EFCO Corp. Jobs Hiring Now

Position Highlights

• In-office position in Des Moines, IA
• Open to both entry-level and experienced candidates
• Full-time salaried role
• Competitive benefits and compensation based on experience
• Growing Salesforce environment with ~230 users

Working Arrangement
This role will work 100% onsite at our Des Moines, IA headquarters.

Purpose
The Salesforce Administrator supports EFCO's Salesforce platform by providing day-to-day administration, user support, system maintenance, configuration, and data management while contributing to ongoing system improvements.

Why this role may be a great fit:

• Open to both entry-level and experienced candidates
• Competitive compensation and benefits commensurate with experience
• Opportunity to develop a career within the Salesforce ecosystem
• Hands-on experience supporting business processes and users across the organization
• Ideal for individuals who enjoy technology, problem-solving, and customer service
• Ongoing opportunities to learn, contribute, and grow professionally

Don't meet every qualification listed? We still encourage you to apply! At EFCO, we're looking for individuals with strong potential, a customer-focused mindset, and a willingness to learn and grow within the Salesforce ecosystem.

Key Responsibilities
User Support, Training, and Adoption (30%)

• Serve as the primary point of contact for Salesforce users by responding to support requests, troubleshooting issues, and providing timely resolutions.
• Develop and deliver role-based training, documentation, and best practices to increase user confidence and adoption.
• Partner with business teams to understand needs, translate requirements into solutions, and promote consistent and effective use of the platform.

Data Management and Reporting (20%)

• Ensure accurate, complete, and reliable data through imports, updates, deduplication, validation rules, and ongoing monitoring.
• Support data migrations, integrations, and synchronization with external systems.
• Design, build, and maintain reports and dashboards that deliver actionable insights to stakeholders and support operational and strategic decision-making.

Salesforce Configuration, Maintenance, and Enhancements (20%)

• Configure and maintain Salesforce objects, fields, page layouts, record types, flows, validations, permission sets, and automation to support changing business requirements.
• Plan, test, document, and deploy system enhancements while following established change management and release processes.
• Proactively identify opportunities to simplify workflows, reduce manual effort, and improve system usability.

System Integrity, Security, and Performance (10%)

• Maintain the stability, security, and integrity of the Salesforce environment through regular system audits, permission and access reviews, data quality checks, and platform health monitoring.
• Enforce data governance, security policies, and compliance standards to protect sensitive business and customer information.
• Coordinate with internal IT and external vendors as needed to support integrations and resolve system issues.

Continuous Learning and Salesforce Release Management (10%)

• Actively stay current with Salesforce’s three annual releases and ongoing platform updates as a core, daily responsibility.
• Review release notes, evaluate new and enhanced features, and assess their relevance to EFCO’s business processes.
• Leverage Salesforce Trailhead, Salesforce Ben, user groups, webinars, and other official and community resources to continuously expand platform knowledge.
• Recommend, test, and implement applicable new features to ensure EFCO maximizes value from the evolving Salesforce ecosystem.

Documentation, Process Improvement, and Collaboration (10%)

• Create and maintain clear system documentation, business process flows, and configuration standards to support knowledge sharing and continuity.
• Collaborate closely with cross-functional teams, Salesforce leadership, and external partners on enhancements, special initiatives, and long-term CRM strategy.
• Support special projects and additional duties as assigned to meet organizational priorities.

Qualifications

• Work Eligibility: Candidates must be legally authorized to work in the United States without sponsorship now or in the future.
• Education: Bachelor’s degree in Computer Science, Information Systems, or a related field preferred; or equivalent relevant experience.
• Experience:
• Salesforce, CRM, business systems, customer support, data analysis, or related experience preferred.
• Recent graduates and early-career professionals with strong technical aptitude and a willingness to learn are encouraged to apply.
• Experience supporting end users and delivering excellent customer service is highly valued.
• Certifications:
• Salesforce Administrator certification required at hire or must be obtained within 6 months of employment.
• Additional Salesforce certifications a plus.
• Skills:
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Ability to learn new technologies and business processes quickly.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work effectively both independently and as part of a team.
• Experience creating reports and analyzing data is a plus.
• Ability to fluently speak English; ability to speak Spanish is a plus.

What You'll Gain

• Hands-on experience administering and expanding a Salesforce environment that supports key business functions.
• Opportunities to work directly with business leaders across the organization.
• Professional development resources, including Salesforce training and certification opportunities.
• Exposure to CRM strategy, business process improvement, reporting, automation, and system administration.
• A collaborative team environment focused on learning, growth, and continuous improvement.

Core Competencies

• Technical Skills: Effectively applies Salesforce tools, features, and best practices.
• Planning and Organization: Manages work proactively and aligns efforts with business priorities.
• Communication: Communicates clearly and professionally with technical and non-technical audiences.
• Responsibility: Takes ownership of outcomes and follows through on commitments.
• Analysis: Evaluates complex requirements to deliver practical, scalable solutions.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Life and AD&D Insurance
• 401k Options
• Paid Time Off (PTO)
• Tuition Reimbursement
• 10 Paid Holidays
• Employee Assistance Program (EAP)

EFCO Culture and Safety
Act with INTEGRITY by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for QUALITY through continuous improvement and data-driven decision-making. Embrace INNOVATION by being self-aware, collaborative, and curious. Deliver SUPER SERVICE by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any/all injuries – no matter how minor – immediately to their supervisor or manager.

-----

EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior leadership, at any time during the employee’s employment term, at the sole discretion of management.

Quality | Integrity | Innovation | Super Service