Gene by Gene Jobs Hiring Now
Gene by Gene is hiring for 5 open roles on Migrate Mate as of July 16, 2026, concentrated in business analysis and compliance & risk. Migrate Mate updates Gene by Gene's live openings daily. Gene by Gene is a genomics and DNA testing company offering laboratory, bioinformatics, and technology services.
Find Gene by Gene JobsOverview
Gene by Gene hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 5
- Top team
- Business Analysis
- Seniority
- Manager level or above
- Work type
- 20% remote or hybrid
- Top location
- Houston
Open Roles at Gene by Gene
Showing 5 of 5+ Gene by Gene jobs
Our Purpose
Our mission is to build a healthier and more connected world with precision health and genealogy services. We empower individuals with actionable insights into their genetic makeup, fostering a deeper understanding of their ancestry, health, and wellness. By integrating the experience of Gene by Gene Laboratory Services, FamilyTreeDNA genealogy, and myDNA reporting services, we strive to deliver cutting-edge genetic testing and personalized solutions that inspire informed decisions and enhance quality of life. Our team is dedicated to advancing the field of genomics through innovation, research, and a commitment to excellence.
Our Values
All employees are expected to demonstrate our values of Innovate, One Team, and Integrity when carrying out the accountabilities and responsibilities of their role. This is how we show up every day for ourselves, our colleagues and our customers and strategic partners to deliver our vision and strategic goals.
Position Overview
We are looking for an enthusiastic IT Helpdesk Intern to support our internal users at a growing genomics company. In this role you will be a first point of contact for technical support, helping triage and resolve everyday software and hardware issues under the guidance of the IT Systems Manager. A passion for technology and a strong customer-service mindset will set you up for success. You will gain hands-on experience in a professional IT environment.
Accountabilities and Responsibilities
- User Support & Ticket Management
- Acts as a first point of contact for internal support requests via tickets, email, chat, or phone.
- Triages and prioritizes incoming tickets, resolves entry-level issues, and escalates complex ones to senior IT staff.
- Technical & Infrastructure Support
- Assists with the setup, configuration, and maintenance of desktops, laptops, and peripherals.
- Installs, updates, and troubleshoots software and basic hardware.
- Helps resolve basic network connectivity, printer, and peripheral issues.
- Account Administration & Documentation
- Assists with user account setup and access requests under supervision.
- Documents fixes and keeps the knowledge base current.
- Keeps information confidential and strictly follows company security basics.
Position Requirements
- Skills and Knowledge
- Basic knowledge of computer hardware, software, and networking principles.
- Familiarity with operating systems (Windows and/or macOS).
- Familiarity with Active Directory and user account management.
- Familiarity with cloud productivity suites (Microsoft 365 or Google Workspace).
- Basic scripting skills (PowerShell or shell).
- Core soft skills: Strong problem-solving, analytical, communication, and teamwork skills, paired with a customer-service mindset and sharp attention to detail.
- Experience
- Experience with helpdesk ticketing software (Jira, Zendesk, Zoho, or similar).
- Education
- Currently pursuing or recently completed a degree or coursework in Information Technology, Computer Science, or a related field.
- CompTIA A+ certification or similar.
- Schedule
- This Helpdesk Intern position is a part-time role requiring a commitment of up to 20 hours per week for a fixed duration of 3 months. While the schedule offers flexibility to accommodate academic commitments, the role requires the flexibility to be onsite as needed and present in the office at least 3 days per week to provide valuable, hands-on technical support experience.
Why Join Us
At Gene by Gene, you’ll join a mission-driven team advancing the science of genetics and discovery. You’ll have the opportunity to shape meaningful campaigns, tell compelling brand stories, and collaborate with talented professionals who share your passion for creativity, curiosity, and impact.
Our Purpose
Our mission is to build a healthier and more connected world with precision health and genealogy services. We empower individuals with actionable insights into their genetic makeup, fostering a deeper understanding of their ancestry, health, and wellness. By integrating the experience of Gene by Gene Laboratory Services, FamilyTreeDNA genealogy, and myDNA reporting services, we strive to deliver cutting-edge genetic testing and personalized solutions that inspire informed decisions and enhance quality of life. Our team is dedicated to advancing the field of genomics through innovation, research, and a commitment to excellence.
Our Values
All employees are expected to demonstrate our values of Innovate, One Team, and Integrity when carrying out the accountabilities and responsibilities of their role. This is how we show up every day for ourselves, our colleagues and our customers and strategic partners to deliver our vision and strategic goals.
Position Overview
We are looking for an enthusiastic IT Helpdesk Intern to support our internal users at a growing genomics company. In this role you will be a first point of contact for technical support, helping triage and resolve everyday software and hardware issues under the guidance of the IT Systems Manager. A passion for technology and a strong customer-service mindset will set you up for success. You will gain hands-on experience in a professional IT environment.
Accountabilities and Responsibilities
- User Support & Ticket Management
- Acts as a first point of contact for internal support requests via tickets, email, chat, or phone.
- Triages and prioritizes incoming tickets, resolves entry-level issues, and escalates complex ones to senior IT staff.
- Technical & Infrastructure Support
- Assists with the setup, configuration, and maintenance of desktops, laptops, and peripherals.
- Installs, updates, and troubleshoots software and basic hardware.
- Helps resolve basic network connectivity, printer, and peripheral issues.
- Account Administration & Documentation
- Assists with user account setup and access requests under supervision.
- Documents fixes and keeps the knowledge base current.
- Keeps information confidential and strictly follows company security basics.
Position Requirements
- Skills and Knowledge
- Basic knowledge of computer hardware, software, and networking principles.
- Familiarity with operating systems (Windows and/or macOS).
- Familiarity with Active Directory and user account management.
- Familiarity with cloud productivity suites (Microsoft 365 or Google Workspace).
- Basic scripting skills (PowerShell or shell).
- Core soft skills: Strong problem-solving, analytical, communication, and teamwork skills, paired with a customer-service mindset and sharp attention to detail.
- Experience
- Experience with helpdesk ticketing software (Jira, Zendesk, Zoho, or similar).
- Education
- Currently pursuing or recently completed a degree or coursework in Information Technology, Computer Science, or a related field.
- CompTIA A+ certification or similar.
- Schedule
- This Helpdesk Intern position is a part-time role requiring a commitment of up to 20 hours per week for a fixed duration of 3 months. While the schedule offers flexibility to accommodate academic commitments, the role requires the flexibility to be onsite as needed and present in the office at least 3 days per week to provide valuable, hands-on technical support experience.
Why Join Us
At Gene by Gene, you’ll join a mission-driven team advancing the science of genetics and discovery. You’ll have the opportunity to shape meaningful campaigns, tell compelling brand stories, and collaborate with talented professionals who share your passion for creativity, curiosity, and impact.
Job Roles at Gene by Gene
Working at Gene by Gene
Gene by Gene's 5 open roles are manager level or above, and about 20% are remote or hybrid. The most active teams are business analysis, compliance & risk, and civil & structural engineering. Gene by Gene provides genomics and DNA testing services, employing professionals across laboratory science, clinical bioinformatics, IT infrastructure, and customer support. The company's work spans scientific analysis, software development, and technical operations that support DNA-based research and consumer testing. Most Gene by Gene roles are based in Houston.
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Browse jobs by roleGene by Gene Jobs: Frequently Asked Questions
How many jobs is Gene by Gene hiring for right now?
Gene by Gene is hiring for 5 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business analysis and compliance & risk. Openings span laboratory science, clinical bioinformatics, software development, and IT operations, reflecting a broad mix of scientific and technical functions across the organization.
What kinds of roles does Gene by Gene hire for?
The most active teams are business analysis, compliance & risk, and civil & structural engineering. Gene by Gene's postings include laboratory technician positions, senior clinical bioinformatics scientists, AI and software developers, IT infrastructure managers, and helpdesk support roles. Most postings are manager level or above, though entry-level and intern opportunities also appear in laboratory and technical support functions.
Are Gene by Gene jobs remote or in-person?
A mix of remote and on-site. About 20% of Gene by Gene's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Houston. Each Gene by Gene listing shows its work location so you can filter before applying.
How do I apply to a job at Gene by Gene?
Find a Gene by Gene role you want on Migrate Mate, then follow the listing through to Gene by Gene's own application process. Gene by Gene manages its own hiring directly, so all screening, interviews, and offers come from the company. Migrate Mate keeps the listings current so you can check back for new openings.
Does Gene by Gene hire entry-level?
Most of Gene by Gene's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Gene by Gene listings for stated experience requirements.
Where is Gene by Gene hiring?
Most Gene by Gene roles are based in Houston, and about 20% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.