Executive Coordinator, CMO Office

WHO WE ARE

Creating content that resonates is great - turning that attention into growth is even better. That's what Manychat does.

Our AI-powered automations help creators and brands engage with audiences across Instagram, Messenger, WhatsApp, and TikTok - at the right moment, with the right message, minus the manual work.

We're 400+ people across three continents behind the leading platform for conversational growth, with AI skills shaping how we build, how we work, and how we grow.

WHO WE'RE LOOKING FOR

Ever wondered what it's like to be the person a CMO relies on for absolutely everything: the calendar, the prep, the relationships, the split-second call before they walk on stage? This role puts you right there.

We're not looking for a traditional big tech corporate EA. We're looking for someone who thinks more like a production or celebrity assistant: adaptable, anticipatory, and genuinely unshakeable. Maybe you're the former marketing intern who fell in love with the field and has been hungry for a bigger seat ever since.

When it comes to AI - you don't need to walk in an expert. You need the curiosity to become one. We'll teach you the rest,with all the access to our internal enablement resources.

What matters most is that you're proactive; already three steps ahead, flagging what's coming before anyone has to ask. In return, you get a front-row seat to how a CMO operates, real ownership from day one, and a fast track most EA titles never offer.

If that sounds like the opportunity you've been waiting for, keep reading.

YOUR FUTURE TEAMMATES

Meet the Marketing team:

We're the voice of Manychat. A voice that's loud, creative, opinionated, and weird in the best possible way. We combine passion, data, and storytelling to cut through the noise and fuel mad growth.

WHY YOU'LL LIKE IT HERE

Marketing:

Your work won't sit in a folder. It'll be out in the world - driving growth, sparking conversations, inspiring creators, and entertaining them. We're always down to test out new ideas and share learnings, so if you have something up your sleeve, say it! We want to hear it and make it happen together.

You'll be part of a team that works on complex, high-scale projects that create real impact, building products millions rely on every day. The tech stack is designed for speed and durability, and we are already operating at the front of the AI era, not scrambling to catch up. And you'll do all of that alongside an experienced, collaborative group of people that value speed, quality, and supporting each other.

WHAT YOU'LL DO

• Act as the CMO's agent and manager for their public persona, coordinating interviews, speaking opportunities, industry meetings, and media events end-to-end.
• Prep sharp briefs ahead of every meeting, interview, and event so the CMO walks in ready.
• Partner with content and design teams to produce decks, one-pagers, speaker profiles, and landing pages that support the CMO's public presence.
• Be the CMO's eyes and ears across the org, flagging what needs their attention before it becomes a problem.
• Brief people ahead of time when they're presenting to the CMO, set expectations, and manage the follow-up.
• Work across teams to unblock anything that's waiting on the CMO.
• Own logistics for internal initiatives where the CMO is the named owner or sponsor.
• Help build out the AI stack powering the CMO's pod.
• Manage the CMO's calendar, prep for meetings, and process notes and action items.
• Handle day-to-day correspondence and work-related travel and logistics.

TO SHINE IN THIS ROLE

You'll need:

• Experience in a fast-paced, high-touch support role: as a talent assistant, production assistant, celebrity assistant, or similar - where anticipating needs came naturally.
• Exceptional written and verbal communication skills.
• High agency: you act without being asked and show up with solutions, not questions.
• Calm, sharp judgment under pressure, with zero ego about the work.
• Based in Austin, TX, with flexibility (and enthusiasm?) to travel for events.

It would be great if you have:

• A marketing background, for example, you started out as a marketing intern and got hooked.
• Experience in talent management, creator or celebrity representation, or high-touch executive support at a public-facing company.
• Curiosity about AI and a track record of picking up new tools fast. Deep AI experience isn't required, aptitude is.

WHAT WE OFFER

USA:

We care deeply about your growth, well-being, and comfort:

• Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• Hybrid work and generous, flexible time off — planned with your team, not rationed by a rigid quota.
• Work from where you need to — agreed with your team, not tied to a desk. Flexibility we built in on purpose, because location shouldn't get in the way of great work.
• In-office perks, including free meals and snacks.
• Company-funded sport activities, annual offsites and team-building events.
• AI isn't a perk here — it's how we work. Claude, OpenAI, and more are on by default from day one, and we back teams in adopting whatever makes them faster.

Manychat is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you're set up for success.