• Founded in 2003 with a sole focus on Contingent Labor programs and consulting services
• Consultants at our Core – Monument maintains a highly analytical consulting services team which provides a strategic approach unmatched by peer MSPs
• Global MSP with an ecosystem of partners spanning 50 countries and all major regions
• Vendor neutral model relies upon a trusted partner and supplier community
• Partners with industry-leading VMS systems
• More “Gen 1” implementations than any other MSP over the last 5 years.
• Seamless extension of client HR, sourcing, business units, vendors and contractors

OUR SHARED VALUES

• EVERYONE MATTERS
• WE TAKE CARE OF EACH OTHER
• LEADERSHIP IS HERE TO SERVE
• HIGH-CHARACTER AND HARD WORK ABOVE ALL ELSE
• ALWAYS KNOW WHERE YOU STAND
• EXCELLENCE ISN’T THE EXPECTATION, IT’S THE MONUMENT STANDARD

OUR PEOPLE AND OUR COMMUNITY

• Diversity & Inclusion Council
• Women’s Leadership Council
• Community Outreach
• Sustainability Team
• Continuing Education Committee

Position Title: Account Manager

• Builds and maintains professional relationships with Hiring Managers and Business Line Leaders (Directors and above) within the client’s organization
• Build strong relationships with Supplier partners
• Network within Monument Consulting Account Management and other departments

• Responsible for meeting with business leaders and hiring managers to identify resourcing needs and determine sourcing strategy.
• Plan and run HM and Supplier intake sessions to ensure job descriptions and additional skills, soft skills, etc. have been well communicated within the VMS job description
• Responsible for the proactive requisition fulfillment management and hold individuals responsible for moving candidates through the process and selection for hire
• Review candidates and determine which candidates are most qualified to the requirement to shortlist to the hiring manager
• Has a thorough understanding of the business landscape, seasonality and global trends/events, and continually monitors changes in the marketplace to make recommendations and lead the client in hiring decisions
• Focus on continuous improvement of daily service and delivery by identifying and implementing system and process efficiencies
• Manage and hold suppliers accountable to ensure compliance with client procurement policies, guidelines, and processes.
• Conduct client and vendor training on program requirements/processes
• Mange work and deliverables in compliance with program Service Level Agreements (SLAs)
• Participate in delivering client EBR’s including but not limited to analyzing data, making recommendations, and outlining deliverables to meet desired outcome
• Train HMs and Suppliers on program utilization and policies

• Cultivate a solid working relationship with our vendor partners, creating an environment of shared trust and innovation by participating in Supplier Scorecard Reviews and Supplier Round Tables
• Coordinate HM and Supplier calls to allow Suppliers to ask HMs questions and get additional details for requisitions
• Conduct Vendor user training on program rules of engagement
• Negotiate with vendors as required
• Conduct/Participate in Supplier Scorecard Sessions
• Contribute to vendor rationalization strategies
• Lead/consult worker audits and remediation with vendors
• Initiate and complete onboarding, tracking, and documentation for new vendors utilizing the Program Manager or Program Director to resolve redlines

• Demonstrated ability to manage multiple tasks – prioritization, planning and delegation
• Strong communication, facilitation, relationship management, relationship building, and interpersonal skills
• Strong analytical and problem-solving skills and a firm grasp of the strategic implications of key industry trends and developments
• Must have a strong sense of urgency and the ability to “think on your feet”
• Ability to generate some insights from business metrics
• Delivery focused, highly organized, strong ability to work well with others

• 2-3+ years Professional Experience and 1+ years MSP-VMS experience
• College Degree or equivalent work experience
• Advanced experience with Microsoft Office
  • Outlook
  • Word
  • PowerPoint
  • Excel