Forrester Jobs Hiring Now
Forrester is hiring for 17 open roles on Migrate Mate as of July 16, 2026, concentrated in business operations and business analyst, with listed salaries up to about $357,000. Migrate Mate updates Forrester's live openings daily. Forrester is a research and advisory firm that helps organizations make informed decisions about technology, markets, and business strategy.
Find Forrester JobsOverview
Forrester hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 17
- Top team
- Business Operations
- Seniority
- Manager level or above
- Work type
- 0% remote or hybrid
- Top location
- Cambridge
- Salary range
- $45,000–$357,000
Listed salaries for Forrester roles on Migrate Mate range from about $45,000 to $357,000 per year across 17 open roles, as of July 16, 2026.
Open Roles at Forrester
Showing 17 of 17+ Forrester jobs
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
As a member of Forrester’s c ustomer s uccess organization, you are responsible for the engagement value delivered to Forrester’s largest clients. The Customer Success Manager II will orchestrate the customer journey through proactive engagement strategies. You will guide Forrester’s clients to their desired outcomes, while driving great value in their partnership with Forrester. Monitoring the health of customer relationships, you will predict and navigate customer challenges and offer solutions that drive satisfaction, retention , and additional enrichment opportunities.
Job Description:
- Strengthen the client’s relationship health post-sale by deeply embedding in the accounts to drive high engagement. Serve as a client advocate driving strong renewal rates and higher enrichment by understanding the client’s business initiatives and mapping to Forrester’s portfolio of products and services.
- Create, execute , and deliver a strong client engagement strategy, informed by the c lient e xecutive’s overall account strategy. This includes the execution of services provided to the client; formal and informal client check-ins; onboarding; partnership reviews ; and the delivery of other value-added services based on the mutually agreed upon engagement plan with the client.
- Align with the c lient e xecutive on the account strategy . M eet regularly to discuss account health, value capture, and engagement levels and to share potential new enrichment opportunities.
- Leverage support of the c ustomer s uccess s pecialist to ensure the largest impact on client engagement and value delivered while efficiently servicing the account.
Job Requirements:
- Three to five years of experience driving successful solution-oriented client engagement; handling difficult internal and external business challenges; and delivering exceptional client service resulting in high client retention .
- Experience in managing project s with multiple stakeholders and systems , sometimes globally, and working within tight project and client timelines with resource constraints .
- Experience in building successful senior - level business relationships and facilitating conversations at all levels, including the C-suite.
- The a bility to work in a high-energy, fast-paced environment, collaborating with other divisions to achieve strong results .
- Relevant business experience demonstrating a commercial mindset and an understanding of selling moments.
- Relevant industry experience working in a B2B setting and a familiarity with the typical challenges faced by clients in leading change.
- Successful navigation of business processes .
- A high degree of organization and proficiency leveraging internal systems .
- Successful navigation of business systems and processes to obtain high client advocacy and business results .
- Strong storytelling abilities , verbal and written communication , and social interactions and a proficiency with technology .
- Demonstrates comfort with AI tools and proactively drives AI adoption with customers to enhance value realization
Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate’s primary work location, experience, training, education, and credentials.
Base salary range: $74,000 - $120,000
#LI-TC1
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support , and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
FLSA Status:
ExemptHere at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .
Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
As a member of Forrester’s c ustomer s uccess organization, you are responsible for the engagement value delivered to Forrester’s largest clients. The Customer Success Manager II will orchestrate the customer journey through proactive engagement strategies. You will guide Forrester’s clients to their desired outcomes, while driving great value in their partnership with Forrester. Monitoring the health of customer relationships, you will predict and navigate customer challenges and offer solutions that drive satisfaction, retention , and additional enrichment opportunities.
Job Description:
- Strengthen the client’s relationship health post-sale by deeply embedding in the accounts to drive high engagement. Serve as a client advocate driving strong renewal rates and higher enrichment by understanding the client’s business initiatives and mapping to Forrester’s portfolio of products and services.
- Create, execute , and deliver a strong client engagement strategy, informed by the c lient e xecutive’s overall account strategy. This includes the execution of services provided to the client; formal and informal client check-ins; onboarding; partnership reviews ; and the delivery of other value-added services based on the mutually agreed upon engagement plan with the client.
- Align with the c lient e xecutive on the account strategy . M eet regularly to discuss account health, value capture, and engagement levels and to share potential new enrichment opportunities.
- Leverage support of the c ustomer s uccess s pecialist to ensure the largest impact on client engagement and value delivered while efficiently servicing the account.
Job Requirements:
- Three to five years of experience driving successful solution-oriented client engagement; handling difficult internal and external business challenges; and delivering exceptional client service resulting in high client retention .
- Experience in managing project s with multiple stakeholders and systems , sometimes globally, and working within tight project and client timelines with resource constraints .
- Experience in building successful senior - level business relationships and facilitating conversations at all levels, including the C-suite.
- The a bility to work in a high-energy, fast-paced environment, collaborating with other divisions to achieve strong results .
- Relevant business experience demonstrating a commercial mindset and an understanding of selling moments.
- Relevant industry experience working in a B2B setting and a familiarity with the typical challenges faced by clients in leading change.
- Successful navigation of business processes .
- A high degree of organization and proficiency leveraging internal systems .
- Successful navigation of business systems and processes to obtain high client advocacy and business results .
- Strong storytelling abilities , verbal and written communication , and social interactions and a proficiency with technology .
- Demonstrates comfort with AI tools and proactively drives AI adoption with customers to enhance value realization
Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate’s primary work location, experience, training, education, and credentials.
Base salary range: $74,000 - $120,000
#LI-TC1
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support , and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
FLSA Status:
ExemptHere at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .
Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.
Job Roles at Forrester
Working at Forrester
Forrester's 17 open roles are manager level or above, and about 0% are remote or hybrid. The most active teams are business operations, business analyst, and business analysis. Forrester is a research and advisory firm that produces market analysis, industry forecasts, and strategic guidance for business and technology leaders. Its workforce spans analysts, account managers, marketing professionals, and pricing specialists across research, sales, and go-to-market functions. Most Forrester roles are based in Cambridge.
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Browse jobs by roleForrester Jobs: Frequently Asked Questions
How many jobs is Forrester hiring for right now?
Forrester is hiring for 17 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business operations and business analyst. Openings span research, sales, marketing, and account management functions, with positions available across both individual contributor and leadership tracks.
What kinds of roles does Forrester hire for?
The most active teams are business operations, business analyst, and business analysis. Forrester's open roles typically include principal analysts covering technology and business topics, account managers and account development representatives, senior marketing managers, pricing analysts, and sales leadership positions. Most postings are manager level or above, reflecting the experienced, specialist nature of research and advisory work.
Are Forrester jobs remote or in-person?
Mostly on-site. About 0% of Forrester's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Cambridge. Each Forrester listing shows its work location so you can filter before applying.
How do I apply to a job at Forrester?
Find a Forrester role on Migrate Mate that matches your background, then follow the listing directly to Forrester's own careers page to submit your application. Forrester manages its hiring process independently, including application review, interviews, and offers. Migrate Mate keeps Forrester's listings current so you reach the active posting.
What do Forrester jobs pay?
Listed salaries for Forrester roles on Migrate Mate range from about $45,000 to $357,000 per year as of July 16, 2026, with most postings at manager level or above. Exact pay is set by Forrester and shown on each listing.
Does Forrester hire entry-level?
Most of Forrester's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Forrester listings for stated experience requirements.
Where is Forrester hiring?
Most Forrester roles are based in Cambridge, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.