Koalafi Jobs Hiring Now
Koalafi is hiring for 16 open roles on Migrate Mate as of July 16, 2026, concentrated in business analysis and business operations, with listed salaries up to about $330,000. Migrate Mate updates Koalafi's live openings daily. Koalafi is a financial technology company offering point-of-sale lease-to-own financing solutions for retailers and consumers.
Find Koalafi JobsOverview
Koalafi hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 16
- Top team
- Business Analysis
- Seniority
- Manager level or above
- Work type
- 81% remote or hybrid
- Top location
- Arlington
- Salary range
- $90,000–$330,000
Listed salaries for Koalafi roles on Migrate Mate range from about $90,000 to $330,000 per year across 16 open roles, as of July 16, 2026.
Open Roles at Koalafi
Showing 16 of 16+ Koalafi jobs
At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.
Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.
Interested in learning more about how we're transforming the financing experience and joining our team?
What You'll Do
We are in search of a Bilingual Customer Service Representative to provide exceptional customer service to our rapidly growing customer base. You will have the unique opportunity to grow alongside the company and help shape the future direction.
This associate will help manage customer relationships through daily inbound and outbound, proactive contact. This individual will be the point of contact fielding inbound communications, and responsible for addressing any questions regarding accounts with timely and accurate information.
We are looking for someone with strong customer service experience and sound judgment who is trustworthy and able to work quickly, efficiently, and independently. We are looking for a flexible, customer-oriented individual who is ready to hit the ground running & help us scale. In this role, you will:
- Handle inbound calls from customers, providing excellent customer service in assisting with their lease or loan account
- Own Koalafi operational knowledge to provide sound answers when customers have questions
- Resolve inbound inquiries and issues independently and escalate as needed
- Initiate contact with customers in order to resolve account issues
- Proactively identify any trends in customer issues and synthesize feedback to share with management team
- Be flexible to perform a number of different tasks as needed, as we continue to test out new technologies and onboard enterprise merchants
About You (Qualifications)
- 1-2 years of experience in a fully remote, customer service role
- Excellent verbal and written communication skills
- Experience proactively identifying trends in customer issues and surfacing to the right internal stakeholders
- Detail oriented and attentive to customer needs, addressing challenges with a positive attitude
- Proficiency with the Microsoft Office Suite (Excel/Word/Outlook)
- Experience using professional communication and collaboration tools such as Slack, Zoom, or similar platforms
- Experience working in a fast-paced, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once
- Proven ability to work autonomously in a remote setting, adapt quickly to new information, effectively manage a high-volume workload, and exercise sound judgment in knowing when to seek guidance
- You have a reliable internet connection and a quiet, private workspace where you can take calls and Zoom meetings without distraction and discuss sensitive customer details
- Strong Spanish language skills, including the ability to speak fluently and communicate clearly in professional settings
- Proficiency in reading and writing in Spanish, with accuracy in grammar, vocabulary, and comprehension
- Ability to effectively use Spanish in both verbal and written communications to perform essential job duties
- Available to work nights and weekends
Location: This remote position is available to candidates who reside and perform work in the following states: AL, AZ, CO, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NH, NJ, NM, NY, OH, OR, PA, RI, SD, TN, TX, UT, VA, WA. Hiring locations may vary by position based on the Company's current business operations.
Hourly Rate: $22/hr
Additional Compensation: This position is eligible to participate in our Operations bonus incentive.
Applications will be accepted until position is filled.
Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.
Benefits:
At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:
- Comprehensive medical, dental, and vision coverage
- 20 PTO days + 11 paid holidays
- 401(k) retirement with company matching
- Student Loan & Tuition Reimbursement
- Commuter assistance
- Parental leave (maternal + paternal)
- Inclusion and Associate Engagement Programs
Who we are & what we value:
- We focus on what's most important
- We set clear expectations and deliver
- We embrace challenges to reach our full potential
- We ask, "How can this be better?"
- We move fast together
At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.
Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.
Interested in learning more about how we're transforming the financing experience and joining our team?
What You'll Do
We are in search of a Bilingual Customer Service Representative to provide exceptional customer service to our rapidly growing customer base. You will have the unique opportunity to grow alongside the company and help shape the future direction.
This associate will help manage customer relationships through daily inbound and outbound, proactive contact. This individual will be the point of contact fielding inbound communications, and responsible for addressing any questions regarding accounts with timely and accurate information.
We are looking for someone with strong customer service experience and sound judgment who is trustworthy and able to work quickly, efficiently, and independently. We are looking for a flexible, customer-oriented individual who is ready to hit the ground running & help us scale. In this role, you will:
- Handle inbound calls from customers, providing excellent customer service in assisting with their lease or loan account
- Own Koalafi operational knowledge to provide sound answers when customers have questions
- Resolve inbound inquiries and issues independently and escalate as needed
- Initiate contact with customers in order to resolve account issues
- Proactively identify any trends in customer issues and synthesize feedback to share with management team
- Be flexible to perform a number of different tasks as needed, as we continue to test out new technologies and onboard enterprise merchants
About You (Qualifications)
- 1-2 years of experience in a fully remote, customer service role
- Excellent verbal and written communication skills
- Experience proactively identifying trends in customer issues and surfacing to the right internal stakeholders
- Detail oriented and attentive to customer needs, addressing challenges with a positive attitude
- Proficiency with the Microsoft Office Suite (Excel/Word/Outlook)
- Experience using professional communication and collaboration tools such as Slack, Zoom, or similar platforms
- Experience working in a fast-paced, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once
- Proven ability to work autonomously in a remote setting, adapt quickly to new information, effectively manage a high-volume workload, and exercise sound judgment in knowing when to seek guidance
- You have a reliable internet connection and a quiet, private workspace where you can take calls and Zoom meetings without distraction and discuss sensitive customer details
- Strong Spanish language skills, including the ability to speak fluently and communicate clearly in professional settings
- Proficiency in reading and writing in Spanish, with accuracy in grammar, vocabulary, and comprehension
- Ability to effectively use Spanish in both verbal and written communications to perform essential job duties
- Available to work nights and weekends
Location: This remote position is available to candidates who reside and perform work in the following states: AL, AZ, CO, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NH, NJ, NM, NY, OH, OR, PA, RI, SD, TN, TX, UT, VA, WA. Hiring locations may vary by position based on the Company's current business operations.
Hourly Rate: $22/hr
Additional Compensation: This position is eligible to participate in our Operations bonus incentive.
Applications will be accepted until position is filled.
Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.
Benefits:
At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:
- Comprehensive medical, dental, and vision coverage
- 20 PTO days + 11 paid holidays
- 401(k) retirement with company matching
- Student Loan & Tuition Reimbursement
- Commuter assistance
- Parental leave (maternal + paternal)
- Inclusion and Associate Engagement Programs
Who we are & what we value:
- We focus on what's most important
- We set clear expectations and deliver
- We embrace challenges to reach our full potential
- We ask, "How can this be better?"
- We move fast together
Job Roles at Koalafi
Working at Koalafi
Koalafi's 16 open roles are manager level or above, and about 81% are remote or hybrid. The most active teams are business analysis, business operations, and business analyst. Koalafi operates in the banking and financial services sector, building lease-to-own and consumer financing products for retail partners and their customers. Its open roles span software engineering, product management, data science, sales, and business analytics, reflecting both technical platform development and commercial growth work. Most Koalafi roles are based in Arlington, with some in Richmond and Boston.
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Browse jobs by roleKoalafi Jobs: Frequently Asked Questions
How many jobs is Koalafi hiring for right now?
Koalafi is hiring for 16 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business analysis and business operations. The openings cover technical, product, sales, and analytics functions across the organization.
What kinds of roles does Koalafi hire for?
The most active teams are business analysis, business operations, and business analyst. Koalafi hires across software engineering, product management, data science, business analytics, and sales, including both individual contributor and leadership positions. Most postings are manager level or above, with roles ranging from engineers and data scientists to territory managers, product leads, and senior developers.
Are Koalafi jobs remote or in-person?
Mostly remote. About 81% of Koalafi's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Arlington. Each Koalafi listing shows its work location so you can filter before applying.
How do I apply to a job at Koalafi?
Find a Koalafi role you want on Migrate Mate, then follow the listing directly to Koalafi's own application page. Koalafi manages its hiring process independently, so you'll submit your application and hear back through their own recruiting team.
What do Koalafi jobs pay?
Listed salaries for Koalafi roles on Migrate Mate range from about $90,000 to $330,000 per year as of July 16, 2026, with most postings at manager level or above. Exact pay is set by Koalafi and shown on each listing.
Does Koalafi hire entry-level?
Most of Koalafi's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Koalafi listings for stated experience requirements.
Where is Koalafi hiring?
Most Koalafi roles are based in Arlington, with some in Richmond and Boston, and about 81% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.