iFLY Jobs Hiring Now
iFLY is hiring for 16 open roles on Migrate Mate as of July 16, 2026, concentrated in customer service and business development. Migrate Mate updates iFLY's live openings daily. iFLY operates indoor skydiving entertainment venues, offering recreational flying experiences and STEM-based educational programs to guests of all ages.
Find iFLY JobsOverview
iFLY hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 16
- Top team
- Customer Service
- Seniority
- Across all levels
- Work type
- 0% remote or hybrid
- Top location
- Atlanta
Open Roles at iFLY
Showing 16 of 16+ iFLY jobs
Front Desk / Customer Service Representative - Key Holder (Shift Leader)
During your first 30 days of employment, iFLY will guarantee a minimum hourly rate of $18.00 (you can earn more with commissions!) After 30 days, your base rate will be $14.00 plus commissions.
Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving. iFLY is a global company with 35 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!
Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:
Safety First
Outrageous Passion
Accountability
Respect
CSR Day-to-Day:
- Safety - Promote customer safety throughout their time in the wind tunnel and facility
- Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY
- Service - Maintain a positive and friendly attitude that excites customers about the experience and assists them in a timely manner
- Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
- Additional Responsibilities - Stock merchandise, clean and maintain the facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing-related photography, video, and social content capture for promotional usage.
Additional Responsibilities – Key Holder Designation (as assigned):
- Serve as the designated supervisor for part or all of assigned shifts, providing leadership and direction to the team.
- Act as a Customer Service Representative (CSR) or Instructor during assigned shifts, delivering high-quality customer interactions.
- Opening and Closing: Oversee opening and closing procedures, including security system management, equipment setup/shutdown, cleanliness checks, and securing all entry points.
- Customer Service: Uphold iFLY’s mission and values in every interaction, serving as a role model for the team. Resolve customer issues promptly and professionally, ensuring a world-class experience for all visitors.
- Daily Operations: Monitor daily operations to ensure seamless, efficient workflows and adherence to company policies.
- Team Engagement: Educate team members on operational best practices and customer engagement to maintain high standards of safety and service. Engage and motivate team members to drive performance and achieve location goals.
- Tunnel Maintenance: Conduct routine checks of equipment, facilities, and inventory to support smooth daily operations.
- Administrative Duties: Assist in tracking sales and performance metrics, contributing to location objectives and targets. Covering for the manager, answering customer calls, assisting with customer and team member incidents, and assisting vendors in the building.
Ability to:
- Stand for about 8 hours a day while working on a point-of-sale system
- Exercise good judgment while staying focused and attentive throughout the duration of the flight session while operating tunnel wind at speeds up to 160 mph
What We are Looking For:
- Must be 18 years of age or older
- Weekend availability is required
- High school diploma or equivalent (required)
- Exceptional sales skills
- Exceptional customer-service skills
- Confidence in phone and face-to-face communication
- Ability to resolve conflicts, to multi-task, and to understand customer needs
- Friendly, upbeat, compassionate, and personable attitude
- Integrity, punctuality, and professional appearance
- Ability to work well within a team maintaining positive relationships
- Basic computer skills
The Good Stuff:
- Competitive Salary and performance bonus opportunities
- Medical, dental, vision and supplemental plans
- Paid time off (PTO) and;
- Parental Leave
- Company Holidays
- 401k retirement investment
- Private Wellness Coaching
- Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services)
- Tuition reimbursement
- Referral bonus program
- Team member discount on retail merchandise and flight packages
- Free flight time for team members and family
- Ongoing training and development program
All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Front Desk / Customer Service Representative - Key Holder (Shift Leader)
During your first 30 days of employment, iFLY will guarantee a minimum hourly rate of $18.00 (you can earn more with commissions!) After 30 days, your base rate will be $14.00 plus commissions.
Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving. iFLY is a global company with 35 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point-of-contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!
Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:
Safety First
Outrageous Passion
Accountability
Respect
CSR Day-to-Day:
- Safety - Promote customer safety throughout their time in the wind tunnel and facility
- Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY
- Service - Maintain a positive and friendly attitude that excites customers about the experience and assists them in a timely manner
- Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
- Additional Responsibilities - Stock merchandise, clean and maintain the facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing-related photography, video, and social content capture for promotional usage.
Additional Responsibilities – Key Holder Designation (as assigned):
- Serve as the designated supervisor for part or all of assigned shifts, providing leadership and direction to the team.
- Act as a Customer Service Representative (CSR) or Instructor during assigned shifts, delivering high-quality customer interactions.
- Opening and Closing: Oversee opening and closing procedures, including security system management, equipment setup/shutdown, cleanliness checks, and securing all entry points.
- Customer Service: Uphold iFLY’s mission and values in every interaction, serving as a role model for the team. Resolve customer issues promptly and professionally, ensuring a world-class experience for all visitors.
- Daily Operations: Monitor daily operations to ensure seamless, efficient workflows and adherence to company policies.
- Team Engagement: Educate team members on operational best practices and customer engagement to maintain high standards of safety and service. Engage and motivate team members to drive performance and achieve location goals.
- Tunnel Maintenance: Conduct routine checks of equipment, facilities, and inventory to support smooth daily operations.
- Administrative Duties: Assist in tracking sales and performance metrics, contributing to location objectives and targets. Covering for the manager, answering customer calls, assisting with customer and team member incidents, and assisting vendors in the building.
Ability to:
- Stand for about 8 hours a day while working on a point-of-sale system
- Exercise good judgment while staying focused and attentive throughout the duration of the flight session while operating tunnel wind at speeds up to 160 mph
What We are Looking For:
- Must be 18 years of age or older
- Weekend availability is required
- High school diploma or equivalent (required)
- Exceptional sales skills
- Exceptional customer-service skills
- Confidence in phone and face-to-face communication
- Ability to resolve conflicts, to multi-task, and to understand customer needs
- Friendly, upbeat, compassionate, and personable attitude
- Integrity, punctuality, and professional appearance
- Ability to work well within a team maintaining positive relationships
- Basic computer skills
The Good Stuff:
- Competitive Salary and performance bonus opportunities
- Medical, dental, vision and supplemental plans
- Paid time off (PTO) and;
- Parental Leave
- Company Holidays
- 401k retirement investment
- Private Wellness Coaching
- Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services)
- Tuition reimbursement
- Referral bonus program
- Team member discount on retail merchandise and flight packages
- Free flight time for team members and family
- Ongoing training and development program
All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job Roles at iFLY
Working at iFLY
iFLY's 16 open roles are across all levels, and about 0% are remote or hybrid. The most active teams are customer service, business development, and communications. iFLY runs indoor skydiving venues where roles span guest-facing customer service, shift leadership, general management, and hands-on STEM education for school and youth programs. The work is facility-based and guest-centered, spanning front-line and supervisory positions across its locations. Most iFLY roles are based in Atlanta, with some in King of Prussia and Ashburn.
Explore more roles by function
Browse thousands of live openings across engineering, sales, product, and more, and apply in just a few clicks.
Browse jobs by roleiFLY Jobs: Frequently Asked Questions
How many jobs is iFLY hiring for right now?
iFLY is hiring for 16 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in customer service and business development. Openings range from front desk and customer service positions to STEM educator and general manager roles, reflecting both operational and educational staffing needs across iFLY's venue locations.
What kinds of roles does iFLY hire for?
The most active teams are customer service, business development, and communications. iFLY's current openings include front desk and customer service representatives, key holder shift leader positions, STEM educators, and general managers. Most postings are across all levels, covering both hourly guest-services staff and venue leadership. The mix reflects a facility-based business that needs strong customer-facing teams as well as experienced site managers.
Are iFLY jobs remote or in-person?
Mostly on-site. About 0% of iFLY's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Atlanta. Each iFLY listing shows its work location so you can filter before applying.
How do I apply to a job at iFLY?
Find an iFLY opening on Migrate Mate, then follow the listing through to iFLY's own application page to submit your materials directly. iFLY manages its own hiring process, so all applications, follow-ups, and interview scheduling happen through the company. Migrate Mate keeps iFLY's listings current so you're always seeing active openings.
Does iFLY hire entry-level?
Most of iFLY's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual iFLY listings for stated experience requirements.
Where is iFLY hiring?
Most iFLY roles are based in Atlanta, with some in King of Prussia and Ashburn, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.