Holland America Line Jobs Hiring Now
Holland America Line is hiring for 22 open roles on Migrate Mate as of July 16, 2026, concentrated in business development and account management, with listed salaries up to about $214,000. Migrate Mate updates Holland America Line's live openings daily. Holland America Line is a cruise line operating ocean voyages across destinations worldwide, with corporate and operational functions spanning marketing, finance, safety, and guest services.
Find Holland America Line JobsOverview
Holland America Line hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 22
- Top team
- Business Development
- Seniority
- Manager level or above
- Work type
- 73% remote or hybrid
- Top location
- Seattle
- Salary range
- $50,000–$214,000
Listed salaries for Holland America Line roles on Migrate Mate range from about $50,000 to $214,000 per year across 22 open roles, as of July 16, 2026. One role lists an hourly contract rate.
Open Roles at Holland America Line
Showing 22 of 22+ Holland America Line jobs
Job Description
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
The Sr. Manager, Business Operations is accountable for leading the business product strategy, roadmap, governance, and operational execution model for POLAR and AI Innovation, while also leading the PMO and business operations capabilities required to deliver Commercial Product Strategy & Operations priorities. POLAR is the multi-brand booking engine responsible for $9B annual revenue. This role owns the multi-year POLAR roadmap and strategy, translates business priorities into product capabilities and delivery plans, and establishes the operating mechanisms that ensure work is prioritized, funded, implemented, adopted, measured, and sustained across brands and functions. The Sr. Manager is the direct liaison between the commercial leaders and technical leaders representing POLAR commercial strategy. This person leads direct reports and cross-functional teams across product management, program/project management, business readiness, change management, and operational implementation for both Polar and AI Innovation. The role partners closely with IT, PMO, Revenue Management, Marketing, Sales, Contact Center, Shipboard, Finance, and executive stakeholders to connect product strategy to business outcomes, resolve complex and ambiguous problems, mature ways of working, and ensure POLAR investments deliver measurable commercial and operational value over the medium to long term.
Here’s a summary of what Holland America Line is looking for. Is this you?
Responsibilities:
Product Management
Serve as the primary business-side product manager for POLAR, representing commercial users, brand stakeholders, and business priorities in product conversations.
Build deep understanding of POLAR use cases across booking inventory, pricing, promotions, payments, servicing, user workflows, reporting, and related commercial processes.
Engage regularly with business users and brand representatives to capture pain points, desired capabilities, operational constraints, and future-state needs.
Translate business strategies, user needs, and process challenges into clear problem statements, product opportunities, business requirements, acceptance criteria, and success measures.
Develop and maintain business context, use cases, and feature narratives that help IT and delivery teams understand the commercial value behind roadmap items.
Project Management & PMO
Lead complex, cross-functional programs and initiatives that require coordination across business teams, IT, vendors, PMO, operations, finance, and brand stakeholders.
Define project objectives, scope, milestones, dependencies, risks, decision points, resource needs, and success measures for POLAR and related Commercial Product Strategy & Operations work.
Manage the translation of roadmap priorities into executable delivery plans, ensuring requirements, testing, communications, business readiness, launch planning, and operational handoffs are integrated into the overall plan.
Provide senior-level program oversight, removing barriers, resolving escalations, and ensuring teams are aligned on priorities, timelines, tradeoffs, and accountabilities.
Build and mature PMO tools, templates, standards, reporting, portfolio dashboards, and delivery disciplines that enable more consistent execution across the function and across subordinate managers and professionals.
Governance & Portfolio Management
Establish, own, and continuously improve governance for POLAR, AI Innovation, and Commercial Product Strategy & Operations portfolio planning, intake, prioritization, decision-making, and value realization.
Partner with the PMO to evaluate, sequence, and prioritize work based on business value, strategic alignment, dependencies, capacity, risk, funding, and operational readiness.
Lead portfolio forums, operating rhythms, executive readouts, and cross-functional decision processes that provide transparency to tradeoffs, risks, milestones, and outcomes.
Develop business cases, KPI frameworks, benefits realization plans, and post-implementation measurement approaches that connect POLAR and related initiatives to revenue, cost, productivity, guest, trade, and team member outcomes.
Establish standards, policies, procedures, escalation paths, and portfolio controls that improve consistency, accountability, and quality of decision-making across multiple workstreams and stakeholder groups.
Leadership
Lead, coach, and develop direct reports responsible for product operations, project/program management, business analysis, implementation, and operational readiness activities.
Set objectives, priorities, work plans, performance expectations, and development plans for the team; delegate work through subordinate professionals while maintaining accountability for outcomes.
Build functional capability in product management, portfolio governance, PMO discipline, change management, implementation, KPI measurement, and business operations.
Influence senior leaders and cross-functional partners through clear recommendations, business cases, executive-level storytelling, data-driven insights, and balanced assessment of tradeoffs.
Model collaborative leadership across ambiguous, high-impact initiatives; develop talent, improve ways of working, and establish scalable practices that support long-term Commercial Product Strategy & Operations growth.
Knowledge & Skills:
Scope: Establishes operational objectives, product strategies, policies, procedures, work plans, and governance routines for POLAR Product and Business Operations. Manages activities across multiple disciplines, including product management, PMO, project delivery, change management, implementation, business readiness, KPI/value realization, and operational sustainment. Frequently manages through subordinate professionals and cross-functional leaders, with accountability for actions that have broad and far-reaching impact on Commercial Product Strategy & Operations and the broader business segment.
Problem solving: Works on issues where analysis of situations or data requires conceptual thinking, interpretation of business trends, understanding of technology dependencies, and evaluation of multiple variables across brands, functions, users, and operational processes. Problems are often ambiguous and not clearly defined. Implements and influences strategic direction, balances competing priorities, anticipates downstream impacts, and develops processes, tools, and operating models that contribute to the success of larger objectives and programs.
Impact: Makes decisions and recommendations that directly impact medium- to long-term business results, roadmap quality, portfolio prioritization, implementation effectiveness, operational adoption, and value realization. Erroneous decisions or failure to achieve results may result in critical delays, missed commercial opportunities, budget or resource inefficiencies, poor adoption, process disruption, or adverse effects on key business activities.
Leadership: Provides direct leadership, coaching, feedback, work direction, and development to a team of product, PMO, project, business operations, and implementation professionals. Sets priorities, delegates work, develops team capabilities, manages performance, and builds scalable practices and standards. Demonstrates strong executive presence, strategic thinking, change leadership, product management discipline, portfolio governance, and ability to operate effectively in a matrixed environment.
Essential/Minimum qualifications:
Bachelor’s degree in Business Administration, Product Management, Technology Management, Operations, Project/Program Management, Finance, Marketing, or related field required; MBA or advanced degree preferred.
- Demonstrated knowledge of product management, portfolio governance, PMO practices, business operations, process design, change management, and implementation planning.
- Experience leading direct reports and building functional capability, team standards, operating rhythms, and performance expectations.
- Strong business acumen with ability to connect product strategy, roadmap decisions, operational execution, and KPI/value realization to commercial outcomes.
- Proven ability to influence senior stakeholders, lead through ambiguity, manage competing priorities, and communicate complex concepts through executive-ready narratives, business cases, and recommendations.
Essential Experience Required:
8+ years of progressive experience in program management, product management, portfolio management, business operations, product operations, strategy execution, technology-enabled transformation, commercial systems delivery, or a related field.
Experience leading complex, cross-functional programs or portfolios across business and technology stakeholders in a matrixed, multi-brand, or enterprise environment.
Experience establishing or maturing PMO processes, governance models, prioritization frameworks, roadmap routines, executive reporting, RAID management, benefits tracking, and scalable ways of working.
Demonstrated experience preparing senior leadership materials, facilitating governance and decision forums, framing trade-offs, escalating risks, and driving accountability across multiple stakeholder groups.
Experience managing, coaching, mentoring, or providing work direction to project managers, program managers, analysts, or cross-functional project resources.
Experience with commercial, digital, booking, reservation, revenue, guest commerce, customer-facing systems, product delivery, AI, automation, analytics, or business transformation initiatives preferred.
Demonstrated ability to operate at both strategic and execution levels, including defining operating models and driving disciplined delivery against high-priority business outcomes.
Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time..
This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week.
What You Can Expect
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Base Salary Range: $110,200 to $148,800 The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate’s qualifications and experience uniquely.
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
#HAL
#LI- Hybrid
#LI-SF1
Job Description
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
The Sr. Manager, Business Operations is accountable for leading the business product strategy, roadmap, governance, and operational execution model for POLAR and AI Innovation, while also leading the PMO and business operations capabilities required to deliver Commercial Product Strategy & Operations priorities. POLAR is the multi-brand booking engine responsible for $9B annual revenue. This role owns the multi-year POLAR roadmap and strategy, translates business priorities into product capabilities and delivery plans, and establishes the operating mechanisms that ensure work is prioritized, funded, implemented, adopted, measured, and sustained across brands and functions. The Sr. Manager is the direct liaison between the commercial leaders and technical leaders representing POLAR commercial strategy. This person leads direct reports and cross-functional teams across product management, program/project management, business readiness, change management, and operational implementation for both Polar and AI Innovation. The role partners closely with IT, PMO, Revenue Management, Marketing, Sales, Contact Center, Shipboard, Finance, and executive stakeholders to connect product strategy to business outcomes, resolve complex and ambiguous problems, mature ways of working, and ensure POLAR investments deliver measurable commercial and operational value over the medium to long term.
Here’s a summary of what Holland America Line is looking for. Is this you?
Responsibilities:
Product Management
Serve as the primary business-side product manager for POLAR, representing commercial users, brand stakeholders, and business priorities in product conversations.
Build deep understanding of POLAR use cases across booking inventory, pricing, promotions, payments, servicing, user workflows, reporting, and related commercial processes.
Engage regularly with business users and brand representatives to capture pain points, desired capabilities, operational constraints, and future-state needs.
Translate business strategies, user needs, and process challenges into clear problem statements, product opportunities, business requirements, acceptance criteria, and success measures.
Develop and maintain business context, use cases, and feature narratives that help IT and delivery teams understand the commercial value behind roadmap items.
Project Management & PMO
Lead complex, cross-functional programs and initiatives that require coordination across business teams, IT, vendors, PMO, operations, finance, and brand stakeholders.
Define project objectives, scope, milestones, dependencies, risks, decision points, resource needs, and success measures for POLAR and related Commercial Product Strategy & Operations work.
Manage the translation of roadmap priorities into executable delivery plans, ensuring requirements, testing, communications, business readiness, launch planning, and operational handoffs are integrated into the overall plan.
Provide senior-level program oversight, removing barriers, resolving escalations, and ensuring teams are aligned on priorities, timelines, tradeoffs, and accountabilities.
Build and mature PMO tools, templates, standards, reporting, portfolio dashboards, and delivery disciplines that enable more consistent execution across the function and across subordinate managers and professionals.
Governance & Portfolio Management
Establish, own, and continuously improve governance for POLAR, AI Innovation, and Commercial Product Strategy & Operations portfolio planning, intake, prioritization, decision-making, and value realization.
Partner with the PMO to evaluate, sequence, and prioritize work based on business value, strategic alignment, dependencies, capacity, risk, funding, and operational readiness.
Lead portfolio forums, operating rhythms, executive readouts, and cross-functional decision processes that provide transparency to tradeoffs, risks, milestones, and outcomes.
Develop business cases, KPI frameworks, benefits realization plans, and post-implementation measurement approaches that connect POLAR and related initiatives to revenue, cost, productivity, guest, trade, and team member outcomes.
Establish standards, policies, procedures, escalation paths, and portfolio controls that improve consistency, accountability, and quality of decision-making across multiple workstreams and stakeholder groups.
Leadership
Lead, coach, and develop direct reports responsible for product operations, project/program management, business analysis, implementation, and operational readiness activities.
Set objectives, priorities, work plans, performance expectations, and development plans for the team; delegate work through subordinate professionals while maintaining accountability for outcomes.
Build functional capability in product management, portfolio governance, PMO discipline, change management, implementation, KPI measurement, and business operations.
Influence senior leaders and cross-functional partners through clear recommendations, business cases, executive-level storytelling, data-driven insights, and balanced assessment of tradeoffs.
Model collaborative leadership across ambiguous, high-impact initiatives; develop talent, improve ways of working, and establish scalable practices that support long-term Commercial Product Strategy & Operations growth.
Knowledge & Skills:
Scope: Establishes operational objectives, product strategies, policies, procedures, work plans, and governance routines for POLAR Product and Business Operations. Manages activities across multiple disciplines, including product management, PMO, project delivery, change management, implementation, business readiness, KPI/value realization, and operational sustainment. Frequently manages through subordinate professionals and cross-functional leaders, with accountability for actions that have broad and far-reaching impact on Commercial Product Strategy & Operations and the broader business segment.
Problem solving: Works on issues where analysis of situations or data requires conceptual thinking, interpretation of business trends, understanding of technology dependencies, and evaluation of multiple variables across brands, functions, users, and operational processes. Problems are often ambiguous and not clearly defined. Implements and influences strategic direction, balances competing priorities, anticipates downstream impacts, and develops processes, tools, and operating models that contribute to the success of larger objectives and programs.
Impact: Makes decisions and recommendations that directly impact medium- to long-term business results, roadmap quality, portfolio prioritization, implementation effectiveness, operational adoption, and value realization. Erroneous decisions or failure to achieve results may result in critical delays, missed commercial opportunities, budget or resource inefficiencies, poor adoption, process disruption, or adverse effects on key business activities.
Leadership: Provides direct leadership, coaching, feedback, work direction, and development to a team of product, PMO, project, business operations, and implementation professionals. Sets priorities, delegates work, develops team capabilities, manages performance, and builds scalable practices and standards. Demonstrates strong executive presence, strategic thinking, change leadership, product management discipline, portfolio governance, and ability to operate effectively in a matrixed environment.
Essential/Minimum qualifications:
Bachelor’s degree in Business Administration, Product Management, Technology Management, Operations, Project/Program Management, Finance, Marketing, or related field required; MBA or advanced degree preferred.
- Demonstrated knowledge of product management, portfolio governance, PMO practices, business operations, process design, change management, and implementation planning.
- Experience leading direct reports and building functional capability, team standards, operating rhythms, and performance expectations.
- Strong business acumen with ability to connect product strategy, roadmap decisions, operational execution, and KPI/value realization to commercial outcomes.
- Proven ability to influence senior stakeholders, lead through ambiguity, manage competing priorities, and communicate complex concepts through executive-ready narratives, business cases, and recommendations.
Essential Experience Required:
8+ years of progressive experience in program management, product management, portfolio management, business operations, product operations, strategy execution, technology-enabled transformation, commercial systems delivery, or a related field.
Experience leading complex, cross-functional programs or portfolios across business and technology stakeholders in a matrixed, multi-brand, or enterprise environment.
Experience establishing or maturing PMO processes, governance models, prioritization frameworks, roadmap routines, executive reporting, RAID management, benefits tracking, and scalable ways of working.
Demonstrated experience preparing senior leadership materials, facilitating governance and decision forums, framing trade-offs, escalating risks, and driving accountability across multiple stakeholder groups.
Experience managing, coaching, mentoring, or providing work direction to project managers, program managers, analysts, or cross-functional project resources.
Experience with commercial, digital, booking, reservation, revenue, guest commerce, customer-facing systems, product delivery, AI, automation, analytics, or business transformation initiatives preferred.
Demonstrated ability to operate at both strategic and execution levels, including defining operating models and driving disciplined delivery against high-priority business outcomes.
Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time..
This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week.
What You Can Expect
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Base Salary Range: $110,200 to $148,800 The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate’s qualifications and experience uniquely.
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
#HAL
#LI- Hybrid
#LI-SF1
Job Roles at Holland America Line
Working at Holland America Line
Holland America Line's 22 open roles are manager level or above, and about 73% are remote or hybrid. The most active teams are business development, account management, and business strategy. Holland America Line is a cruise line offering ocean voyages to destinations around the world, with shore-side teams supporting brand, finance, fleet operations, hotel services, business development, and guest experience. Most Holland America Line roles are based in Seattle, with some in Miami and Ketchikan.
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Browse jobs by roleHolland America Line Jobs: Frequently Asked Questions
How many jobs is Holland America Line hiring for right now?
Holland America Line is hiring for 22 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business development and account management. Open positions span corporate functions including marketing, finance, fleet safety, and transportation services, alongside guest-facing roles such as Personal Cruise Consultant and Air Customer Service Agent.
What kinds of roles does Holland America Line hire for?
The most active teams are business development, account management, and business strategy. Holland America Line's open positions include roles in brand marketing, financial reporting, product strategy, fleet safety, hotel asset management, business development, and customer service. Most postings are manager level or above, reflecting a mix of senior manager, director, and analyst positions across its shore-side and operational functions.
Are Holland America Line jobs remote or in-person?
Mostly remote. About 73% of Holland America Line's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Seattle. Each Holland America Line listing shows its work location so you can filter before applying.
How do I apply to a job at Holland America Line?
Find a Holland America Line role that fits your background on Migrate Mate, then follow the listing directly to Holland America Line's own careers page to submit your application. Holland America Line manages its hiring process independently, so all applications, interviews, and decisions are handled by their team.
What do Holland America Line jobs pay?
Listed salaries for Holland America Line roles on Migrate Mate range from about $50,000 to $214,000 per year as of July 16, 2026, with most postings at manager level or above. One role lists an hourly contract rate. Exact pay is set by Holland America Line and shown on each listing.
Does Holland America Line hire entry-level?
Most of Holland America Line's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Holland America Line listings for stated experience requirements.
Where is Holland America Line hiring?
Most Holland America Line roles are based in Seattle, with some in Miami and Ketchikan, and about 73% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.