Northwest Federal Credit Union Jobs Hiring Now
Northwest Federal Credit Union is hiring for 8 open roles on Migrate Mate as of July 16, 2026, concentrated in accounting and business operations, with listed salaries up to about $181,000. Migrate Mate updates Northwest Federal Credit Union's live openings daily. Northwest Federal Credit Union is a member-owned financial institution offering banking, lending, and financial services to members primarily in Northern Virginia.
Find Northwest Federal Credit Union JobsOverview
Northwest Federal Credit Union hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 8
- Top team
- Accounting
- Seniority
- Across all levels
- Work type
- 0% remote or hybrid
- Top location
- Herndon
- Salary range
- $70,000–$181,000
Listed salaries for Northwest Federal Credit Union roles on Migrate Mate range from about $70,000 to $181,000 per year across 8 open roles, as of July 16, 2026. Some roles list hourly contract rates.
Open Roles at Northwest Federal Credit Union
Showing 8 of 8+ Northwest Federal Credit Union jobs
- Categorize and prioritize incoming calls and self-service submissions to the IT Service Desk to ensure user and member needs are addressed in a timely and effective manner, and in accordance to established Service Level Agreements (SLA’s)
- Create tickets within the IT Service Management System that contain all required and pertinent information
- Provide direct user support to resolve incidents and complete service requests
- Document actions performed to resolve the issue within the ticket, and when necessary create new Knowledge Base Articles (KBA’s) for future use by other technicians
- Perform post-resolution follow ups with senior level help desk personnel as required
- Complete access management requests for user on-boarding, transfers and separations
- Escalate tickets as necessary to IT service providers. Escalated tickets should include notes that outline what troubleshooting steps were performed, and the results of those actions, prior to escalation
- Identify and report trends which impact IT service levels to management
- Assist in producing monthly IT service level reports
- Assist in imaging new workstation hardwareAssist in the management of corporate cellular devices
- Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)
- High school diploma or equivalent
- One year of IT troubleshooting experience preferred; experience working in a high volume call center environment may be substituted for relevant experience
- Experience in the following IT troubleshooting areas preferred: Identifying, connecting, and troubleshooting hardware components and devices
- Installing and supporting Microsoft Windows desktop operating systems and Office applications
- Identifying network types, standard protocols, and troubleshooting connectivity issues
- Standard IT Security practices and applicable data privacy practices and laws
- General Understanding of the following is preferred: IT Service Management processes
- Microsoft Domain Services
- Virtual Desktop Interface (VDI) technologies
- Linux and/or open source technologies
- Unified Communications technologies
- Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely
- Ability to review and analyze or interpret data and documentation and to make decisions regarding subsequent actions
- Effective oral and written communication skills
- Ability to demonstrate new skills as required by the organization after sufficient time and training to support an evolving environment
- Ability to write technical documentation
- Ability to interact effectively with all levels of the organization and/or with members
NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.
- Categorize and prioritize incoming calls and self-service submissions to the IT Service Desk to ensure user and member needs are addressed in a timely and effective manner, and in accordance to established Service Level Agreements (SLA’s)
- Create tickets within the IT Service Management System that contain all required and pertinent information
- Provide direct user support to resolve incidents and complete service requests
- Document actions performed to resolve the issue within the ticket, and when necessary create new Knowledge Base Articles (KBA’s) for future use by other technicians
- Perform post-resolution follow ups with senior level help desk personnel as required
- Complete access management requests for user on-boarding, transfers and separations
- Escalate tickets as necessary to IT service providers. Escalated tickets should include notes that outline what troubleshooting steps were performed, and the results of those actions, prior to escalation
- Identify and report trends which impact IT service levels to management
- Assist in producing monthly IT service level reports
- Assist in imaging new workstation hardwareAssist in the management of corporate cellular devices
- Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)
- High school diploma or equivalent
- One year of IT troubleshooting experience preferred; experience working in a high volume call center environment may be substituted for relevant experience
- Experience in the following IT troubleshooting areas preferred: Identifying, connecting, and troubleshooting hardware components and devices
- Installing and supporting Microsoft Windows desktop operating systems and Office applications
- Identifying network types, standard protocols, and troubleshooting connectivity issues
- Standard IT Security practices and applicable data privacy practices and laws
- General Understanding of the following is preferred: IT Service Management processes
- Microsoft Domain Services
- Virtual Desktop Interface (VDI) technologies
- Linux and/or open source technologies
- Unified Communications technologies
- Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely
- Ability to review and analyze or interpret data and documentation and to make decisions regarding subsequent actions
- Effective oral and written communication skills
- Ability to demonstrate new skills as required by the organization after sufficient time and training to support an evolving environment
- Ability to write technical documentation
- Ability to interact effectively with all levels of the organization and/or with members
NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.
Job Roles at Northwest Federal Credit Union
Working at Northwest Federal Credit Union
Northwest Federal Credit Union's 8 open roles are across all levels, and about 0% are remote or hybrid. The most active teams are accounting, business operations, and backend engineering. Northwest Federal Credit Union is a member-owned credit union providing banking, mortgage, and lending services to individuals and businesses. Roles span branch operations, commercial and mortgage lending, accounting, IT support, and software development. Most Northwest Federal Credit Union roles are based in Herndon, with some in Springfield and Middleburg.
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Browse jobs by roleNorthwest Federal Credit Union Jobs: Frequently Asked Questions
How many jobs is Northwest Federal Credit Union hiring for right now?
Northwest Federal Credit Union is hiring for 8 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in accounting and business operations. Open positions span branch operations, lending, accounting, IT, and software development. Migrate Mate pulls Northwest Federal Credit Union's current postings so the count reflects what is actively open.
What kinds of roles does Northwest Federal Credit Union hire for?
The most active teams are accounting, business operations, and backend engineering. Northwest Federal Credit Union hires across branch management, commercial and mortgage lending operations, accounting, IT service desk, and software development. Most postings are across all levels, covering both front-line member-facing positions and back-office technical and financial roles.
Are Northwest Federal Credit Union jobs remote or in-person?
Mostly on-site. About 0% of Northwest Federal Credit Union's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Herndon. Each Northwest Federal Credit Union listing shows its work location so you can filter before applying.
How do I apply to a job at Northwest Federal Credit Union?
Find a role that fits your background in Northwest Federal Credit Union's listings on Migrate Mate, then follow the link through to Northwest Federal Credit Union's own careers page to submit your application directly. Northwest Federal Credit Union manages its own hiring process, including application review, interviews, and offers.
What do Northwest Federal Credit Union jobs pay?
Listed salaries for Northwest Federal Credit Union roles on Migrate Mate range from about $70,000 to $181,000 per year as of July 16, 2026, with most postings at across all levels. Some roles list hourly contract rates. Exact pay is set by Northwest Federal Credit Union and shown on each listing.
Does Northwest Federal Credit Union hire entry-level?
Most of Northwest Federal Credit Union's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual Northwest Federal Credit Union listings for stated experience requirements.
Where is Northwest Federal Credit Union hiring?
Most Northwest Federal Credit Union roles are based in Herndon, with some in Springfield and Middleburg, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.