DSI Systems Inc. Jobs Hiring Now
DSI Systems Inc. is hiring for 75 open roles on Migrate Mate as of July 16, 2026, concentrated in customer success and account management, with listed salaries up to about $115,000. Migrate Mate updates DSI Systems Inc.'s live openings daily. DSI Systems Inc. is a sales and distribution company serving consumer electronics and satellite television retailers and dealers across the United States.
Find DSI Systems Inc. JobsOverview
DSI Systems Inc. hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 75
- Top team
- Customer Success
- Seniority
- Across all levels
- Work type
- 1% remote or hybrid
- Top location
- Urbandale
- Salary range
- $40,000–$115,000
Listed salaries for DSI Systems Inc. roles on Migrate Mate range from about $40,000 to $115,000 per year across 75 open roles, as of July 16, 2026. One role lists an hourly contract rate.
Open Roles at DSI Systems Inc.
Showing 25 of 75+ DSI Systems Inc. jobs
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
- Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
- Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
- Troubleshoot wireless devices, network issues, and feature functionality.
- Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
- Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
- Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
- Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
- This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
- Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
- Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
- Navigate multiple systems simultaneously while engaging with customers in real time.
- Document all interactions thoroughly and accurately.
- Adhere to company policies, compliance requirements, and privacy standards.
- Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
- Execute and maintain approved planograms for mobile devices and signage
- Maintain inventory accuracy for display devices and fixtures
- Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
- Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
- Share insights on recurring issues to improve processes and customer experience.
- Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
- Strong customer service and communication skills.
- Ability to handle high-stress or escalated situations with professionalism.
- Proficient in multitasking and navigating complex systems.
- Detail-oriented with strong problem-solving abilities.
- Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
- Experience in wireless communications, retail customer service, or technical support
- Previous call center or retail support experience is a plus.
What We Offer
- Competitive starting pay of $26 per hour!
- Comprehensive training and development programs
- A supportive and engaging team environment
- Opportunities for career growth and advancement
Benefits
- Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
- 401k Plan with employer matching after one year of employment
- Paid vacation, personal/sick days, and bereavement time after 90 days
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- Advancement opportunities, we prefer to promote from within!
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
- Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
- Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
- Troubleshoot wireless devices, network issues, and feature functionality.
- Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
- Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
- Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
- Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
- This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
- Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
- Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
- Navigate multiple systems simultaneously while engaging with customers in real time.
- Document all interactions thoroughly and accurately.
- Adhere to company policies, compliance requirements, and privacy standards.
- Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
- Execute and maintain approved planograms for mobile devices and signage
- Maintain inventory accuracy for display devices and fixtures
- Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
- Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
- Share insights on recurring issues to improve processes and customer experience.
- Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
- Strong customer service and communication skills.
- Ability to handle high-stress or escalated situations with professionalism.
- Proficient in multitasking and navigating complex systems.
- Detail-oriented with strong problem-solving abilities.
- Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
- Experience in wireless communications, retail customer service, or technical support
- Previous call center or retail support experience is a plus.
What We Offer
- Competitive starting pay of $26 per hour!
- Comprehensive training and development programs
- A supportive and engaging team environment
- Opportunities for career growth and advancement
Benefits
- Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
- 401k Plan with employer matching after one year of employment
- Paid vacation, personal/sick days, and bereavement time after 90 days
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- Advancement opportunities, we prefer to promote from within!
Job Roles at DSI Systems Inc.
Working at DSI Systems Inc.
DSI Systems Inc.'s 75 open roles are across all levels, and about 1% are remote or hybrid. The most active teams are customer success, account management, and customer service & support. DSI Systems Inc. operates in sales, distribution, and retail support services, connecting consumer electronics and pay-TV products with retail and dealer channels. Open positions span territory sales management, account management, warehouse operations, data analysis, and project management. Most DSI Systems Inc. roles are based in Urbandale, with some in Rogers and East Wenatchee.
Explore more roles by function
Browse thousands of live openings across engineering, sales, product, and more, and apply in just a few clicks.
Browse jobs by roleDSI Systems Inc. Jobs: Frequently Asked Questions
How many jobs is DSI Systems Inc. hiring for right now?
DSI Systems Inc. is hiring for 75 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in customer success and account management. Roles span sales, account management, warehouse operations, and business support functions, so the board covers a range of departments and experience levels.
What kinds of roles does DSI Systems Inc. hire for?
The most active teams are customer success, account management, and customer service & support. DSI Systems Inc. regularly posts roles in territory and retail sales, account management, warehouse and logistics, project management, and data analysis. Some positions include training for candidates newer to sales. Most postings are across all levels, ranging from associate-level retail and warehouse roles to senior sales manager and account management positions.
Are DSI Systems Inc. jobs remote or in-person?
Mostly on-site. About 1% of DSI Systems Inc.'s open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Urbandale. Each DSI Systems Inc. listing shows its work location so you can filter before applying.
How do I apply to a job at DSI Systems Inc.?
Find a DSI Systems Inc. role on Migrate Mate, then follow the listing through to DSI Systems Inc.'s own application page. DSI Systems Inc. manages its hiring process directly, so candidates submit materials and hear back through the company's own system. Migrate Mate refreshes DSI Systems Inc.'s openings daily so the roles shown are current.
What do DSI Systems Inc. jobs pay?
Listed salaries for DSI Systems Inc. roles on Migrate Mate range from about $40,000 to $115,000 per year as of July 16, 2026, with most postings at across all levels. One role lists an hourly contract rate. Exact pay is set by DSI Systems Inc. and shown on each listing.
Does DSI Systems Inc. hire entry-level?
Most of DSI Systems Inc.'s open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual DSI Systems Inc. listings for stated experience requirements.
Where is DSI Systems Inc. hiring?
Most DSI Systems Inc. roles are based in Urbandale, with some in Rogers and East Wenatchee, and about 1% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.