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The Clinical Director is a key member of the leadership and management team, responsible for leading the multidisciplinary clinical team and overseeing DV Therapy’s clinical operations. This role ensures the delivery of high-quality care by implementing best practices, optimizing utilization, and maximizing the team's potential. The Clinical Director upholds DV Therapy’s Core Values, passion, and purpose while maintaining compliance with industry regulations and fostering a culture of excellence and continuous improvement. The Clinical Director also plays a vital role in implementing the Entrepreneurial Operating System (EOS) to enhance operational efficiency, leadership development, and team accountability.

The Clinical Director reports to the COO and CEO.

Responsibilities include but are not limited to:

• Leadership and Administration

  • Supervise and provide guidance to clinical staff

  • Develop and implement clinical policies and procedures for best practices to ensure high-quality patient care

  • Monitor and evaluate clinical programs to improve effectiveness and efficiency

  • Coordinate with other departments to streamline operations if needed

• Compliance and Quality Assurance

  • Ensure adherence to HIPAA, state, and federal healthcare regulations

  • Oversee audits and quality control measures to maintain compliance, with industry standards

    • Conduct/assign random monthly audits of at least 10% of treatment notes, providing written and verbal feedback.

  • Implement corrective action plans when compliance issues arise

  • Maintain accurate and confidential clinical records

  • Collaborate with other clinical leaders, both internally and externally

• Staff Development & Training

  • Assist with recruiting, interviewing, hiring, training, and retaining clinical staff

  • Provide ongoing professional development and training opportunities

  • Conduct performance evaluations and address staff concerns

  • Ensure all DV Therapy locations operate with consistent standards of care and clinical excellence.

• Client and Community Relations

  • Provide feedback to client intake process

  • Address client concerns and ensure a high standard of care. If concerns are no longer clinical, redirect concerns to upper management.

  • Develop and maintain relationships with external partners such as healthcare providers, insurance companies, and regulatory agencies

  • Advocate for patient needs and implement improvements in service delivery.

• Financial and Operational Oversight

  • Assist in budget planning for clinical programs and resources

  • Ensure efficient use of resources without compromising quality of care

  • Monitor clinical productivity and adjust workflows as needed

• Exhibit and uphold DV Therapy’s Core Values

  • R - Respect

  • E - Engaged and driven

  • S - Super flexible

  • P - Proficient

  • E - Empathetic with Emotional Intelligence

  • C - Communicative and Collaborative

  • T - Tenacious

• Business and Leadership

  • Implement EOS principles, including the Vision/Traction Organizer (VTO), Level 10 Meetings, and Rocks, to drive strategic alignment and accountability.

• Understands that this position follows GWC of the EOS Framework

  • Gets It – Has a deep understanding of the role, the company's vision, and the responsibilities required to succeed. Quickly grasps expectations and aligns with company goals.

  • Wants It – Demonstrates a genuine passion for the work, takes ownership, and is motivated to excel in the role.

  • Capacity to Do It – Possesses the necessary skills, experience, and time management abilities to effectively perform the job at a high level.

Additional Responsibilities

• Other responsibilities and duties may be assigned as needed to support DV Therapy’s mission, growth, and operational needs

• Travel to all 5 locations: Los Angeles, Bakersfield, Covina, Palmdale, and Santa Fe Springs

QUALIFICATIONS

• Master’s degree required with an emphasis in Applied Behavior Analysis, Psychology, Counseling, Education, Special Education, Child Development, Social Work, or a related field.

• Board Certified Behavior Analyst (BCBA) in good standing with the Behavior Analyst Certification Board (BACB)

• Minimum 2 years in leadership position

• Ability to lead and prioritize multiple tasks at a time in a dynamic environment without direct supervision

• Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively

• Strong service mentality and a focus on achieving defined operational standards

• Ability to go to all 5 locations: Los Angeles, Bakersfield, Covina, Palmdale, and Santa Fe Springs

"I've worked in ABA-only clinics before. Having ST and OT down the hall means I'm learning something new every week, not just from trainings, but from lunch conversations."
— Devin R., BCBA, Santa Fe Springs

"The multidisciplinary setup here means I never feel like I'm guessing in my own silo. If I have a question about a kid's motor planning, the OT is right there, not three referrals away."
— Jordan K., RBT, Palmdale

"I love that leadership actually invests in team building. It's not just a pizza party once a year, it's a whole culture of showing up for each other."
— Selena M., Speech-Language Pathologist Assistant, Santa Fe Springs