itD Tech Jobs Hiring Now
itD Tech is hiring for 18 open roles on Migrate Mate as of July 16, 2026, concentrated in electrical engineering and IT support & systems administration. Migrate Mate updates itD Tech's live openings daily. itD Tech is a technology services and solutions company with roles spanning engineering, project management, data, and operations.
Find itD Tech JobsOverview
itD Tech hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 18
- Top team
- Electrical Engineering
- Seniority
- Mid to senior level
- Work type
- 33% remote or hybrid
- Top location
- Remote
Open Roles at itD Tech
Showing 18 of 18+ itD Tech jobs
Data Analyst V – Customer Experience Analytics
itD is seeking a Data Analyst V – Customer Experience Analytics to analyze customer feedback and support operational data, uncover experience drivers, and influence strategies that improve customer support programs for emerging virtual reality products. The ideal candidate will bring deep experience in data analytics, customer experience and Voice of Customer analytics, statistical analysis, and data-led storytelling, with a track record of translating complex customer and operational data into actionable business insights.
Location: US-Remote opportunity, with candidates in PST or CST time zones preferred.
Duration: 12 months
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities
- Analyze customer support operational data, case transcripts, surveys, and customer feedback to identify trends, pain points, and improvement opportunities across support channels.
- Monitor customer feedback and experience metrics to identify emerging issues and perform detailed root cause analysis.
- Integrate customer feedback with transactional, operational, and behavioral data to develop a comprehensive view of key customer experience drivers.
- Develop periodic and ad-hoc reporting that translates complex analytical findings into clear, actionable insights for technical and non-technical stakeholders.
- Advocate for customer needs by proactively communicating insights and influencing corrective actions across key business and support teams.
- Collaborate with cross-functional teams to identify root causes of customer support issues, develop remediation strategies, and measure the effectiveness of implemented improvements.
- Apply SQL, statistical analysis, scripting languages, and AI-assisted analytics capabilities to analyze large datasets, automate analytical workflows, and deliver scalable insights.
- Internal Responsibilities
- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought leadership.
- Complete client case studies and learning material, including blogs and media material.
- Build out material to contribute to the Digital Transformation practice.
- Attend internal itD networking events, both in person and virtual.
- Work with leadership on career fast-track opportunities.
Required Qualifications and Skills:
- 8+ years of experience in data analytics, data science, or related analytical roles.
- 6+ years of experience with analytics, SQL or similar data querying languages, and statistical analysis methods.
- 3+ years of experience in customer support, customer service, contact center, or customer support-related analytics.
- Demonstrated experience with Customer Experience or Voice of Customer metrics, including NPS, CSAT, surveys, and customer feedback analysis.
- Experience analyzing customer support operational metrics and identifying key experience drivers and improvement opportunities.
- Strong experience with data-led storytelling and translating complex analytical insights for non-technical stakeholders.
- Experience applying statistical analysis techniques using R, Python, or similar scripting languages and analytical tools.
- Ability and willingness to learn, adopt, and integrate AI-assisted analytics capabilities into analytical workflows.
Preferred Qualifications and Skills:
- Experience using Generative AI technologies, including large language models and AI agents, to automate data analysis and synthesize insights.
- Experience with prompt engineering and orchestrating AI-assisted, multi-step analytical workflows such as data cleaning, insight generation, and visualization development.
- Experience working with Salesforce or similar customer relationship and support platforms.
- Knowledge of predictive analytics, machine learning, or AI techniques.
- Experience supporting customer experience analytics for consumer technology, virtual reality, or emerging technology products.
Education:
Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, or a related field, or equivalent work experience required.
Master's degree in Computer Science, Data Science, Statistics, Mathematics, or a related field preferred.
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You'll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
The itD Digital Experience: Joining us means you'll be part of our global community, you have a say about your own career journey, and you'll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.
Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
Data Analyst V – Customer Experience Analytics
itD is seeking a Data Analyst V – Customer Experience Analytics to analyze customer feedback and support operational data, uncover experience drivers, and influence strategies that improve customer support programs for emerging virtual reality products. The ideal candidate will bring deep experience in data analytics, customer experience and Voice of Customer analytics, statistical analysis, and data-led storytelling, with a track record of translating complex customer and operational data into actionable business insights.
Location: US-Remote opportunity, with candidates in PST or CST time zones preferred.
Duration: 12 months
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities
- Analyze customer support operational data, case transcripts, surveys, and customer feedback to identify trends, pain points, and improvement opportunities across support channels.
- Monitor customer feedback and experience metrics to identify emerging issues and perform detailed root cause analysis.
- Integrate customer feedback with transactional, operational, and behavioral data to develop a comprehensive view of key customer experience drivers.
- Develop periodic and ad-hoc reporting that translates complex analytical findings into clear, actionable insights for technical and non-technical stakeholders.
- Advocate for customer needs by proactively communicating insights and influencing corrective actions across key business and support teams.
- Collaborate with cross-functional teams to identify root causes of customer support issues, develop remediation strategies, and measure the effectiveness of implemented improvements.
- Apply SQL, statistical analysis, scripting languages, and AI-assisted analytics capabilities to analyze large datasets, automate analytical workflows, and deliver scalable insights.
- Internal Responsibilities
- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought leadership.
- Complete client case studies and learning material, including blogs and media material.
- Build out material to contribute to the Digital Transformation practice.
- Attend internal itD networking events, both in person and virtual.
- Work with leadership on career fast-track opportunities.
Required Qualifications and Skills:
- 8+ years of experience in data analytics, data science, or related analytical roles.
- 6+ years of experience with analytics, SQL or similar data querying languages, and statistical analysis methods.
- 3+ years of experience in customer support, customer service, contact center, or customer support-related analytics.
- Demonstrated experience with Customer Experience or Voice of Customer metrics, including NPS, CSAT, surveys, and customer feedback analysis.
- Experience analyzing customer support operational metrics and identifying key experience drivers and improvement opportunities.
- Strong experience with data-led storytelling and translating complex analytical insights for non-technical stakeholders.
- Experience applying statistical analysis techniques using R, Python, or similar scripting languages and analytical tools.
- Ability and willingness to learn, adopt, and integrate AI-assisted analytics capabilities into analytical workflows.
Preferred Qualifications and Skills:
- Experience using Generative AI technologies, including large language models and AI agents, to automate data analysis and synthesize insights.
- Experience with prompt engineering and orchestrating AI-assisted, multi-step analytical workflows such as data cleaning, insight generation, and visualization development.
- Experience working with Salesforce or similar customer relationship and support platforms.
- Knowledge of predictive analytics, machine learning, or AI techniques.
- Experience supporting customer experience analytics for consumer technology, virtual reality, or emerging technology products.
Education:
Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, or a related field, or equivalent work experience required.
Master's degree in Computer Science, Data Science, Statistics, Mathematics, or a related field preferred.
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You'll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
The itD Digital Experience: Joining us means you'll be part of our global community, you have a say about your own career journey, and you'll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.
Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
Job Roles at itD Tech
Working at itD Tech
itD Tech's 18 open roles are mid to senior level, and about 33% are remote or hybrid. The most active teams are electrical engineering, IT support & systems administration, and business operations. Based on its active job postings, itD Tech works across hardware and software engineering, technical program management, data and analytics, network infrastructure, and strategic operations. The company hires across a range of technical and business functions, from EMC and RF engineering to event marketing and executive support. Most itD Tech roles are based in Remote, with some in Sunnyvale and San Jose.
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Browse jobs by roleitD Tech Jobs: Frequently Asked Questions
How many jobs is itD Tech hiring for right now?
itD Tech is hiring for 18 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in electrical engineering and IT support & systems administration. Open positions span technical engineering, project and program management, data and analytics, sourcing, and business operations functions.
What kinds of roles does itD Tech hire for?
The most active teams are electrical engineering, IT support & systems administration, and business operations. Active postings at itD Tech include RF and EMC engineering, network engineering, technical program and project management, data analytics, strategic sourcing, and event marketing. Most postings are mid to senior level, with a mix of individual contributor and management-level positions across technical and operational disciplines.
Are itD Tech jobs remote or in-person?
A mix of remote and on-site. About 33% of itD Tech's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Remote. Each itD Tech listing shows its work location so you can filter before applying.
How do I apply to a job at itD Tech?
Find an itD Tech role on Migrate Mate and follow the listing link through to itD Tech's own application process. itD Tech manages its own hiring directly, so applications are submitted and tracked through its own system. Migrate Mate keeps itD Tech's listings current so the roles you see reflect what is actively open.
Does itD Tech hire entry-level?
Most of itD Tech's open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual itD Tech listings for stated experience requirements.
Where is itD Tech hiring?
Most itD Tech roles are based in Remote, with some in Sunnyvale and San Jose, and about 33% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.