Project Sales Specialist I

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As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Job Summary

The Project Sales Specialist is responsible for maintaining working knowledge of Utility products and services – including electrical distribution, OSP and/or HDD categories – and servicing customers in specific product areas to support Outside Sales and Business Development operations. This role will perform the following duties:

Essential Duties & Responsibilities

• Partner with Irby Sales Representatives to establish and own the Irby relationship with key accounts.
• Respond to requests from customers and salespersons on matters pertaining to the application of project-specific utility products and services.
• Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
• Acquire, utilize and continuously develop personal technical knowledge of general and specialty utility products and services to assist customers and other company personnel.
• Assist customers in determining merchandise desired by being familiar with products sold by use, vendor, catalog and catalog number, reference materials, and special selling points.
• Communicate with customers by phone, email, or in person to receive orders for products and/or solicits sale of new or additional products.
• Provide oral and written quotations or estimates of prices, terms, and delivery for standard or non-standard merchandise.
• Undertake conceptual projects, or projects in early phases of development, to create bills of material that can be delegated to other estimators or sales teams for vendor quotations.
• Identify and use appropriate company and/or customer pricing systems when quoting or selling merchandise.
• Prepare cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements.
• Estimate date of delivery to customer based on knowledge of vendor lead-times.
• Review customer complaints concerning billing or products sold, assists in investigation and resolution.
• Prepare correspondence and reports necessary for business transactions.
• Works with Purchasing Department to review purchase orders, set inventory levels, and identify discontinued items and suitable replacement items.
• Collaborate with Pricing Group in preparation of product part number loading into ERP system.
• Contact vendors to expedite purchase orders and updates ship dates in ERP system.
• Assist with shipping, receiving, and cycle counting material as needed.
• Sell and promote branch and company-wide promotions.

Minimum Qualifications

• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.
• Proficient in Microsoft Office Suite, such as Excel, Word, Teams, PowerPoint.

Preferred Qualifications

• Associate’s degree (A.A.) or equivalent from an accredited two-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry’s top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

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Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

To learn more, CLICK HERE: https://www.eeoc.gov/equal-employment-opportunity-laws