MASA Jobs Hiring Now
MASA is hiring for 37 open roles on Migrate Mate as of July 16, 2026, concentrated in account management and enterprise sales, with listed salaries up to about $150,000. Migrate Mate updates MASA's live openings daily. MASA is an insurance and membership benefits company offering medical and travel assistance plans to individuals and groups across the United States.
Find MASA JobsOverview
MASA hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 37
- Top team
- Account Management
- Seniority
- Manager level or above
- Work type
- 16% remote or hybrid
- Top location
- Fort Lauderdale
- Salary range
- $7,000–$150,000
Listed salaries for MASA roles on Migrate Mate range from about $7,000 to $150,000 per year across 37 open roles, as of July 16, 2026.
Open Roles at MASA
Showing 25 of 37+ MASA jobs
This is a full-time, onsite position based in Fort Lauderdale, FL
Work Location: 1901 West Cypress Creek Road, Fort Lauderdale, FL 33309
Work Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Pay: $19 per hour, plus benefits
Are you someone who thrives in fast-paced environments, loves solving problems in real time, and takes pride in creating smooth, positive experiences for others? If so, this role could be a great fit for you. As a Seminar Operations Specialist, you’ll be at the heart of ensuring our seminars run seamlessly, supporting both our attendees and our internal teams.
We know the little details matter—and in this role, you’ll be the person who makes sure those details come together to create a big impact.
ABOUT US
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com
WHAT YOU WILL DO
Reporting to our Sr. Manager of Contact Center Operations, your main responsibilities will include:
- Be the go-to problem solver for escalated calls, using empathy and strong communication skills to resolve concerns.
- Partner with venue coordinators and field agents to address logistics and keep seminars running smoothly.
- Step in when a presenter doesn’t show up, quickly mobilizing solutions and alerting the right teams.
- Manage the seminar reservations inbox, responding to inquiries and fixing booking errors with accuracy and care.
- Support inbound and outbound calls, especially during high-volume periods, and create new reservations when opportunities arise.
- Monitor quality issues in our systems, flagging them to ensure the highest standards of service.
- Collaborate across teams to make sure every seminar experience reflects our commitment to customer service excellence.
WHAT YOU BRING
- At least 1 year of experience in customer service, call center operations, event coordination, or reservations.
- Confidence in handling escalated calls or complaints with professionalism and empathy.
- Strong organizational skills—you know how to juggle multiple priorities without dropping the ball.
- Problem-solving instincts and the ability to think quickly when the unexpected happens.
- Clear and professional communication skills, both written and verbal.
- Comfort with technology, including CRM or lead management systems, email tools, and call handling software.
- A proactive, team-oriented mindset—you anticipate challenges and work collaboratively to solve them.
WHAT WE WILL PROVIDE YOU
- A competitive pay rate and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
- A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
- An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!
WHY WE THINK YOU’LL LOVE THIS OPPORTUNITY
At MASA, our work is guided by our ACCTT values-Accountability, Compassion, Customer Service Excellence, Trust, and Teamwork. In this role, you’ll see those values come to life every day as you:
- Play a critical part in making sure people’s seminar experiences feel seamless and professional.
- Work alongside supportive colleagues who collaborate to solve problems and celebrate wins together. Gain experience in event operations, customer service, and problem resolution
- -all in one role.
- Join an organization that values your ability to stay calm under pressure and turn challenges into solutions.
This is a fully onsite role at our Fort Lauderdale office, where you’ll be surrounded by a dynamic team environment. If you’re ready to combine your customer service skills with event operations expertise, we’d love to hear from you.
#LI-DNI #cypressjobs
This is a full-time, onsite position based in Fort Lauderdale, FL
Work Location: 1901 West Cypress Creek Road, Fort Lauderdale, FL 33309
Work Schedule: Monday – Friday, 8:30 AM – 5:00 PM
Pay: $19 per hour, plus benefits
Are you someone who thrives in fast-paced environments, loves solving problems in real time, and takes pride in creating smooth, positive experiences for others? If so, this role could be a great fit for you. As a Seminar Operations Specialist, you’ll be at the heart of ensuring our seminars run seamlessly, supporting both our attendees and our internal teams.
We know the little details matter—and in this role, you’ll be the person who makes sure those details come together to create a big impact.
ABOUT US
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com
WHAT YOU WILL DO
Reporting to our Sr. Manager of Contact Center Operations, your main responsibilities will include:
- Be the go-to problem solver for escalated calls, using empathy and strong communication skills to resolve concerns.
- Partner with venue coordinators and field agents to address logistics and keep seminars running smoothly.
- Step in when a presenter doesn’t show up, quickly mobilizing solutions and alerting the right teams.
- Manage the seminar reservations inbox, responding to inquiries and fixing booking errors with accuracy and care.
- Support inbound and outbound calls, especially during high-volume periods, and create new reservations when opportunities arise.
- Monitor quality issues in our systems, flagging them to ensure the highest standards of service.
- Collaborate across teams to make sure every seminar experience reflects our commitment to customer service excellence.
WHAT YOU BRING
- At least 1 year of experience in customer service, call center operations, event coordination, or reservations.
- Confidence in handling escalated calls or complaints with professionalism and empathy.
- Strong organizational skills—you know how to juggle multiple priorities without dropping the ball.
- Problem-solving instincts and the ability to think quickly when the unexpected happens.
- Clear and professional communication skills, both written and verbal.
- Comfort with technology, including CRM or lead management systems, email tools, and call handling software.
- A proactive, team-oriented mindset—you anticipate challenges and work collaboratively to solve them.
WHAT WE WILL PROVIDE YOU
- A competitive pay rate and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
- A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
- An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!
WHY WE THINK YOU’LL LOVE THIS OPPORTUNITY
At MASA, our work is guided by our ACCTT values-Accountability, Compassion, Customer Service Excellence, Trust, and Teamwork. In this role, you’ll see those values come to life every day as you:
- Play a critical part in making sure people’s seminar experiences feel seamless and professional.
- Work alongside supportive colleagues who collaborate to solve problems and celebrate wins together. Gain experience in event operations, customer service, and problem resolution
- -all in one role.
- Join an organization that values your ability to stay calm under pressure and turn challenges into solutions.
This is a fully onsite role at our Fort Lauderdale office, where you’ll be surrounded by a dynamic team environment. If you’re ready to combine your customer service skills with event operations expertise, we’d love to hear from you.
#LI-DNI #cypressjobs
Job Roles at MASA
Working at MASA
MASA's 37 open roles are manager level or above, and about 16% are remote or hybrid. The most active teams are account management, enterprise sales, and compliance & risk. MASA provides emergency medical transport and supplemental insurance benefit plans to individual members and employer groups. The company operates across sales, claims, marketing, and business operations functions, with roles spanning both direct-to-consumer and group benefits channels. Most MASA roles are based in Fort Lauderdale, with some in Sunrise and Virginia Beach.
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Browse jobs by roleMASA Jobs: Frequently Asked Questions
How many jobs is MASA hiring for right now?
MASA is hiring for 37 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in account management and enterprise sales. Open positions span sales, claims, marketing, and operations functions across individual and group benefits lines. Migrate Mate reflects MASA's current postings so the count stays current as roles are filled or added.
What kinds of roles does MASA hire for?
The most active teams are account management, enterprise sales, and compliance & risk. MASA hires across sales, claims, marketing, and business operations, with positions ranging from individual contributor roles such as sales agents and retention specialists to director and senior director level leadership. Most postings are manager level or above, covering both B2C and group benefits channels.
Are MASA jobs remote or in-person?
Mostly on-site. About 16% of MASA's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Fort Lauderdale. Each MASA listing shows its work location so you can filter before applying.
How do I apply to a job at MASA?
Find a MASA role on Migrate Mate, then follow the listing through to MASA's own application process on masaglobal.com. MASA manages its own hiring, screening, and interviews directly. Migrate Mate does not process applications or communicate with MASA's hiring team on your behalf.
What do MASA jobs pay?
Listed salaries for MASA roles on Migrate Mate range from about $7,000 to $150,000 per year as of July 16, 2026, with most postings at manager level or above. Exact pay is set by MASA and shown on each listing.
Does MASA hire entry-level?
Most of MASA's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual MASA listings for stated experience requirements.
Where is MASA hiring?
Most MASA roles are based in Fort Lauderdale, with some in Sunrise and Virginia Beach, and about 16% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.