IDEMIA Jobs Hiring Now
IDEMIA is hiring for 5 open roles on Migrate Mate as of July 16, 2026, concentrated in compliance & risk and sales. Migrate Mate updates IDEMIA's live openings daily. IDEMIA is a technology company specializing in identity security and biometric solutions, serving government agencies and enterprises across document issuance, credentialing, and secure identity management.
Find IDEMIA JobsOverview
IDEMIA hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 5
- Top team
- Compliance & Risk
- Seniority
- Across all levels
- Work type
- 0% remote or hybrid
- Top location
- Brentwood
Open Roles at IDEMIA
Showing 5 of 5+ IDEMIA jobs
- Create and work on cases/tickets based on customer's technical support needs
- Escalate reported issues to other teams on a timely manner based on existing SLAs
- Answer calls that come via one or more phone support lines
- Support customers via other non-phone support channels such as e-mail and chat
- Utilize Salesforce for call log, tracking and documentation
- Call customers back and provide updates as needed
- Work in conjunction with other co-workers when supporting/troubleshooting issues
- May be assigned to specific projects / platforms based on business needs
- Attend regular team meetings
- Attend project meetings and create/maintain deliverables as needed, using Microsoft tools (Office, Outlook, Teams, etc.)
- High level of organization skills
- Ability to prioritize tasks based on different workloads
- Previous applied experience with Microsoft tools (Office, Outlook, Teams, etc.) is a must
- Passionate for technology
- Ability to work on a high-pressure, time-sensitive tasks required to honor SLAs
- Willingness to learn new platforms
- Ability and willingness to interact with peers and leadership inside and outside the department
- Previous experience with a call log and tracking tool in a Support Center/Call Center environment is mandatory
- Previous experience with Salesforce is highly desirable
- Previous customer service and technical support experience is highly expected
- Previous experience interacting directly with customers is highly desirable
- A self-starter and driven by a sense of urgency based on competing priorities
- Advanced Microsoft / CompTIA technical support certifications are very desirable
- The following minimum certifications (or above) are required: CompTIA A+ or Microsoft MS-900 or Microsoft Endpoint Administrator Associate (MD‑102)
- Previous (retired) Microsoft Windows certifications are accepted: MTA: Windows Operating System Fundamentals or MD‑100: Windows Client or MD‑101: Managing Modern Desktops.
- Working knowledge on troubleshooting IDMEIA platforms (with supporting references) may be considered in lieu of a Microsoft or CompTIA certifications
- Bachelor or Associate degree in Computer Science-related fields is a plus
- Experience using and troubleshooting Windows-based computers in a corporate environment is mandatory
Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.
- Create and work on cases/tickets based on customer's technical support needs
- Escalate reported issues to other teams on a timely manner based on existing SLAs
- Answer calls that come via one or more phone support lines
- Support customers via other non-phone support channels such as e-mail and chat
- Utilize Salesforce for call log, tracking and documentation
- Call customers back and provide updates as needed
- Work in conjunction with other co-workers when supporting/troubleshooting issues
- May be assigned to specific projects / platforms based on business needs
- Attend regular team meetings
- Attend project meetings and create/maintain deliverables as needed, using Microsoft tools (Office, Outlook, Teams, etc.)
- High level of organization skills
- Ability to prioritize tasks based on different workloads
- Previous applied experience with Microsoft tools (Office, Outlook, Teams, etc.) is a must
- Passionate for technology
- Ability to work on a high-pressure, time-sensitive tasks required to honor SLAs
- Willingness to learn new platforms
- Ability and willingness to interact with peers and leadership inside and outside the department
- Previous experience with a call log and tracking tool in a Support Center/Call Center environment is mandatory
- Previous experience with Salesforce is highly desirable
- Previous customer service and technical support experience is highly expected
- Previous experience interacting directly with customers is highly desirable
- A self-starter and driven by a sense of urgency based on competing priorities
- Advanced Microsoft / CompTIA technical support certifications are very desirable
- The following minimum certifications (or above) are required: CompTIA A+ or Microsoft MS-900 or Microsoft Endpoint Administrator Associate (MD‑102)
- Previous (retired) Microsoft Windows certifications are accepted: MTA: Windows Operating System Fundamentals or MD‑100: Windows Client or MD‑101: Managing Modern Desktops.
- Working knowledge on troubleshooting IDMEIA platforms (with supporting references) may be considered in lieu of a Microsoft or CompTIA certifications
- Bachelor or Associate degree in Computer Science-related fields is a plus
- Experience using and troubleshooting Windows-based computers in a corporate environment is mandatory
Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.
Job Roles at IDEMIA
Working at IDEMIA
IDEMIA's 5 open roles are across all levels, and about 0% are remote or hybrid. The most active teams are compliance & risk and sales. IDEMIA provides identity security technology, including biometric systems, secure credentialing platforms, and document issuance services for government and enterprise clients. Open roles span technical support, data and reporting analysis, account management, and partner onboarding, reflecting operations that combine customer-facing services with data and quality functions. Most IDEMIA roles are based in Brentwood, with some in Minnesota and Reston.
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Browse jobs by roleIDEMIA Jobs: Frequently Asked Questions
How many jobs is IDEMIA hiring for right now?
IDEMIA is hiring for 5 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in compliance & risk and sales. Roles include positions in technical support, data analysis, credentialing administration, and customer success, so the openings span both operational and client-facing functions.
What kinds of roles does IDEMIA hire for?
The most active teams are compliance & risk and sales. Current openings at IDEMIA include help desk and technical support positions, data and reporting analyst roles with credentialing administration responsibilities, customer success and account management positions, and partnership onboarding specialists. Most postings are across all levels, reflecting a mix of specialist and mid-level operational functions.
Are IDEMIA jobs remote or in-person?
Mostly on-site. About 0% of IDEMIA's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Brentwood. Each IDEMIA listing shows its work location so you can filter before applying.
How do I apply to a job at IDEMIA?
Find an IDEMIA role on Migrate Mate, then follow the listing through to IDEMIA's own careers site to submit your application directly. IDEMIA manages its own hiring process, including screening, interviews, and offers. Migrate Mate keeps IDEMIA's openings updated daily so the roles you see reflect what is currently accepting applications.
Does IDEMIA hire entry-level?
Most of IDEMIA's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual IDEMIA listings for stated experience requirements.
Where is IDEMIA hiring?
Most IDEMIA roles are based in Brentwood, with some in Minnesota and Reston, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.