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Position Overview

Primary Responsibilities

• Oversee daily plumbing field operations, including manpower coordination, scheduling, project execution, and workflow management.
• Monitor field productivity, workmanship, job progress, and operational performance to ensure company expectations and project schedules are achieved.
• Supervise and support field supervisors, foremen, technicians, and field personnel across plumbing operations.
• Coordinate with project management, operations leadership, vendors, subcontractors, and internal departments to support project and service activities.
• Ensure compliance with company policies, safety standards, plumbing codes, and operational procedures across all field operations.
• Support hiring, onboarding, workforce planning, training, and employee development initiatives within the plumbing division.
• Monitor material usage, equipment allocation, labor utilization, and operational resources to support efficiency and cost control.
• Conduct field visits, operational reviews, quality inspections, and safety observations to maintain company standards and customer satisfaction.
• Assist with resolving operational issues, project delays, customer concerns, and field-related challenges in a timely and professional manner.
• Support operational reporting, workforce planning, budgeting activities, and process improvement initiatives.
• Promote professionalism, accountability, teamwork, and a strong safety culture throughout field operations.
• Perform additional duties as assigned.

Required Skills and Abilities

• Strong knowledge of plumbing systems, installation practices, service procedures, and plumbing codes.
• Strong leadership, organizational, and operational management skills.
• Excellent verbal, written, and interpersonal communication abilities.
• Ability to manage multiple projects, crews, and operational priorities in fast-paced field environments.
• Strong problem-solving, decision-making, and customer service skills.
• Ability to lead, mentor, and develop field personnel effectively.
• Ability to read and interpret blueprints, specifications, schedules, and construction documentation.
• Proficiency with Microsoft Office, scheduling systems, and related business software.
• Strong attention to detail, operational awareness, and commitment to safety and quality workmanship.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.
• Spanish speaking preferred.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.

Education/Experience

• High school diploma or equivalent preferred.
• Previous plumbing field operations, installation, service, or construction management experience preferred.
• Previous supervisory or leadership experience preferred.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.

Physical Requirements and Work Environment

• Use, mobile devices, tools, and operational equipment.
• Travel as required to support project and operational needs.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday.
• Sit for extended periods while driving to and between job sites.
• Work on active job sites, indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other job site conditions.
• Wear safety gear such as Personal Protective Equipment.
• Maintain dependable transportation and consistent, reliable attendance to meet customer service and operational needs.
• Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
• Communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology.
• Perform all work on-site and in person; this is not a remote or hybrid position.
• Lift, carry, push, and pull at least 50 pounds.

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs