Novus Foods Jobs Hiring Now
Novus Foods is hiring for 6 open roles on Migrate Mate as of July 16, 2026, concentrated in customer success and brand & social media. Migrate Mate updates Novus Foods's live openings daily. Novus Foods is a food manufacturing company with operations in Ohio, producing packaged food products for retail and foodservice markets.
Find Novus Foods JobsOverview
Novus Foods hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 6
- Top team
- Customer Success
- Seniority
- Mid to senior level
- Work type
- 0% remote or hybrid
- Top location
- Cincinnati
Open Roles at Novus Foods
Showing 6 of 6+ Novus Foods jobs
Summary
Join Novus Foods as we expand our capabilities and enhance our market presence. As our Customer Service Representative, you will have responsibility for providing exceptional service to our key accounts and ensuring their needs are met, orders are processed efficiently, and any issues are resolved promptly. This role involves maintaining strong relationships with key customers, understanding their business requirements and acting as their main point of contact.
Duties and Responsibilities
- Client Relationship Management: Build and maintain positive, long-term relationships with key customers, acting as their primary point of contact.
- Order Processing: Accurately process orders, ensuring that they meet client specifications and are delivered on time.
- Issue Resolution: Handle customer inquiries, complaints, and issues by coordinating with internal departments (e.g., sales, logistics, and supply chain planning) to ensure swift and effective resolutions.
- Account Monitoring: Track and monitor account performance, analyzing trends to proactively address potential issues or areas for improvement.
- Reporting & Communication: Provide regular updates and detailed reports on order status, delivery timelines, and any account-related developments to both customers and internal stakeholders.
- Customer Feedback: Gather and relay customer feedback to internal teams, helping improve services, products, or processes.
- Cross-functional Coordination: Work closely with the sales and supply planning teams to ensure customer orders align with production schedules and inventory availability.
- Problem Solving: Anticipate potential issues or challenges with key accounts and develop contingency plans or solutions to avoid service disruptions.
- Database Maintenance: Maintain up-to-date client records in the Navision customer cards, ensuring that all information is accurate and comprehensive.
Qualifications & Experience
- Education: High school diploma or equivalent required; a bachelor’s degree in business, communications, or a related field is preferred.
- Experience: Previous experience in customer service, particularly in handling key accounts or high-volume clients, is highly desirable.
- Skills:
- Strong communication and interpersonal skills.
- Problem-solving abilities and critical thinking.
- Ability to manage multiple tasks in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Proficient in CRM software, MS Office Suite (Excel, Word, PowerPoint), and order management systems.
Summary
Join Novus Foods as we expand our capabilities and enhance our market presence. As our Customer Service Representative, you will have responsibility for providing exceptional service to our key accounts and ensuring their needs are met, orders are processed efficiently, and any issues are resolved promptly. This role involves maintaining strong relationships with key customers, understanding their business requirements and acting as their main point of contact.
Duties and Responsibilities
- Client Relationship Management: Build and maintain positive, long-term relationships with key customers, acting as their primary point of contact.
- Order Processing: Accurately process orders, ensuring that they meet client specifications and are delivered on time.
- Issue Resolution: Handle customer inquiries, complaints, and issues by coordinating with internal departments (e.g., sales, logistics, and supply chain planning) to ensure swift and effective resolutions.
- Account Monitoring: Track and monitor account performance, analyzing trends to proactively address potential issues or areas for improvement.
- Reporting & Communication: Provide regular updates and detailed reports on order status, delivery timelines, and any account-related developments to both customers and internal stakeholders.
- Customer Feedback: Gather and relay customer feedback to internal teams, helping improve services, products, or processes.
- Cross-functional Coordination: Work closely with the sales and supply planning teams to ensure customer orders align with production schedules and inventory availability.
- Problem Solving: Anticipate potential issues or challenges with key accounts and develop contingency plans or solutions to avoid service disruptions.
- Database Maintenance: Maintain up-to-date client records in the Navision customer cards, ensuring that all information is accurate and comprehensive.
Qualifications & Experience
- Education: High school diploma or equivalent required; a bachelor’s degree in business, communications, or a related field is preferred.
- Experience: Previous experience in customer service, particularly in handling key accounts or high-volume clients, is highly desirable.
- Skills:
- Strong communication and interpersonal skills.
- Problem-solving abilities and critical thinking.
- Ability to manage multiple tasks in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Proficient in CRM software, MS Office Suite (Excel, Word, PowerPoint), and order management systems.
Job Roles at Novus Foods
Working at Novus Foods
Novus Foods's 6 open roles are mid to senior level, and about 0% are remote or hybrid. The most active teams are customer success, brand & social media, and business development. Novus Foods is a food manufacturing company with facilities in Ohio, producing packaged food products for retail and foodservice customers. Roles span operations, supply chain, human resources, and customer service. Most Novus Foods roles are based in Cincinnati and Delphos.
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Browse jobs by roleNovus Foods Jobs: Frequently Asked Questions
How many jobs is Novus Foods hiring for right now?
Novus Foods is hiring for 6 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in customer success and brand & social media. Novus Foods recruits across operations, supply chain, and corporate functions, so the mix of open positions changes as roles are filled and new needs arise.
What kinds of roles does Novus Foods hire for?
The most active teams are customer success, brand & social media, and business development. Novus Foods hires for a range of functions including production and plant operations, maintenance, supply chain and strategic sourcing, artwork and packaging, human resources, and customer service. Most postings are mid to senior level, covering both hands-on facility roles and corporate management positions.
Are Novus Foods jobs remote or in-person?
Mostly on-site. About 0% of Novus Foods's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Cincinnati. Each Novus Foods listing shows its work location so you can filter before applying.
How do I apply to a job at Novus Foods?
Find a Novus Foods role on Migrate Mate, then follow the listing directly to Novus Foods's own application. Novus Foods manages its own hiring process, so your application, interviews, and offer all go through the company directly. Migrate Mate keeps Novus Foods's listings current so you're always seeing active openings.
Does Novus Foods hire entry-level?
Most of Novus Foods's open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual Novus Foods listings for stated experience requirements.
Where is Novus Foods hiring?
Most Novus Foods roles are based in Cincinnati and Delphos, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.