Harris County Jobs Hiring Now

Position Description

• Serve as the Precinct's liaison to veteran’s services organizations creating collaborations that identify and address the needs of veterans and military families in Harris County Precinct 2.
• Informs veterans of the rights and benefits to which they are entitled to as well as answers questions posed.
• Completes and files applications for clients, to include those who are homebound, by conducting home visits, phone appointments or another method of communication.
• Assist veterans/dependents in appealing denied claims to the local VA regional office, the local decision review officers, or the board of veterans appeals in Washington D.C.
• Assist veterans/dependents in applying for available federal benefits from the United States Department of Veterans Affairs Regional Office by initiating, reopening, and reviewing claims.
• Provides resources for workforce, mental health, and supportive services to veterans and their dependents.
• Attend workshops, public speaking events, seminars, and conferences and confer with professionals and organizations in order to keep up to date on the latest changes in Federal and State laws and regulations.

Requirements

• High School Diploma

• Three years of experience in a professional office environment related to veteran issues, benefits, care, and resources is preferred.
• Previous military experience strongly preferred.

• Must be able to be certified and/or accredited by the Texas Veterans Commission and Veterans Administration to assist veterans and their dependents to file claims before the Department of Veteran Affairs within 120 days of employment.
• Must complete 15 hours of annual training given by the Texas Veterans Commission and maintain certification as a Veterans County Service Officer.
• Must be able to obtain CPR/First Aid and AED certification within 90 days of employment.

• Must have strong written and verbal communications skills.
• Proficient working knowledge of computers and related software comprised of Microsoft Office
• Working knowledge of Veteran Administration benefit programs and application process
• Work to create a safe, secure and healthy work environment for fellow employees.
• Work with staff to accomplish all goals.
• You will be required to demonstrate a high level of professionalism, with excellent communication skills.
• You must have the ability to take initiative and possess skills for problem solving and conflict resolution.
• You also must be efficient and detail-oriented with a strong client/constituent focus.

Preferences

• Bachelor's degree in Human Services, Social Work, Communications or similar studies preferred.

General Information

• This is a full-time position.
• Days and hours are typically Monday through Friday, 8:00AM to 4:30PM.
• Hours may vary based on business needs of the department and some weekends, evening hours or holidays may be required during special events.

• 16003 Lorenzo Street, Channelview, TX 77530

• This job operates in a clerical, office setting.
• This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Noise level in the work environment is usually average.

• This is largely a sedentary role; however, some filing is required.
• This would require the ability to lift files of up to 50 lbs., open filling cabinets and bend or stand as necessary.

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

• 457 Deferred Compensation Plan

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.