Morris & Dickson Jobs Hiring Now
Morris & Dickson is hiring for 7 open roles on Migrate Mate as of July 16, 2026, concentrated in account management and logistics & fleet management. Migrate Mate updates Morris & Dickson's live openings daily. Morris & Dickson is a pharmaceutical wholesale distributor serving independent pharmacies, clinics, and healthcare providers across the southern United States.
Find Morris & Dickson JobsOverview
Morris & Dickson hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 7
- Top team
- Account Management
- Seniority
- Across all levels
- Work type
- 14% remote or hybrid
- Top location
- Shreveport
Open Roles at Morris & Dickson
Showing 7 of 7+ Morris & Dickson jobs
About Us
Morris & Dickson Co. is a leading pharmaceutical distribution company serving independent pharmacies with dedication, integrity, and a customer-first approach. With over 180 years of experience, we're known for our commitment to service, reliability, and innovation. We foster a supportive, dynamic workplace where employees are encouraged to thrive professionally and personally. Joining Morris & Dickson means joining a team dedicated to making a difference in healthcare.
Position Overview
Reporting to the Customer Service Manager, the Customer Operations Specialist plays a critical role in delivering high-quality customer experience across our products and services. This position serves as a key point of contact for customers, providing technical support, troubleshooting assistance, and timely issue resolution.
You’ll work closely with Sales, distribution centers, and cross-functional teams to ensure seamless ordering experiences and operational success. We’re seeking a service-oriented, detail-focused individual who enjoys problem-solving and takes pride in supporting customers in a fast-paced environment.
Schedule
This is a full-time role. The standard schedule is Monday–Friday, 8:00am–5:00pm
On a rotating basis, approximately every 5–6 weeks, team members are required to work a later shift from 10:00 a.m.–7:00 p.m., Monday–Sunday. Weekend coverage during this rotation is typically light and functions more as an on-call schedule.
What You’ll Do
- Provide technical and customer support via phone, email, and ticketing systems (e.g., Freshdesk, Zendesk)
- Assist customers with web-based ordering systems and troubleshoot issues efficiently
- Support online order portals and EDI platforms, including basic EDI transaction troubleshooting
- Collaborate with Sales, distribution centers, and internal partners to resolve order-related issues
- Investigate customer concerns and implement solutions to improve the overall experience
- Ensure accurate documentation and compliance with DEA guidelines, safety protocols, and quality standards
- Follow up with customers to provide updates and confirm issue resolution
- Participate in ongoing training to expand knowledge of systems, tools, and products
What Success Looks Like
- You provide timely, accurate, and professional support to customers
- You resolve issues efficiently while maintaining strong attention to detail
- You collaborate effectively with teammates and cross-functional partners
- You adapt quickly to new systems, processes, and priorities
- You consistently represent M&D’s values through your work and customer interactions and embody M&D’s values in how you show up and support the team
What You’ll Need to Succeed
- 2+ years of college education or relevant training in a related field
- Proficiency with Windows operating systems and Microsoft Office (Word, Excel, Outlook, Teams) Advanced skills are a plus
- Familiarity with ticketing systems such as Freshdesk or Zendesk
- Basic understanding of web ordering systems and EDI business transactions
Desired Attributes
- Strong verbal and written communication skills
- Customer-focused mindset with solid problem-solving abilities
- Organized, dependable, and comfortable managing multiple priorities
- Ability to work well in a collaborative, team-oriented environment
- Interest in learning technical systems and growing within customer support or operations
Why Join Us
At M&D, you’ll be part of a mission that matters. We take pride in our history, but we’re building for the future and that means investing in people who care about doing meaningful work with a strong, stable company. You’ll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.
About Us
Morris & Dickson Co. is a leading pharmaceutical distribution company serving independent pharmacies with dedication, integrity, and a customer-first approach. With over 180 years of experience, we're known for our commitment to service, reliability, and innovation. We foster a supportive, dynamic workplace where employees are encouraged to thrive professionally and personally. Joining Morris & Dickson means joining a team dedicated to making a difference in healthcare.
Position Overview
Reporting to the Customer Service Manager, the Customer Operations Specialist plays a critical role in delivering high-quality customer experience across our products and services. This position serves as a key point of contact for customers, providing technical support, troubleshooting assistance, and timely issue resolution.
You’ll work closely with Sales, distribution centers, and cross-functional teams to ensure seamless ordering experiences and operational success. We’re seeking a service-oriented, detail-focused individual who enjoys problem-solving and takes pride in supporting customers in a fast-paced environment.
Schedule
This is a full-time role. The standard schedule is Monday–Friday, 8:00am–5:00pm
On a rotating basis, approximately every 5–6 weeks, team members are required to work a later shift from 10:00 a.m.–7:00 p.m., Monday–Sunday. Weekend coverage during this rotation is typically light and functions more as an on-call schedule.
What You’ll Do
- Provide technical and customer support via phone, email, and ticketing systems (e.g., Freshdesk, Zendesk)
- Assist customers with web-based ordering systems and troubleshoot issues efficiently
- Support online order portals and EDI platforms, including basic EDI transaction troubleshooting
- Collaborate with Sales, distribution centers, and internal partners to resolve order-related issues
- Investigate customer concerns and implement solutions to improve the overall experience
- Ensure accurate documentation and compliance with DEA guidelines, safety protocols, and quality standards
- Follow up with customers to provide updates and confirm issue resolution
- Participate in ongoing training to expand knowledge of systems, tools, and products
What Success Looks Like
- You provide timely, accurate, and professional support to customers
- You resolve issues efficiently while maintaining strong attention to detail
- You collaborate effectively with teammates and cross-functional partners
- You adapt quickly to new systems, processes, and priorities
- You consistently represent M&D’s values through your work and customer interactions and embody M&D’s values in how you show up and support the team
What You’ll Need to Succeed
- 2+ years of college education or relevant training in a related field
- Proficiency with Windows operating systems and Microsoft Office (Word, Excel, Outlook, Teams) Advanced skills are a plus
- Familiarity with ticketing systems such as Freshdesk or Zendesk
- Basic understanding of web ordering systems and EDI business transactions
Desired Attributes
- Strong verbal and written communication skills
- Customer-focused mindset with solid problem-solving abilities
- Organized, dependable, and comfortable managing multiple priorities
- Ability to work well in a collaborative, team-oriented environment
- Interest in learning technical systems and growing within customer support or operations
Why Join Us
At M&D, you’ll be part of a mission that matters. We take pride in our history, but we’re building for the future and that means investing in people who care about doing meaningful work with a strong, stable company. You’ll find growth opportunities, teammates who have your back, and leaders who support your development. When you bring your best, we make a bigger difference, together.
Job Roles at Morris & Dickson
Working at Morris & Dickson
Morris & Dickson's 7 open roles are across all levels, and about 14% are remote or hybrid. The most active teams are account management, logistics & fleet management, and healthcare administration. Morris & Dickson is a pharmaceutical wholesale distributor that supplies medications and related products to independent pharmacies, clinics, and other healthcare customers. Its operations span distribution center logistics, sales, procurement, IT support, and customer operations. Most Morris & Dickson roles are based in Shreveport, with some in Olive Branch and Remote.
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Browse jobs by roleMorris & Dickson Jobs: Frequently Asked Questions
How many jobs is Morris & Dickson hiring for right now?
Morris & Dickson is hiring for 7 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in account management and logistics & fleet management. Open positions span distribution center operations, sales, procurement, IT, customer operations, and talent acquisition, reflecting active growth across multiple functions.
What kinds of roles does Morris & Dickson hire for?
The most active teams are account management, logistics & fleet management, and healthcare administration. Morris & Dickson hires across pharmaceutical distribution operations, including territory and clinic sales representatives, buyers, overnight distribution center technicians, IT support technicians, customer operations specialists, and talent acquisition professionals. Most postings are across all levels, with openings at both individual contributor and senior leadership levels.
Are Morris & Dickson jobs remote or in-person?
Mostly on-site. About 14% of Morris & Dickson's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Shreveport. Each Morris & Dickson listing shows its work location so you can filter before applying.
How do I apply to a job at Morris & Dickson?
Find a Morris & Dickson role on Migrate Mate, then follow the listing directly through to Morris & Dickson's own application process. Morris & Dickson manages its own hiring, so candidates submit materials and hear back through the company's internal recruiting team. Migrate Mate keeps listings current so you reach the active posting.
Does Morris & Dickson hire entry-level?
Most of Morris & Dickson's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual Morris & Dickson listings for stated experience requirements.
Where is Morris & Dickson hiring?
Most Morris & Dickson roles are based in Shreveport, with some in Olive Branch and Remote, and about 14% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.