FNA Group Jobs Hiring Now
FNA Group is hiring for 18 open roles on Migrate Mate as of July 16, 2026, concentrated in factory & production work and account management. Migrate Mate updates FNA Group's live openings daily. FNA Group is a manufacturer and distributor of cleaning and outdoor power equipment products, supplying retailers and commercial customers across North America.
Find FNA Group JobsOverview
FNA Group hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 18
- Top team
- Factory & Production Work
- Seniority
- Across all levels
- Work type
- 0% remote or hybrid
- Top location
- Mesquite
Open Roles at FNA Group
Showing 18 of 18+ FNA Group jobs
SUMMARY:
FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA is a dynamic organization with unprecedented growth due largely to its ability to attract and retain highly talented associates.
We have a challenging and exciting opportunity for a Customer Service Manager who is energetic, can multi-task and problem solve, and has the drive and motivation to learn and grow in a fast-paced setting.
Primary Purpose:
The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to leading technical support and warranty processes.
The position is accountable for analyzing and delivering summarized reporting on customer reviews, call center interactions, and warranty trends. As a critical leadership role, the Customer Service Manager helps ensure that all FNA products and brands consistently uphold FNA's Best-in-Class reputation, while meeting and exceeding customer expectations.
Duties and Responsibilities:
- Oversee the technical services team responsible for reviewing, diagnosing, and approving or denying service center warranty claims in accordance with established warranty policies and procedures.
- Manage the analysis and consolidated reporting of customer call center activity, warranty claims, and returned product data to identify trends and improvement opportunities.
- Leverage daily parts and accessory sales reports to support timely order fulfillment and customer shipments.
Required Skills and Abilities:
- Demonstrated strength in project management, with the ability to lead initiatives from concept through execution.
- Strong critical thinking, decision-making, and problem-solving capabilities.
- Proven ability to manage multiple priorities effectively in a fast-paced environment.
Education/Certification:
- Bachelor's degree in business management is preferred, but will consider equivalent combination of education and experience.
- Strong supervisory experience in product support within a manufacturing environment, including contct center operations.
- Experience analyzing data to drive process improvements and operational efficiencies.
- Experience in Outdoor Power Equipment or Durable Goods industries is preferred.
Management Responsibilities:
A team of 4 direct reports.
SUMMARY:
FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA is a dynamic organization with unprecedented growth due largely to its ability to attract and retain highly talented associates.
We have a challenging and exciting opportunity for a Customer Service Manager who is energetic, can multi-task and problem solve, and has the drive and motivation to learn and grow in a fast-paced setting.
Primary Purpose:
The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to leading technical support and warranty processes.
The position is accountable for analyzing and delivering summarized reporting on customer reviews, call center interactions, and warranty trends. As a critical leadership role, the Customer Service Manager helps ensure that all FNA products and brands consistently uphold FNA's Best-in-Class reputation, while meeting and exceeding customer expectations.
Duties and Responsibilities:
- Oversee the technical services team responsible for reviewing, diagnosing, and approving or denying service center warranty claims in accordance with established warranty policies and procedures.
- Manage the analysis and consolidated reporting of customer call center activity, warranty claims, and returned product data to identify trends and improvement opportunities.
- Leverage daily parts and accessory sales reports to support timely order fulfillment and customer shipments.
Required Skills and Abilities:
- Demonstrated strength in project management, with the ability to lead initiatives from concept through execution.
- Strong critical thinking, decision-making, and problem-solving capabilities.
- Proven ability to manage multiple priorities effectively in a fast-paced environment.
Education/Certification:
- Bachelor's degree in business management is preferred, but will consider equivalent combination of education and experience.
- Strong supervisory experience in product support within a manufacturing environment, including contct center operations.
- Experience analyzing data to drive process improvements and operational efficiencies.
- Experience in Outdoor Power Equipment or Durable Goods industries is preferred.
Management Responsibilities:
A team of 4 direct reports.
Job Roles at FNA Group
Working at FNA Group
FNA Group's 18 open roles are across all levels, and about 0% are remote or hybrid. The most active teams are factory & production work, account management, and project management. FNA Group designs, manufactures, and distributes pressure washers, generators, and related power equipment for consumer and commercial markets. The company serves major retail partners and operates across engineering, supply chain, sales, and operations functions. Most FNA Group roles are based in Mesquite and Pleasant Prairie.
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Browse jobs by roleFNA Group Jobs: Frequently Asked Questions
How many jobs is FNA Group hiring for right now?
FNA Group is hiring for 18 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in factory & production work and account management. Roles span engineering, supply chain, customer service, and operations. Migrate Mate pulls FNA Group's current openings so job seekers see an accurate count without needing to check multiple sources.
What kinds of roles does FNA Group hire for?
The most active teams are factory & production work, account management, and project management. FNA Group regularly hires across supply chain and procurement, engineering, customer service, product management, sales, and demand planning. The mix includes roles such as buyer, quality engineer, process engineer, and supply chain planner. Most postings are across all levels, though entry-level positions in document control and similar functions appear as well.
Are FNA Group jobs remote or in-person?
Mostly on-site. About 0% of FNA Group's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Mesquite. Each FNA Group listing shows its work location so you can filter before applying.
How do I apply to a job at FNA Group?
Find an FNA Group role that fits your background on Migrate Mate, then follow the listing through to FNA Group's own application page to submit your materials directly. FNA Group manages its own hiring process, including resume review, interviews, and offers. Migrate Mate does not collect applications on the company's behalf.
Does FNA Group hire entry-level?
Most of FNA Group's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual FNA Group listings for stated experience requirements.
Where is FNA Group hiring?
Most FNA Group roles are based in Mesquite and Pleasant Prairie, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.