Federato Jobs Hiring Now
Federato is hiring for 5 open roles on Migrate Mate as of July 16, 2026, concentrated in software engineering and solutions engineering & architecture, with listed salaries up to about $250,000. Migrate Mate updates Federato's live openings daily. Federato is an AI-powered insurance technology company that helps underwriters manage risk selection and portfolio exposure.
Find Federato JobsOverview
Federato hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 5
- Top team
- Software Engineering
- Seniority
- Manager level or above
- Work type
- 20% remote or hybrid
- Top location
- San Francisco Bay Area
- Salary range
- $130,000–$250,000
Listed salaries for Federato roles on Migrate Mate range from about $130,000 to $250,000 per year across 5 open roles, as of July 16, 2026.
Open Roles at Federato
Showing 5 of 5+ Federato jobs
INTRODUCTION
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc. Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
THE SUPPORT TEAM
Federato’s Support Engineering team ensures our customers receive timely, accurate technical help as they adopt and scale on the Federato platform. We work closely with Product, Forward Deployed Engineering, and Customer Success to troubleshoot issues, answer technical questions, and support customer growth. The Level 2 Support engineer contributes to this mission by taking escalations from L1 or from the ticket queue, resolving moderately complex issues, and strengthening our internal knowledge base.
WHAT YOU'LL BE DOING
- Resolve moderately complex technical issues escalated from L1, including data validation, workflow troubleshooting, and configuration analysis.
- Use SQL to pull data, validate customer reports, and support root cause investigation.
- Document troubleshooting steps, findings, and customer-facing explanations clearly within the ticketing system.
- Provide structured, complete escalations to L3 when deeper analysis or engineering involvement is required.
- Contribute to internal knowledge growth by documenting solutions, patterns, and troubleshooting guides for L1 and broader Support.
- Jump in to assist with frontline support tickets when needed, ensuring customers receive timely, accurate help regardless of case complexity or volume.
WHO WE HOPE YOU ARE
- Solid working knowledge of SQL, including SELECT statements, joins, filtering, and aggregations.
- Strong troubleshooting skills with the ability to identify issue patterns, analyze logs, and evaluate product behavior.
- Clear and empathetic customer communication across technical and non-technical audiences.
- Ability to independently own and manage issues from escalation through resolution or clean handoff.
- Demonstrated initiative in improving support documentation, proposing clarifications, and mentoring L1 engineers.
- Ability to rapidly learn the Federato platform, including workflows, configurations, and troubleshooting tools, and apply that knowledge to customer issues.
- Familiarity with Python or JavaScript for basic scripting, data checks, and assisting in reproducing issues. Not required to be advanced, but must be comfortable learning and applying scripting concepts as needed.
COMPENSATION
- Salary Range: $100,000 - $130,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai.
INTRODUCTION
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc. Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
THE SUPPORT TEAM
Federato’s Support Engineering team ensures our customers receive timely, accurate technical help as they adopt and scale on the Federato platform. We work closely with Product, Forward Deployed Engineering, and Customer Success to troubleshoot issues, answer technical questions, and support customer growth. The Level 2 Support engineer contributes to this mission by taking escalations from L1 or from the ticket queue, resolving moderately complex issues, and strengthening our internal knowledge base.
WHAT YOU'LL BE DOING
- Resolve moderately complex technical issues escalated from L1, including data validation, workflow troubleshooting, and configuration analysis.
- Use SQL to pull data, validate customer reports, and support root cause investigation.
- Document troubleshooting steps, findings, and customer-facing explanations clearly within the ticketing system.
- Provide structured, complete escalations to L3 when deeper analysis or engineering involvement is required.
- Contribute to internal knowledge growth by documenting solutions, patterns, and troubleshooting guides for L1 and broader Support.
- Jump in to assist with frontline support tickets when needed, ensuring customers receive timely, accurate help regardless of case complexity or volume.
WHO WE HOPE YOU ARE
- Solid working knowledge of SQL, including SELECT statements, joins, filtering, and aggregations.
- Strong troubleshooting skills with the ability to identify issue patterns, analyze logs, and evaluate product behavior.
- Clear and empathetic customer communication across technical and non-technical audiences.
- Ability to independently own and manage issues from escalation through resolution or clean handoff.
- Demonstrated initiative in improving support documentation, proposing clarifications, and mentoring L1 engineers.
- Ability to rapidly learn the Federato platform, including workflows, configurations, and troubleshooting tools, and apply that knowledge to customer issues.
- Familiarity with Python or JavaScript for basic scripting, data checks, and assisting in reproducing issues. Not required to be advanced, but must be comfortable learning and applying scripting concepts as needed.
COMPENSATION
- Salary Range: $100,000 - $130,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai.
Job Roles at Federato
Working at Federato
Federato's 5 open roles are manager level or above, and about 20% are remote or hybrid. The most active teams are software engineering, solutions engineering & architecture, and cybersecurity. Federato builds AI-driven software for the insurance industry, with a focus on helping underwriters make faster, more informed decisions about risk and portfolio management. Roles span software engineering, machine learning, security, and customer-facing technical functions. Most Federato roles are based in San Francisco Bay Area and Remote.
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Browse jobs by roleFederato Jobs: Frequently Asked Questions
How many jobs is Federato hiring for right now?
Federato is hiring for 5 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in software engineering and solutions engineering & architecture. Migrate Mate pulls Federato's listings directly so the count reflects what is actively open at the company.
What kinds of roles does Federato hire for?
The most active teams are software engineering, solutions engineering & architecture, and cybersecurity. Federato's open positions span software engineering, machine learning engineering, security engineering, technical support, and customer-facing pre-sales engineering. The sample roles include staff, senior, and forward-deployed specialist positions, and most postings are manager level or above. The company hires both office-based and remote candidates.
Are Federato jobs remote or in-person?
A mix of remote and on-site. About 20% of Federato's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in San Francisco Bay Area. Each Federato listing shows its work location so you can filter before applying.
How do I apply to a job at Federato?
Find a Federato role on Migrate Mate and follow the listing through to Federato's own careers page to submit your application. Federato manages its hiring directly, so applications go through the company's own process. Migrate Mate keeps the listings current so the roles shown are actively accepting candidates.
What do Federato jobs pay?
Listed salaries for Federato roles on Migrate Mate range from about $130,000 to $250,000 per year as of July 16, 2026, with most postings at manager level or above. Exact pay is set by Federato and shown on each listing.
Does Federato hire entry-level?
Most of Federato's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Federato listings for stated experience requirements.
Where is Federato hiring?
Most Federato roles are based in San Francisco Bay Area and Remote, and about 20% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.