Edmonds Community College Jobs Hiring Now

DESCRIPTION:

Within the School of Academic Foundations, the Program Specialist 3 works under general direction and reports to the Director of Basic Skills Students services. This position assists higher-level staff by coordinating all aspects of the I-BEST (Integrated Basic Skills and Training) program; providing technical assistance and specialized consultation to program participants, staff and outside entities; and recommending resolution for complex problems and issues related to the program. This position also performs essential tracking, monitoring, and data collection for I-BEST students, preparing documents, coordinating and scheduling program activities and providing detailed information to students, staff and the public regarding the I-BEST program.

Responsibilities include, but are not limited to:

• Monitors and tracks student eligibility, participation and completion of program activities.
  • Process new student applications and verify that all required enrollment paperwork has been completed
  • Process student registration requests and send registration confirmations
  • Evaluate alternative placement tool and transcripts to determine program eligibility and standing
  • Evaluate and approve students for scholarships, confirming that all requirements have been met
  • Create, maintain and manage student files, including academic progression and demographic information
  • Maintain accurate case notes, documenting student interactions and administrative activities
  • Create and update academic plans accurately and promptly: Accurately follow detailed requirements that vary by program and requirement year
  • Use the student management system to run reports, access student schedules, testing, and transcript information to update student folders and to track student progress.
  • Create and maintain team resources including registration spreadsheet, drop-ins schedule, email templates, and other team tools

• Duty: Provide direct support and training to students within the program¿¿¿¿¿
  • Train students on program requirements, including college and financial aid applications and forms
  • Provide support and guidance for students in completing their certificate or degree program
  • Train students on setting up student accounts and navigating college systems

• Duty: Serve as a liaison to other campus office and outside entities to ensure and track compliance with regulations
  • Track program requirements for most common destination programs for students (ie LPN and RN program requirements for multiple schools)
  • Facilitate and document compliance with SBCTC, federal, state and college regulations
  • Communicate with financial aid and other internal and external partners about student eligibility and required steps
  • Respond positively to changes in program requirements.

• Duty: Provide information to students and the community regarding the program, including participation in outreach events
  • Communicate reminders to students about program requirements and events
  • Schedule and confirm student appointments
  • Schedule and lead classroom presentations
  • Develop and lead Financial Assistance and other informational workshops

• Duty: Work collaboratively with team members to streamline and improve systems for increased efficiency and quality

REQUIRED QUALIFICATIONS:

• Two years of administrative or clerical experience, preferably in an education setting OR equivalent experience.
• Demonstrated computer proficiency with Microsoft Office products and Google applications.
• Demonstrated ability to maintain a high level of accuracy and completeness while managing multiple tasks, projects and deadlines
• High level organizational skills: able to effectively manage multiple priorities, problem solve and plan ahead.
• Ability to work effectively with culturally, ethnically and economically diverse populations.
• Proven capacity to efficiently synthesize information from multiple sources, retain critical details and apply new knowledge to practical situations.
• Cultivate and maintain professional and collaborative working relationships in a team-oriented environment

(See Conditions of Employment section for additional requirements.)

DESIRED QUALIFICATIONS:

• Associates degree
• Four or more years of progressively responsible administrative/clerical experience.
• Experience in program design and change in a fast-paced office environment.
• At least one year of professional experience providing student support services, educational planning, student advising, and/or case management services to adult learners from historically marginalized populations, particularly non-native speakers of English, immigrant populations, low income, and/or first-generation students

PHYSICAL WORK ENVIRONMENT:

WORK SCHEDULE:

COMPENSATION:

CONDITIONS OF EMPLOYMENT:

• You must document your citizenship or employment authorization within three days of hire.
• Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant¿s suitability and competence to perform in the position.
• All new positions are contingent upon funding.
• At this time, Edmonds College does not sponsor H1-B Visas.
• Complete, sign, and submit Declaration Regarding Sexual Misconduct

APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:

All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete:

• Response to supplemental questions (part of the online application). These questions are used in the screening process. Please provide thorough responses.
• Current resume.
• Cover letter (Optional)
• Names and contact information for three references.
• For veterans' preference, please scan and attach your DD214, Member-4 Form.

• 
  This role requires strong administrative skills, including the ability to track and interpret complex data and policies such as financial aid and residency status, and academic and state requirements. Please describe a previous role where you were responsible for managing complex information. What specific data were you tracking/interpreting? How much data were you working with, and what made it complex?
• Please describe your experience explaining complex information or systems to people with a wide variety of backgrounds and varying abilities.

ABOUT THE COLLEGE:

EEO/AFFIRMATIVE ACTION STATEMENT:

JEANNE CLERY STATEMENT: