Join the Helms Home Care Team as a Care Coordinator!

Make a Difference Behind the Scenes of Exceptional Patient Care

At Helms Home Care, we believe outstanding patient care starts with outstanding coordination. We're looking for an enthusiastic, organized, and compassionate Care Coordinator to join our growing team! In this vital role, you'll serve as the connection between patients, nurses, pharmacies, and physicians, ensuring every patient receives timely, high-quality care.

If you're a skilled multitasker who thrives in a fast-paced environment, enjoys problem-solving, and loves helping others, we'd love to meet you!

What You'll Do

As a Care Coordinator, you'll play a key role in scheduling and coordinating patient care by:

• Responding promptly and professionally to pharmacy inquiries regarding patient services.
• Coordinating patient schedules by matching the most qualified nurse based on location, therapy, and patient-specific needs.
• Ensuring all required documentation is received and provided to our nurses before care begins.
• Verifying assigned nurses have the necessary training and competencies for each patient's therapy, coordinating additional training when needed.
• Communicating with nursing staff regarding schedules, patient care plans, and required documentation.
• Serving as the primary liaison between patients, nurses, pharmacies, and physicians to ensure seamless communication and outstanding patient support.
• Utilizing agency software and technology to document patient visits, coverage, special requirements, laboratory information, and order expirations.
• Maintaining accurate, timely documentation of all patient communications, concerns, and updates.
• Participating in team meetings focused on process improvement, patient growth, and operational excellence.
• Maintaining strict patient confidentiality while adhering to all HIPAA and ethical standards.
• Reporting patient care concerns promptly to clinical leadership.
• Keeping nursing staff informed of any changes to patients' plans of care.

What We're Looking For

We're searching for someone who is:

• Highly organized with exceptional attention to detail.
• An excellent communicator who enjoys collaborating with multiple healthcare professionals.
• Able to prioritize tasks and thrive in a fast-paced environment.
• Professional, dependable, and committed to delivering outstanding customer service.
• Comfortable learning and utilizing multiple computer systems and healthcare software.
• Passionate about helping patients receive the care they need.

Qualifications

Required:

• High school diploma or GED.
• Reliable transportation.
• Strong computer and organizational skills.
• Excellent verbal and written communication skills.

Preferred:

• Associate's or Bachelor's degree.
• Previous experience in healthcare scheduling, care coordination, medical office administration, home health, infusion services, or customer service.

Why Helms Home Care?

At Helms Home Care, you'll become part of a supportive team that's committed to making a meaningful impact every day. We value collaboration, compassion, accountability, and excellence. Your work will directly help patients receive the timely, coordinated care they deserve.

If you're ready to build a rewarding career where your organizational skills truly make a difference, we'd love to hear from you!

Apply today and help us coordinate care that changes lives.