eGain Jobs Hiring Now
eGain is hiring for 14 open roles on Migrate Mate as of October 15, 2026, concentrated in software engineering and business strategy, with listed salaries up to about $140,000. Migrate Mate updates eGain's live openings daily. eGain is a technology and software company that builds AI-powered customer engagement and knowledge management solutions for enterprise clients.
Find eGain JobsOverview
eGain hiring data on Migrate Mate, as of October 15, 2026.
- Open jobs
- 14
- Top team
- Software Engineering
- Seniority
- Across all levels
- Work type
- 7% remote or hybrid
- Top location
- Sunnyvale
- Salary range
- $65,000–$140,000
Listed salaries for eGain roles on Migrate Mate range from about $65,000 to $140,000 per year across 14 open roles, as of October 15, 2026.
Open Roles at eGain
Showing 14 of 14+ eGain jobs
Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Ride the AI Knowledge Revolution
The enterprise world just woke up: trusted knowledge isn’t a nice-to-have—it’s the fuel AI runs on. At eGain, we’ve spent years building what Gartner calls the best AI-powered knowledge management platform on the market. Now we need a Solutions Architect who can turn that technology into transformative implementations that solve real business problems.
The Opportunity
Join us at the intersection of AI and enterprise knowledge management. You’ll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn’t just implementation work—you’re helping shape how the world’s largest organizations harness AI to serve their customers. If you want to be at the forefront of the AI knowledge revolution, building solutions that matter for brands that define industries, this is your moment.
What You’ll Do
- Architect AI-powered knowledge solutions based on the eGain AI Knowledge Method
- Integrate eGain AI Knowledge Hub with other systems in the enterprise
- Lead technical workshops and discovery sessions with customer stakeholders
What You Bring
- Bachelor’s degree in Computer Science or a related field from a top-tier university
- 3 to 5 years as a Solutions Architect implementing enterprise solutions for large organizations
- Proven experience deploying and optimizing AI applications in production enterprise environments
- The ability to lead technical workshops, translate business requirements into architecture, and earn trust from both IT teams and business stakeholders
If you’re ready to architect solutions that put knowledge at the center of enterprise AI, let’s talk.
Our Hiring Process is “Easy with eGain”
Step 1
Written test
- Aptitude section – this is a GRE style test (60 minutes or less)
- Functional section – this is a take-home test
Step 2
Panel interview (in-person at eGain Sunnyvale office)
Next step
Email your resumé to hiring@egain.com with the position title “AI Solutions Engineer” in the email subject.
Compensation
- Base salary is $170,000 per year.
- Stock options.
Please note that the compensation package can vary based on the candidate’s qualifications and experience.
Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Ride the AI Knowledge Revolution
The enterprise world just woke up: trusted knowledge isn’t a nice-to-have—it’s the fuel AI runs on. At eGain, we’ve spent years building what Gartner calls the best AI-powered knowledge management platform on the market. Now we need a Solutions Architect who can turn that technology into transformative implementations that solve real business problems.
The Opportunity
Join us at the intersection of AI and enterprise knowledge management. You’ll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn’t just implementation work—you’re helping shape how the world’s largest organizations harness AI to serve their customers. If you want to be at the forefront of the AI knowledge revolution, building solutions that matter for brands that define industries, this is your moment.
What You’ll Do
- Architect AI-powered knowledge solutions based on the eGain AI Knowledge Method
- Integrate eGain AI Knowledge Hub with other systems in the enterprise
- Lead technical workshops and discovery sessions with customer stakeholders
What You Bring
- Bachelor’s degree in Computer Science or a related field from a top-tier university
- 3 to 5 years as a Solutions Architect implementing enterprise solutions for large organizations
- Proven experience deploying and optimizing AI applications in production enterprise environments
- The ability to lead technical workshops, translate business requirements into architecture, and earn trust from both IT teams and business stakeholders
If you’re ready to architect solutions that put knowledge at the center of enterprise AI, let’s talk.
Our Hiring Process is “Easy with eGain”
Step 1
Written test
- Aptitude section – this is a GRE style test (60 minutes or less)
- Functional section – this is a take-home test
Step 2
Panel interview (in-person at eGain Sunnyvale office)
Next step
Email your resumé to hiring@egain.com with the position title “AI Solutions Engineer” in the email subject.
Compensation
- Base salary is $170,000 per year.
- Stock options.
Please note that the compensation package can vary based on the candidate’s qualifications and experience.
Job Roles at eGain
Working at eGain
eGain's 14 open roles are across all levels, and about 7% are remote or hybrid. The most active teams are software engineering, business strategy, and account management. eGain develops AI-driven software for customer service, knowledge management, and digital engagement, serving enterprise organizations across industries including insurance, retail, and financial services. Its teams span engineering, sales, marketing, and customer success, with roles ranging from research and product architecture to business development and revenue operations. Most eGain roles are based in Sunnyvale, with some in San Francisco Bay Area and Remote.
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Browse jobs by roleeGain Jobs: Frequently Asked Questions
How many jobs is eGain hiring for right now?
eGain is hiring for 14 open roles on Migrate Mate as of October 15, 2026, updated daily, concentrated in software engineering and business strategy. Positions span software engineering, sales, marketing, customer success, and finance, at a range of seniority levels across its product and go-to-market organizations.
What kinds of roles does eGain hire for?
The most active teams are software engineering, business strategy, and account management. eGain hires across software engineering, product architecture, sales, business development, marketing operations, customer success, and finance. Open roles include both individual contributor and leadership positions, and most postings are across all levels. Technical and commercial roles are the most consistently active areas of hiring.
Are eGain jobs remote or in-person?
Mostly on-site. About 7% of eGain's open roles on Migrate Mate are remote or hybrid as of October 15, 2026, with the rest based in Sunnyvale. Each eGain listing shows its work location so you can filter before applying.
How do I apply to a job at eGain?
Find a eGain role on Migrate Mate, then follow the listing through to eGain's own careers page to submit your application directly. eGain manages its own hiring process, including application review, interviews, and offers. Migrate Mate keeps eGain's listings current so you can find and apply to the most up-to-date openings.
What do eGain jobs pay?
Listed salaries for eGain roles on Migrate Mate range from about $65,000 to $140,000 per year as of October 15, 2026, with most postings at across all levels. Exact pay is set by eGain and shown on each listing.
Does eGain hire entry-level?
Most of eGain's open roles on Migrate Mate are across all levels as of October 15, 2026. Check individual eGain listings for stated experience requirements.
Where is eGain hiring?
Most eGain roles are based in Sunnyvale, with some in San Francisco Bay Area and Remote, and about 7% offer remote or hybrid work as of October 15, 2026. Migrate Mate shows the location on each listing.