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Front Desk Administrative Assistant
IntelliTec Colleges – Grand Junction, CO

We are currently seeking a Full-Time Administrative Assistant for our Colorado Springs, CO Campus. The ideal person in this position has a warm demeanor and a friendly attitude. They should be very attentive to detail, able to work with minimal supervision, enjoy managing the phones, and have a desire to be helpful to other staff and visitors. This is an entry level position and though professional administrative experience is not required, successful candidates will have previous professional experience in customer service, managing multiple phone lines, and data entry.

About IntelliTec:

IntelliTec Colleges, founded in 1965, started with a simple goal to provide skilled workers to the Colorado Springs community. We shortly realized that education was more than just passing along a skill. We noticed that providing a student with an education for a specific skill set would often completely change their lives, and that inspired us to help make that change for as many students as we could. We’ve now been accomplishing our goal for over 50 years across our four campuses, three residing in Colorado and one in Albuquerque, NM. Our mission is to build a better community through quality and excellence in career training, and that means preparing our students as best we can to be successful employees when they walk out the door. For our employees, the best days of the year are at each graduation ceremony when we get to see the look of accomplishment on the faces of our graduates as they walk across the stage, knowing they’re on to bigger and better things. Working at IntelliTec is about more than just paying the bills; it’s about making a difference.

We offer technical trades programs in topics ranging from automotive repair to assisting in a medical environment. Program offerings are based on the anticipated need of the communities we live and work in, and we consistently meet with local employers to ensure our students leave with the skills they need in order to be successful. To our own employees, we offer competitive wages, a comprehensive benefits package, and a company culture that provides our campuses with support, yet is small enough to ensure you know the company President by name. If you’re looking to make a difference in your community, then we’d love to have you!

Benefits:

We offer a comprehensive benefits package designed to support you personally and professionally, including:

• Health, dental, and vision insurance
• Health Savings Account (HSA) with company matching up to $187 monthly
• 401(k) retirement plan with annual company match (based on company performance)
• Company-paid long-term disability (LTD) coverage
• Company-paid life insurance

What We Offer:

• Supportive and growth-focused work environment
• Opportunity to make a meaningful impact on students’ careers
• Ongoing professional development and training opportunities

Job Summary:

The Front Desk Administrative Assistant is primarily responsible for maintaining and managing the reception area including general office duties and handling phones and on-site inquiries from visitors and students.

Essential Duties:

• Welcome on-site visitors, determine nature of business, and announce to appropriate personnel
• Distribute walk-ins and phone leads to admissions representatives
• Contribute to effective community relations by prompt and courteous handling of all inquiries and visitors
• Answer telephone calls, determine purpose, and forward to appropriate personnel or department
• Take messages and transfer calls to voicemail when appropriate personnel are unavailable
• Create and print fax cover sheets, memos, correspondence, reports, and other documents as needed
• Distribute electronic and mail communications
• Post message to/from students in the appropriate location. (students come in, if faculty unavailable, record student needs and inform faculty)
• Audit database accuracy by comparing multiple databases for matching information
• Update Velocify database based on the information in the campus database
• Maintain a clean and orderly reception area

Secondary Duties:

• Perform other clerical duties as needed, such as filing, photocopying, and collating
• Assist students with various requests, such as class schedules
• Other duties as assigned

Physical Demands and Working Conditions:

This position requires light work, occasionally lifting up to 20 pounds while frequently lifting up to 10 pounds. Administrative work requires sitting for long periods of time and consistent use of a computer. Position is required to express complex topics through speech and written communication. The worker is not substantially exposed to adverse environmental conditions or chemicals. This position does not require regular driving and overnight travel.

Working Hours:

Monday - Thursday 8:30 to 5:30 Friday 8-5

Minimum Qualifications:

Education: High School Diploma or Equivalent (GED)

Experience: 1+ year(s) experience in business administration, customer service, or related field

License(s)/Certification(s): N/A

Please fully complete the online application, including the job questions.