Northern Lakes Community Mental Health Jobs Hiring Now

DIRECTOR OF ADULT MENTAL HEALTH SERVICES | TRAVERSE CITY, CADILLAC, GRAYLING OR HOUGHTON LAKE (LOCATION TO BE DETERMINED)

Northern Lakes Community Mental Health Authority is seeking a Director of Adult Mental Health Services. This is an administrative and clinical leadership position responsible for developing, managing, coordinating, and evaluating Adult Mental Health Services across NLCMHA's six-county service area. The position operates with considerable independence under the direction of the Chief Clinical Officer.

The Director is responsible for strategic planning, population management, program development, quality oversight, regulatory compliance, fiscal stewardship, and service outcomes for adults with serious mental illness and co-occurring disorders.

The Director provides oversight to Operations Managers and Supervisors responsible for Assertive Community Treatment (ACT), Adult Case Management, Peer Support Services, and Adult Outpatient Therapy Services. The Director works collaboratively across all service areas to ensure coordinated, person-centered, recovery-oriented, medically necessary, and evidence-based services are delivered in compliance with applicable federal, state, and contractual requirements.

ESSENTIAL FUNCTIONS:

• Provide strategic leadership and oversight to Adult Mental Health Services.
• Carry out supervisory responsibilities in accordance with NLCMHA policies and applicable laws.
• Conduct supervisory sessions with Operations Managers and supervisor(s) and support performance management activities.
• Assist management in authorizing and reauthorizing plans of service according to NLCMHA authorization guidelines.
• Ensure accountability related to assessments, treatment planning, IPOS development, medical necessity, service delivery, and documentation standards.
• Organize a continuous process ensuring appropriate divisions of work, task differentiation, specialization, and support throughout assigned programs.
• Promote coordinated service delivery across departments and levels of care.
• Ensure consistent implementation of collective bargaining agreements.
• Review and oversee departmental budgets, expenditures, staffing plans, and resource allocation.
• Effectively address disciplinary issues and performance concerns.
• Establish measurable performance standards and monitor outcomes.
• Establish procedures for monitoring workflow, productivity, quality indicators, and staff development.
• Participate in leadership on-call functions and provide crisis consultation.
• Represent NLCMHA on internal and external committees, workgroups, and community initiatives.
• Provide crisis intervention services when appropriate.
• Assist existing management as crisis supervisor on call.

Strategic and System Leadership:

• Develop and implement a long-range strategic plan for Adult Mental Health Services.
• Evaluate trends in access, utilization, crisis services, engagement, and outcomes.
• Lead program development and service expansion initiatives.
• Collaborate with executive leadership on organizational strategic priorities.
• Promote integrated, recovery-oriented, and person-centered systems of care.

Program Oversight:

• Provides oversight for:
  • Assertive Community Treatment (ACT)
  • Adult Case Management
  • Peer Support Services
  • Adult Outpatient Therapy Services

Quality, Compliance and Clinical Oversight:

• Ensure services are provided in accordance with the Michigan Mental Health Code, Medicaid Provider Manual, MDHHS requirements, NMRE standards, CARF standards, and applicable laws.
• Monitor medical necessity determinations and utilization trends.
• Oversee corrective action plans and quality improvement activities.
• Promote evidence-based practices and positive consumer outcomes.

QUALIFICATIONS:

• Master's degree in Social Work or Counseling from an accredited university
• Must have licensure with the State of Michigan as a fully licensed professional:
  • Licensed Master Social Worker (LMSW) - strongly preferred
  • Licensed Professional Counselor (LPC)
• Must have ability to be credentialed by NLCMHA to provide services in this professional discipline
• Preferred
  • Five years of progressive leadership experience in Community Mental Health or Behavioral Health
  • Experience overseeing adult mental health services, ACT, case management, peer support, or outpatient programs
  • Experience with Medicaid-funded services, person-centered planning, utilization management, and regulatory compliance
  
  

PAY: $97,374 - $107,724

BENEFITS:

• Medical Insurance (4 options)
• Dental Insurance (2 options)
• Vision Insurance (2 options)
• Health Savings Account
• Healthcare and dependent care flex spending account
• MERS Retirement Plan (with Employer matching up to 5%)
• Paid Time Off (18 days in 1st year)
• Holidays (13 days)
• Employee Assistance Program
• Short Term Disability
• Long Term Disability
• Accidental Death & Dismemberment Insurance

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• This position may require irregular hours.
• This position may require travel by personal vehicle if an agency vehicle is not available.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally: Lifting up to 25 lbs. with or without assistance, Stretching/Reaching, Exposure to blood borne pathogens and infectious disease, Exposure to hazardous material, and Stooping (bend at waist)
• Frequently: Hand/finger dexterity, Talking in person, Talking on the telephone, Hearing in person, Hearing on the telephone, Vision for close work

NLCMHA EEO Statement

Northern Lakes CMH Authority is an equal opportunity employer and is committed to fostering a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Northern Lakes CMH Authority will provide reasonable accommodations to individuals with disabilities or based on sincerely held religious beliefs, in accordance with applicable laws. Hiring decisions are based exclusively on merit, qualifications and business needs.