DSS, Inc. Jobs Hiring Now
DSS, Inc. is hiring for 13 open roles on Migrate Mate as of July 16, 2026, concentrated in compliance & risk and business operations, with listed salaries up to about $160,000. Migrate Mate updates DSS, Inc.'s live openings daily. DSS, Inc. is a defense and government IT services company providing cybersecurity, software engineering, health informatics, and technical support to U.S. federal agencies and military organizations.
Find DSS, Inc. JobsOverview
DSS, Inc. hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 13
- Top team
- Compliance & Risk
- Seniority
- Mid to senior level
- Work type
- 69% remote or hybrid
- Top location
- Alexandria
- Salary range
- $65,000–$160,000
Listed salaries for DSS, Inc. roles on Migrate Mate range from about $65,000 to $160,000 per year across 13 open roles, as of July 16, 2026.
Open Roles at DSS, Inc.
Showing 13 of 13+ DSS, Inc. jobs
macOS Customer Support Engineer - SBG
We won't show you this job again
Added 5d ago
DSS, Inc.
macOS Customer Support Engineer - SBG
Arlington, Virginia
Added 5d ago
macOS Engineer - SBG
We won't show you this job again
Added 5d ago
DSS, Inc.
macOS Engineer - SBG
Arlington, Virginia
Added 5d ago
Instructional Designer
We won't show you this job again
Added 1w ago
DSS, Inc.
Instructional Designer
North Palm Beach, Florida
Added 1w ago
Data Analyst, Sr. AI Research Systems Support (Pending Contract Award) - SBG
We won't show you this job again
Added 2w ago
DSS, Inc.
Data Analyst, Sr. AI Research Systems Support (Pending Contract Award) - SBG
Alexandria, Virginia
Added 2w ago
Data Analyst, Senior (Pending Contract Award) SBG
We won't show you this job again
Added 2w ago
DSS, Inc.
Data Analyst, Senior (Pending Contract Award) SBG
Alexandria, Virginia
Added 2w ago
Cloud Architect - Mid/Senior -SBG REMOTE
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Added 2w ago
DSS, Inc.
Cloud Architect - Mid/Senior -SBG REMOTE
Alexandria, Virginia
Added 2w ago
Health System Specialist, Clinical Informatics, Mid/Senior (Pending Contract Award) - SBG
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Added 2w ago
DSS, Inc.
Health System Specialist, Clinical Informatics, Mid/Senior (Pending Contract Award) - SBG
Alexandria, Virginia
Added 2w ago
Cybersecurity Specialist - Mid/Senior - SBG REMOTE
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Added 2w ago
DSS, Inc.
Cybersecurity Specialist - Mid/Senior - SBG REMOTE
Alexandria, Virginia
Added 2w ago
Logistics Specialist - SBG REMOTE
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Added 1mo ago
DSS, Inc.
Logistics Specialist - SBG REMOTE
Alexandria, Virginia
Added 1mo ago
Microsoft Systems Administrator Senior
We won't show you this job again
Added 1mo ago
DSS, Inc.
Microsoft Systems Administrator Senior
North Palm Beach, Florida
Added 1mo ago
Clinical Systems Analyst II, RN - REMOTE
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Added 1mo ago
DSS, Inc.
Clinical Systems Analyst II, RN - REMOTE
North Palm Beach, Florida
Added 1mo ago
Project Management Analyst NAVSEA
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Added 2mo ago
DSS, Inc.
Project Management Analyst NAVSEA
Newport, Virginia
Added 2mo ago
Software Engineer, Senior - SBG
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Added 3mo ago
DSS, Inc.
Software Engineer, Senior - SBG
Los Angeles, California
Added 3mo ago
Added 5d ago
macOS Customer Support Engineer - SBG
DSS, Inc.·Arlington, Virginia
Bachelor's degree in information technology
501-1,000 employees
Job Description
SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cybersecurity innovation to federal and commercial clients nationwide. As part of the DSS, Inc. family — a leading health information software development and systems integration company serving thousands of clinicians and administrative staff at VA medical facilities — SBG brings enterprise-grade technology solutions to the federal sector with a mission-first approach. CISA +1More details about CISA +1
If you are passionate about protecting the nation's critical infrastructure and thrive in a dynamic, mission-driven environment, we want to hear from you.
Overview
SBG Technology Solutions is seeking a skilled and mission-driven macOS Customer Support Engineer to join our growing federal technology team. In this role, you will serve as the primary customer-facing team member for macOS-related issues, directly supporting federal employees who are on the front lines of securing the nation's critical cyber and physical infrastructure.
We are looking for candidates who are customer-focused, mission-oriented, and collaborative. Ideal team members bring strong macOS support expertise, the ability to resolve technical issues efficiently and professionally, and the interpersonal skills needed to build lasting trust with federal end users. Just as importantly, successful candidates embrace a team-first culture, actively contribute to process improvements, and are motivated by the privilege of supporting one of the most consequential cybersecurity missions in the federal government.
Conditions of Employment
- Must be a US Citizen or Permanent Resident (authorized to work in the US without current or future visa sponsorship).
- Must be able to pass a federal background check.
- Must be eligible to obtain and maintain a DHS security clearance.
What We Offer
At SBG Technology Solutions, we invest in the professionals who power our mission. When you join our team, you can expect:
- Play a direct role in supporting federal operations that safeguard the nation's cyber and physical infrastructure.
- Collaborate with a diverse team of engineers, federal stakeholders, and IT professionals who are passionate about what they do.
- Grow your federal IT career with access to professional development resources, certifications, and continuous learning opportunities.
- Competitive medical, dental, and vision coverage for you and your family.
- Salary and benefits commensurate with experience and federal contracting standards.
- Vacation, personal, and sick leave, plus paid federal holidays.
- Employer-matching retirement contributions to support your long-term financial well-being.
- Financial assistance and dedicated time to pursue relevant industry certifications and training.
- Work with industry-leading enterprise macOS management tools and platforms in a sophisticated federal IT environment.
A macOS Customer Support Engineer will:
- Serve as the primary customer-facing interface for macOS-related incidents and service requests, delivering exceptional support to federal employees in a high-stakes environment.
- Triage and resolve tickets escalated from the help desk involving macOS endpoints, JAMF, or mobility services in a timely and professional manner.
- Assist with imaging, patching, application deployment, and account management for macOS devices across the enterprise.
- Collaborate with Tier 3/4 engineers to escalate complex issues and implement effective, enterprise-wide solutions.
- Write, bench test, and maintain Shell/Bash/Python scripts to automate and optimize endpoint management tasks.
- Provide training and guidance to end users on macOS features, organizational policies, and security best practices consistent with federal security requirements.
Other Duties:
- Abide by all policies set forth in the SBG and Departmental Handbook, including timely Timesheet and Expense submissions.
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind work assignments and make reasonable accommodations as needed.
Security and Privacy Responsibilities
Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.
Required Skills
- 3+ years of hands-on experience supporting macOS systems in enterprise-level environments.
- Strong troubleshooting and diagnostic skills for endpoint, application, and end-user issues across a complex IT environment.
- Excellent customer service and communication skills, with the ability to build trust and rapport with federal end users at all levels.
- Eligibility to obtain and maintain a DHS security clearance.
Preferred:
- Familiarity with JAMF (strongly preferred); experience with other MDM platforms such as AirWatch or Microsoft Intune is acceptable.
- Database management expertise.
- Proficiency with Shell/Bash/Python scripting for endpoint automation and management tasks.
- Prior federal IT support experience (DHS or VA experience is a significant advantage).
- Experience operating within FedRAMP-compliant or NIST 800-53-governed IT environments
Education
Required: Bachelor of Science (B.S.) degree in Computer Science, Computer Engineering, Information Technology, or a closely related discipline.
Preferred:
- An advanced degree (Master's) in a related technical field is considered a plus.
- An equivalent combination of education, professional training, and directly applicable work experience may be considered in lieu of a degree.
Certification(s) / Licenses
The following certifications are required for this role. Candidates holding these credentials will receive strong preference during the evaluation process:
Certification
Status
Apple Certified Support Professional (ACSP)
Required
Apple Certified IT Professional (ACITP)
Required
Apple Device Support
Required
CompTIA Security+
Required
JAMF Certified Associate or Administrator
Preferred
DHS Security Clearance Eligibility
Required
Years of Experience in a Similar Role
Required:
- 3+ years of professional, hands-on experience supporting macOS systems in enterprise-level IT environments.
- Demonstrated experience with MDM platforms (JAMF strongly preferred), macOS endpoint management, and enterprise device deployment workflows.
Preferred:
- Prior experience supporting federal government IT environments, particularly within DHS, VA, or similarly complex federal agencies.
- Familiarity with FedRAMP, NIST 800-53, or other federally mandated cybersecurity and compliance frameworks.
- Background working within a tiered IT support structure (Tier 2/3) in a large enterprise or government setting.
Physical Demands
Standing
10% per day
Sitting
60% per day
Walking
5% per day
Stooping
0% per day
Lifting
If traveling, the ability to lift up to 50 lbs. unassisted (luggage, laptop, etc.)- Up to 15 lbs. unassisted, several times a day (laptop, office equipment, office supplies, etc.)
Computer Work
100% per day
Telephone Work
60% per day
Reading
100% per day
Other, please specify
Travel unassisted less up to 10% per year, via aircraft or privately owned vehicle.
SBG, Inc. is an Equal Opportunity Employer
If you need an accommodation seeking employment with SBG, Inc., please email recruiting@sbgts.com or call (703) 299-9093. Accommodations are made on a case-by-case basis.
DSS, Inc.
macOS Customer Support Engineer - SBG
Arlington, Virginia
Added 5d ago501-1,000 employees
Bachelor's degree in information technology
Job Description
SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cybersecurity innovation to federal and commercial clients nationwide. As part of the DSS, Inc. family — a leading health information software development and systems integration company serving thousands of clinicians and administrative staff at VA medical facilities — SBG brings enterprise-grade technology solutions to the federal sector with a mission-first approach. CISA +1More details about CISA +1
If you are passionate about protecting the nation's critical infrastructure and thrive in a dynamic, mission-driven environment, we want to hear from you.
Overview
SBG Technology Solutions is seeking a skilled and mission-driven macOS Customer Support Engineer to join our growing federal technology team. In this role, you will serve as the primary customer-facing team member for macOS-related issues, directly supporting federal employees who are on the front lines of securing the nation's critical cyber and physical infrastructure.
We are looking for candidates who are customer-focused, mission-oriented, and collaborative. Ideal team members bring strong macOS support expertise, the ability to resolve technical issues efficiently and professionally, and the interpersonal skills needed to build lasting trust with federal end users. Just as importantly, successful candidates embrace a team-first culture, actively contribute to process improvements, and are motivated by the privilege of supporting one of the most consequential cybersecurity missions in the federal government.
Conditions of Employment
- Must be a US Citizen or Permanent Resident (authorized to work in the US without current or future visa sponsorship).
- Must be able to pass a federal background check.
- Must be eligible to obtain and maintain a DHS security clearance.
What We Offer
At SBG Technology Solutions, we invest in the professionals who power our mission. When you join our team, you can expect:
- Play a direct role in supporting federal operations that safeguard the nation's cyber and physical infrastructure.
- Collaborate with a diverse team of engineers, federal stakeholders, and IT professionals who are passionate about what they do.
- Grow your federal IT career with access to professional development resources, certifications, and continuous learning opportunities.
- Competitive medical, dental, and vision coverage for you and your family.
- Salary and benefits commensurate with experience and federal contracting standards.
- Vacation, personal, and sick leave, plus paid federal holidays.
- Employer-matching retirement contributions to support your long-term financial well-being.
- Financial assistance and dedicated time to pursue relevant industry certifications and training.
- Work with industry-leading enterprise macOS management tools and platforms in a sophisticated federal IT environment.
A macOS Customer Support Engineer will:
- Serve as the primary customer-facing interface for macOS-related incidents and service requests, delivering exceptional support to federal employees in a high-stakes environment.
- Triage and resolve tickets escalated from the help desk involving macOS endpoints, JAMF, or mobility services in a timely and professional manner.
- Assist with imaging, patching, application deployment, and account management for macOS devices across the enterprise.
- Collaborate with Tier 3/4 engineers to escalate complex issues and implement effective, enterprise-wide solutions.
- Write, bench test, and maintain Shell/Bash/Python scripts to automate and optimize endpoint management tasks.
- Provide training and guidance to end users on macOS features, organizational policies, and security best practices consistent with federal security requirements.
Other Duties:
- Abide by all policies set forth in the SBG and Departmental Handbook, including timely Timesheet and Expense submissions.
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind work assignments and make reasonable accommodations as needed.
Security and Privacy Responsibilities
Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.
Required Skills
- 3+ years of hands-on experience supporting macOS systems in enterprise-level environments.
- Strong troubleshooting and diagnostic skills for endpoint, application, and end-user issues across a complex IT environment.
- Excellent customer service and communication skills, with the ability to build trust and rapport with federal end users at all levels.
- Eligibility to obtain and maintain a DHS security clearance.
Preferred:
- Familiarity with JAMF (strongly preferred); experience with other MDM platforms such as AirWatch or Microsoft Intune is acceptable.
- Database management expertise.
- Proficiency with Shell/Bash/Python scripting for endpoint automation and management tasks.
- Prior federal IT support experience (DHS or VA experience is a significant advantage).
- Experience operating within FedRAMP-compliant or NIST 800-53-governed IT environments
Education
Required: Bachelor of Science (B.S.) degree in Computer Science, Computer Engineering, Information Technology, or a closely related discipline.
Preferred:
- An advanced degree (Master's) in a related technical field is considered a plus.
- An equivalent combination of education, professional training, and directly applicable work experience may be considered in lieu of a degree.
Certification(s) / Licenses
The following certifications are required for this role. Candidates holding these credentials will receive strong preference during the evaluation process:
Certification
Status
Apple Certified Support Professional (ACSP)
Required
Apple Certified IT Professional (ACITP)
Required
Apple Device Support
Required
CompTIA Security+
Required
JAMF Certified Associate or Administrator
Preferred
DHS Security Clearance Eligibility
Required
Years of Experience in a Similar Role
Required:
- 3+ years of professional, hands-on experience supporting macOS systems in enterprise-level IT environments.
- Demonstrated experience with MDM platforms (JAMF strongly preferred), macOS endpoint management, and enterprise device deployment workflows.
Preferred:
- Prior experience supporting federal government IT environments, particularly within DHS, VA, or similarly complex federal agencies.
- Familiarity with FedRAMP, NIST 800-53, or other federally mandated cybersecurity and compliance frameworks.
- Background working within a tiered IT support structure (Tier 2/3) in a large enterprise or government setting.
Physical Demands
Standing
10% per day
Sitting
60% per day
Walking
5% per day
Stooping
0% per day
Lifting
If traveling, the ability to lift up to 50 lbs. unassisted (luggage, laptop, etc.)- Up to 15 lbs. unassisted, several times a day (laptop, office equipment, office supplies, etc.)
Computer Work
100% per day
Telephone Work
60% per day
Reading
100% per day
Other, please specify
Travel unassisted less up to 10% per year, via aircraft or privately owned vehicle.
SBG, Inc. is an Equal Opportunity Employer
If you need an accommodation seeking employment with SBG, Inc., please email recruiting@sbgts.com or call (703) 299-9093. Accommodations are made on a case-by-case basis.
Job Roles at DSS, Inc.
Compliance & Risk3 jobs
Business Operations2 jobs
Business Analysis2 jobs
Electrical Engineering1 jobs
Business Analyst1 jobs
Cloud & DevOps1 jobs
Corporate Training1 jobs
Working at DSS, Inc.
DSS, Inc.'s 13 open roles are mid to senior level, and about 69% are remote or hybrid. The most active teams are compliance & risk, business operations, and business analysis. DSS, Inc. delivers information technology, cybersecurity, health IT, and professional services to U.S. federal government and Department of Defense clients. The company's work spans software engineering, clinical systems, logistics, cloud infrastructure, and program management in support of military and federal agency missions. Most DSS, Inc. roles are based in Alexandria, with some in North Palm Beach and Arlington.
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Browse jobs by roleDSS, Inc. Jobs: Frequently Asked Questions
How many jobs is DSS, Inc. hiring for right now?
DSS, Inc. is hiring for 13 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in compliance & risk and business operations. Roles span cybersecurity, software engineering, cloud architecture, health IT, logistics, and program management, with a mix of on-site and fully remote positions available.
What kinds of roles does DSS, Inc. hire for?
The most active teams are compliance & risk, business operations, and business analysis. DSS, Inc. hires across cybersecurity, software and systems engineering, cloud architecture, clinical and health IT, data analysis, logistics, program management, and IT support. Most postings are mid to senior level, reflecting the company's focus on experienced professionals supporting federal and defense clients.
Are DSS, Inc. jobs remote or in-person?
Mostly remote. About 69% of DSS, Inc.'s open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Alexandria. Each DSS, Inc. listing shows its work location so you can filter before applying.
How do I apply to a job at DSS, Inc.?
Find a DSS, Inc. role on Migrate Mate, then follow the listing directly to DSS, Inc.'s own application portal to submit your materials. DSS, Inc. manages its own recruiting and hiring process. Migrate Mate keeps DSS, Inc.'s listings current so the roles you see reflect what the company is actively filling.
What do DSS, Inc. jobs pay?
Listed salaries for DSS, Inc. roles on Migrate Mate range from about $65,000 to $160,000 per year as of July 16, 2026, with most postings at mid to senior level. Exact pay is set by DSS, Inc. and shown on each listing.
Does DSS, Inc. hire entry-level?
Most of DSS, Inc.'s open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual DSS, Inc. listings for stated experience requirements.
Where is DSS, Inc. hiring?
Most DSS, Inc. roles are based in Alexandria, with some in North Palm Beach and Arlington, and about 69% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.