Momentum Telecom Jobs Hiring Now
Momentum Telecom is hiring for 5 open roles on Migrate Mate as of July 16, 2026, concentrated in account management and customer support. Migrate Mate updates Momentum Telecom's live openings daily. Momentum Telecom is a telecommunications services provider that delivers voice, data, and network solutions to business customers.
Find Momentum Telecom JobsOverview
Momentum Telecom hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 5
- Top team
- Account Management
- Seniority
- Manager level or above
- Work type
- 40% remote or hybrid
- Top location
- Birmingham
Open Roles at Momentum Telecom
Showing 5 of 5+ Momentum Telecom jobs
The Manager, Account Specialist, will be tasked with leading a group of Account Specialists & Account Managers focused on consistently achieving sales quota, negotiating renewals & retention. The Account Specialists work together to manage our SMB voice and network customers. The Account Managers are each responsible for a base of assigned customers. You will guide the group in interacting with customers to answer general account questions, contract negotiations, billing research, escalations, and opportunity development.
You will be successful in this role by developing relationships with customers and departmental leaders; having a deep understanding of the Momentum services; being creative and resourceful to solve problems, and thrive in a fast-paced environment.
This position can be performed remotely and we are able to accept applications in the following states: AL, GA, TN, FL, NC, SC, NJ, PA, TX, KY, OH.
Responsibilities:
- Manage assignment of tickets that come into the Retail Account Management queue
- Assist team with determining strategy for handling requests
- Understand the Momentum contracts (Service Order, MACD & MSA) to be able to explain to customers
- Learn the Momentum services and price book to be able to identify opportunities to add new services for customers
- Create a plan for proactively renewing accounts and upselling
- Be an escalation point for customers and collaborate with leadership in other departments to reach timely resolution
- Work closely with customers to identify concerns in an effort to retain business
- Hold weekly 1-1s with each team member to track progress to goals, develop funnel, review renewal opportunities & work together to design a plan to address open customer items
Qualifications:
- Ability to manage multiple tasks
- Ability to thrive in a fast-paced environment
- Stay calm during stressful situations
- Highly motivated and results oriented
- Plans and carries out responsibilities with minimal direction
- Customer service oriented
- Extremely detail oriented
- Works well in a team environment as well as individually
- Must have the ability to use a computer, associated software products (i.e., Microsoft Word, Excel, PowerPoint and/or Outlook), and the Internet
- Familiarity with Salesforce.com or similar CRM tools is preferred
- Excellent communication skills including written communication, speaking and presentation development and delivery
- Employee must be available to work 8:30-5:00pm Monday-Friday and be available for extended hours to meet customer needs and handle urgent situations, travel is expected to be less than 5%
Requirements:
- A four-year undergraduate degree is preferred
- A minimum of two years’ experience in the Unified Communications industry is required
- A minimum of two years’ management experience leading a team focused on upselling, renewing & retention is required
The Manager, Account Specialist, will be tasked with leading a group of Account Specialists & Account Managers focused on consistently achieving sales quota, negotiating renewals & retention. The Account Specialists work together to manage our SMB voice and network customers. The Account Managers are each responsible for a base of assigned customers. You will guide the group in interacting with customers to answer general account questions, contract negotiations, billing research, escalations, and opportunity development.
You will be successful in this role by developing relationships with customers and departmental leaders; having a deep understanding of the Momentum services; being creative and resourceful to solve problems, and thrive in a fast-paced environment.
This position can be performed remotely and we are able to accept applications in the following states: AL, GA, TN, FL, NC, SC, NJ, PA, TX, KY, OH.
Responsibilities:
- Manage assignment of tickets that come into the Retail Account Management queue
- Assist team with determining strategy for handling requests
- Understand the Momentum contracts (Service Order, MACD & MSA) to be able to explain to customers
- Learn the Momentum services and price book to be able to identify opportunities to add new services for customers
- Create a plan for proactively renewing accounts and upselling
- Be an escalation point for customers and collaborate with leadership in other departments to reach timely resolution
- Work closely with customers to identify concerns in an effort to retain business
- Hold weekly 1-1s with each team member to track progress to goals, develop funnel, review renewal opportunities & work together to design a plan to address open customer items
Qualifications:
- Ability to manage multiple tasks
- Ability to thrive in a fast-paced environment
- Stay calm during stressful situations
- Highly motivated and results oriented
- Plans and carries out responsibilities with minimal direction
- Customer service oriented
- Extremely detail oriented
- Works well in a team environment as well as individually
- Must have the ability to use a computer, associated software products (i.e., Microsoft Word, Excel, PowerPoint and/or Outlook), and the Internet
- Familiarity with Salesforce.com or similar CRM tools is preferred
- Excellent communication skills including written communication, speaking and presentation development and delivery
- Employee must be available to work 8:30-5:00pm Monday-Friday and be available for extended hours to meet customer needs and handle urgent situations, travel is expected to be less than 5%
Requirements:
- A four-year undergraduate degree is preferred
- A minimum of two years’ experience in the Unified Communications industry is required
- A minimum of two years’ management experience leading a team focused on upselling, renewing & retention is required
Job Roles at Momentum Telecom
Working at Momentum Telecom
Momentum Telecom's 5 open roles are manager level or above, and about 40% are remote or hybrid. The most active teams are account management and customer support. Momentum Telecom is a telecommunications services provider focused on delivering voice, data, and network connectivity solutions to business clients. Open positions span project management, sales, and account management functions, reflecting an organization that supports both customer relationships and service delivery operations. Most Momentum Telecom roles are based in Birmingham, with some in Orlando and Knoxville.
Explore more roles by function
Browse thousands of live openings across engineering, sales, product, and more, and apply in just a few clicks.
Browse jobs by roleMomentum Telecom Jobs: Frequently Asked Questions
How many jobs is Momentum Telecom hiring for right now?
Momentum Telecom is hiring for 5 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in account management and customer support. Roles span project management, sales, and account management, and most postings are manager level or above. Migrate Mate pulls Momentum Telecom's listings continuously so the count reflects current openings.
What kinds of roles does Momentum Telecom hire for?
The most active teams are account management and customer support. Momentum Telecom regularly posts project manager, regional sales manager, and account management positions, along with wholesale and network service delivery roles. Most postings are manager level or above, so candidates with relevant professional experience in telecom, sales, or operations are the primary target audience.
Are Momentum Telecom jobs remote or in-person?
A mix of remote and on-site. About 40% of Momentum Telecom's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Birmingham. Each Momentum Telecom listing shows its work location so you can filter before applying.
How do I apply to a job at Momentum Telecom?
Find a role that fits your background in Momentum Telecom's listings on Migrate Mate, then follow the link through to Momentum Telecom's own careers page to submit your application. Momentum Telecom manages its hiring process directly, including screening, interviews, and offers. Migrate Mate does not collect applications on Momentum Telecom's behalf.
Does Momentum Telecom hire entry-level?
Most of Momentum Telecom's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Momentum Telecom listings for stated experience requirements.
Where is Momentum Telecom hiring?
Most Momentum Telecom roles are based in Birmingham, with some in Orlando and Knoxville, and about 40% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.