King City Gardens Jobs Hiring Now

General Manager–Dispensary

Reports to: Regional Manager / Ownership

Location: The Gardens Dispensary

Employment Type: Full-Time

Job Summary:

The General Manager is responsible for overseeing the daily operations, compliance, and

profitability of a licensed medical marijuana dispensary in Ohio. This role ensures

adherence to all state regulations under the Ohio Division of Cannabis Control Program

(DCC), while fostering a productive, safe, and patient-centered environment. The General

Manager leads a team of department leads, budtenders, and support staff to deliver

exceptional service and maintain operational excellence.

Key Responsibilities:

Leadership & Operations

 Oversee daily dispensary operations and ensure smooth workflow across all departments.

 Hire, train, supervise, and evaluate staff including assistant managers, shift leads, and budtenders.

 Develop schedules, manage labor costs, and ensure appropriate staffing levels.

 Lead team meetings and ongoing employee development programs.

 Ensure onboarding and continued training and education are delivered.

 Ensure all technology solutions are working and functioning as designed.

 Liaise with inspectors, vendors, and state agencies during audits, visits, or inquiries.

Compliance & Security

 Ensure full compliance with Ohio Administrative Code 3796 and all DCC rules.

 Oversee patient verification, product dispensing, and accurate record-keeping through the MMCP registry and POS system.

 Ensure inventory control, proper storage, and handling of all marijuana products.

 Serve as a point of contact during inspections and ensure readiness for audits by the DCC.

 Enforce safety and security protocols, including surveillance systems, access control, and incident reporting.

 Ensure all employees are up to date on regulatory changes.

 Ensures all required State and company sanctioned reports and audits are executed on time.

Financial Management

 Manage store budgets, monitor sales and expenses, and drive profitability.

 Oversee daily cash handling, deposits, reconciliation, and financial reporting.

 Analyze sales reports and key performance indicators (KPIs) to develop strategic plans for growth.

 Ensure accurate product pricing and promotional compliance.

Customer Experience & Community Engagement

 Uphold a patient-focused culture that ensures respectful, professional, and informative interactions.

 Resolve customer issues promptly and effectively.

 Support outreach and education efforts within the community, if applicable.

Key Responsibilities:

Leadership & Operations

 Oversee daily dispensary operations and ensure smooth workflow across all departments.

 Hire, train, supervise, and evaluate staff including assistant managers, shift leads, and budtenders.

 Develop schedules, manage labor costs, and ensure appropriate staffing levels.

 Lead team meetings and ongoing employee development programs.

 Ensure onboarding and continued training and education are delivered.

 Ensure all technology solutions are working and functioning as designed.

 Liaise with inspectors, vendors, and state agencies during audits, visits, or inquiries.

Compliance & Security

 Ensure full compliance with Ohio Administrative Code 3796 and all DCC rules.

 Oversee patient verification, product dispensing, and accurate record-keeping through the MMCP registry and POS system.

 Ensure inventory control, proper storage, and handling of all marijuana products.

 Serve as a point of contact during inspections and ensure readiness for audits by the DCC.

 Enforce safety and security protocols, including surveillance systems, access control, and incident reporting.

 Ensure all employees are up to date on regulatory changes.

 Ensures all required State and company sanctioned reports and audits are executed on time.

Financial Management

 Manage store budgets, monitor sales and expenses, and drive profitability.

 Oversee daily cash handling, deposits, reconciliation, and financial reporting.

 Analyze sales reports and key performance indicators (KPIs) to develop strategic plans for growth.

 Ensure accurate product pricing and promotional compliance.

Customer Experience & Community Engagement

 Uphold a patient-focused culture that ensures respectful, professional, and

informative interactions.

 Resolve customer issues promptly and effectively.

 Support outreach and education efforts within the community, if applicable.

Qualifications:

 Must be 21 years of age or older.

 Must possess or be eligible for a Dispensary Employee License from the DCC.

 3+ years of retail management experience required; cannabis experience preferred.

 Strong leadership, problem-solving, and organizational skills.

 Familiarity with compliance systems such as METRC and MMCP registry.

 Ability to pass BCI/FBI background checks per DCC guidelines.

Physical Requirements:

 Must be able to stand and walk for extended periods.

 Ability to lift up to 30 pounds occasionally.

 Capable of working evenings, weekends, and holidays as required.

Apply Now

If you’re a motivated leader passionate about compliance, retail excellence, and people

development, we’d love to hear from you! Submit your resume via Indeed or LinkedIn.

Schedule & Compensation:

 Full-time, salaried position

 Compensation:

 Must complete the required DCC-compliant onboarding and annual continuing education training.