DOWC Jobs Hiring Now
DOWC is hiring for 10 open roles on Migrate Mate as of July 16, 2026, concentrated in accounting and customer service, with listed salaries up to about $130,000. Migrate Mate updates DOWC's live openings daily. DOWC is an automotive warranty and dealer-services company offering claims processing, compliance, and customer support solutions.
Find DOWC JobsOverview
DOWC hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 10
- Top team
- Accounting
- Seniority
- Across all levels
- Work type
- 10% remote or hybrid
- Top location
- Parsippany-Troy Hills
- Salary range
- $60,000–$130,000
Listed salaries for DOWC roles on Migrate Mate range from about $60,000 to $130,000 per year across 10 open roles, as of July 16, 2026. Some roles list hourly contract rates.
Open Roles at DOWC
Showing 10 of 10+ DOWC jobs
About Us
Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” two years in a row!), and we also offer award-winning products. All of our positions are fully on-site in Parsippany, NJ.
Overview
We are seeking a dedicated and motivated bilingual Customer Support Representative to join our dynamic team. This role is essential in providing exceptional support and service to our clients and partners. The ideal candidate will possess strong communication skills, a keen attention to detail, and the ability to work effectively in a fast-paced environment. This person will be solution-oriented and eager to learn a complex business.
Job Duties:
- Provide outstanding customer support via phone, email, and chat, in both English and Spanish
- Assist Spanish speaking customers with all inquiries via phone and written communication
- Assist clients with inquiries regarding products and services, ensuring a high level of satisfaction.
- Maintain accurate records through data entry and computerized systems.
- Communicate effectively with team members and clients to resolve issues promptly.
- Demonstrate excellent phone etiquette while handling client interactions.
- Collaborate with sales and other departments to streamline client services and improve overall efficiency.
- Resolve support tickets and assign them to the corresponding departments
- Maintain a queue of ongoing support tasks and resolve all customer issues in a high-priority manner
- Proactively communicate with leadership to escalate any issues for immediate resolution
- Participate in training sessions to enhance product knowledge and service skills.
Qualifications
- Minimum of 2+ years in a customer service call center environment
- Proven experience handling a high volume of inbound customer calls
- Insurance or automotive industry highly preferred
- Ability to speak Spanish and English proficiently
- Ability to handle high volumes of tickets and resolve escalated issues with a sense of urgency
- Strong business acumen with the ability to identify client needs and recommend appropriate solutions.
- Excellent communication skills, both verbal and written.
- Proficiency in data entry and familiarity with MS office software applications.
- Ability to work independently as well as part of a team in a collaborative environment.
- Strong organizational skills with an emphasis on attention to detail.
- Superior sense of urgency and ability to complete tasks in a timely manner
- Strong customer-first attitude and relationship building skills
Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for two years in a row, we offer:
- Competitive compensation
- Medical, Dental, Vision, 401k matching, Life Insurance, medical expense card
- PTO and Sick Time
- Corporate events, team and culture building activities, employee awards and recognition, company trips and more!
DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Morning shift
Work Location: In person
About Us
Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” two years in a row!), and we also offer award-winning products. All of our positions are fully on-site in Parsippany, NJ.
Overview
We are seeking a dedicated and motivated bilingual Customer Support Representative to join our dynamic team. This role is essential in providing exceptional support and service to our clients and partners. The ideal candidate will possess strong communication skills, a keen attention to detail, and the ability to work effectively in a fast-paced environment. This person will be solution-oriented and eager to learn a complex business.
Job Duties:
- Provide outstanding customer support via phone, email, and chat, in both English and Spanish
- Assist Spanish speaking customers with all inquiries via phone and written communication
- Assist clients with inquiries regarding products and services, ensuring a high level of satisfaction.
- Maintain accurate records through data entry and computerized systems.
- Communicate effectively with team members and clients to resolve issues promptly.
- Demonstrate excellent phone etiquette while handling client interactions.
- Collaborate with sales and other departments to streamline client services and improve overall efficiency.
- Resolve support tickets and assign them to the corresponding departments
- Maintain a queue of ongoing support tasks and resolve all customer issues in a high-priority manner
- Proactively communicate with leadership to escalate any issues for immediate resolution
- Participate in training sessions to enhance product knowledge and service skills.
Qualifications
- Minimum of 2+ years in a customer service call center environment
- Proven experience handling a high volume of inbound customer calls
- Insurance or automotive industry highly preferred
- Ability to speak Spanish and English proficiently
- Ability to handle high volumes of tickets and resolve escalated issues with a sense of urgency
- Strong business acumen with the ability to identify client needs and recommend appropriate solutions.
- Excellent communication skills, both verbal and written.
- Proficiency in data entry and familiarity with MS office software applications.
- Ability to work independently as well as part of a team in a collaborative environment.
- Strong organizational skills with an emphasis on attention to detail.
- Superior sense of urgency and ability to complete tasks in a timely manner
- Strong customer-first attitude and relationship building skills
Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for two years in a row, we offer:
- Competitive compensation
- Medical, Dental, Vision, 401k matching, Life Insurance, medical expense card
- PTO and Sick Time
- Corporate events, team and culture building activities, employee awards and recognition, company trips and more!
DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Morning shift
Work Location: In person
Job Roles at DOWC
Working at DOWC
DOWC's 10 open roles are across all levels, and about 10% are remote or hybrid. The most active teams are accounting, customer service, and maintenance & repair. DOWC operates in the automotive dealer-services sector, providing warranty administration, claims analysis, and compliance support to automotive industry clients. The company hires across customer service, finance, technology, and operations functions. Most DOWC roles are based in Parsippany-Troy Hills and Remote.
Explore more roles by function
Browse thousands of live openings across engineering, sales, product, and more, and apply in just a few clicks.
Browse jobs by roleDOWC Jobs: Frequently Asked Questions
How many jobs is DOWC hiring for right now?
DOWC is hiring for 10 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in accounting and customer service. Roles span customer service, accounting, technology, compliance, and sales functions, reflecting the company's mix of operational and professional hiring.
What kinds of roles does DOWC hire for?
The most active teams are accounting, customer service, and maintenance & repair. DOWC regularly hires across automotive claims analysis, customer service, accounting and finance, software development, compliance, and sales coordination. Bilingual and remote positions are also part of the mix. Most postings are across all levels, covering both individual contributors and specialized professional roles.
Are DOWC jobs remote or in-person?
Mostly on-site. About 10% of DOWC's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Parsippany-Troy Hills. Each DOWC listing shows its work location so you can filter before applying.
How do I apply to a job at DOWC?
Find a DOWC role on Migrate Mate, then follow the listing directly to DOWC's own application process. DOWC manages its own hiring, so applications are submitted and reviewed on its end. Migrate Mate keeps listings current so job seekers see only active openings before clicking through.
What do DOWC jobs pay?
Listed salaries for DOWC roles on Migrate Mate range from about $60,000 to $130,000 per year as of July 16, 2026, with most postings at across all levels. Some roles list hourly contract rates. Exact pay is set by DOWC and shown on each listing.
Does DOWC hire entry-level?
Most of DOWC's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual DOWC listings for stated experience requirements.
Where is DOWC hiring?
Most DOWC roles are based in Parsippany-Troy Hills and Remote, and about 10% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.