Director, Operational Excellence

Position Summary

Key Responsibilities

Enterprise Asset & Equipment Lifecycle Management

• Develop and implement a comprehensive enterprise Equipment Lifecycle Management program.
• Establish standards for equipment evaluation, monitoring, replacement planning, and asset optimization.
• Create processes for asset health assessments and long-term capital planning.
• Identify opportunities to improve equipment reliability, efficiency, and overall return on investment.

Capital Planning & Strategic Investments

• Identify, prioritize, and develop capital expenditure (CapEx) opportunities across the network.
• Build financial justifications, ROI analyses, and business cases for capital investments.
• Present capital recommendations and project proposals to the Senior Leadership Team.
• Partner with Finance and Operations to align capital investments with business strategy and growth objectives.

Project Engineering Leadership

• Lead enterprise engineering projects from concept through implementation.
• Provide technical leadership for facility upgrades, equipment installations, automation initiatives, and operational improvements.
• Ensure projects are completed safely, on schedule, within budget, and with measurable business impact.

Engineering Support for Plant Operations

• Serve as a technical resource for manufacturing and plant leadership across the ImageFIRST network.
• Provide engineering guidance and problem-solving support for facilities requiring operational or technical assistance.
• Partner with General Managers and Operations Leaders to resolve complex equipment and process challenges.

Rebuild Operations Development

• Design and implement a scalable rebuild shop strategy supporting ImageFIRST’s equipment rebuild and refurbishment initiatives.
• Develop processes, standards, inventory requirements, and operational workflows to maximize equipment utilization and lifecycle value.

Maintenance Excellence

• Develop enterprise maintenance standards and best practices.
• Build preventive and predictive maintenance strategies.
• Establish maintenance KPIs, reporting, project plans, and performance metrics that improve equipment uptime and operational reliability.
• Drive consistency across facilities through standardized maintenance processes.

Operational Excellence & Strategic Initiatives

• Lead cross-functional operational improvement initiatives that support network stabilization, sustainability, and long-term operational performance.
• Partner with Operations Leadership to identify opportunities for increased efficiency, standardization, and continuous improvement.
• Serve as a trusted resource for high-impact operational projects across the business.

Safety Leadership

• Champion a culture of safety across engineering and operational initiatives.
• Ensure engineering projects and equipment installations meet all applicable safety standards and regulatory requirements.
• Partner with Environmental Health & Safety leadership to proactively reduce operational risk.

Qualifications

Required

• Bachelor’s degree in Engineering, Operations Management, Industrial Engineering, Mechanical Engineering, or a related discipline (or equivalent combination of education and experience).
• 10+ years of progressive leadership experience in manufacturing, industrial operations, engineering, maintenance, or capital project management.
• Experience leading multi-site engineering or operational initiatives.
• Proven experience managing capital projects and developing ROI-driven business cases.
• Strong knowledge of asset management, equipment lifecycle planning, reliability, and maintenance strategies.
• Demonstrated ability to lead cross-functional teams and influence stakeholders at all organizational levels.
• Strong financial acumen with experience presenting recommendations to executive leadership.
• Ability to travel approximately 50%.

Preferred

• Experience supporting multiple manufacturing or industrial facilities.
• Plant management or operations leadership experience.
• Lean Manufacturing, TPM, Six Sigma, or Continuous Improvement experience.
• Military leadership experience is highly valued, particularly candidates who have transitioned into manufacturing, engineering, or operations leadership roles.
• Experience within healthcare services, industrial laundry, textiles, food manufacturing, consumer products, or other asset-intensive industries.

Leadership Competencies

• Strategic thinker with strong operational execution
• Results-oriented and highly accountable
• Excellent communication and executive presentation skills
• Strong analytical and financial decision-making capabilities
• Collaborative leadership style with the ability to influence across functions
• Comfortable navigating ambiguity and leading enterprise-wide change
• Hands-on problem solver with a continuous improvement mindset

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do

• Weekly pay
• Medical, Dental, Vision
• Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement
• Referral Program
• Great company culture
• Collaborative team environment