Omega Systems Jobs Hiring Now
Omega Systems is hiring for 6 open roles on Migrate Mate as of July 16, 2026, concentrated in engineering (Non-Software) and account management, with listed salaries up to about $120,000. Migrate Mate updates Omega Systems's live openings daily. Omega Systems is a technology services and IT support company serving business clients across multiple states.
Find Omega Systems JobsOverview
Omega Systems hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 6
- Top team
- Engineering (Non-Software)
- Seniority
- Across all levels
- Work type
- 33% remote or hybrid
- Top location
- West Lawn
- Salary range
- $57,000–$120,000
Listed salaries for Omega Systems roles on Migrate Mate range from about $57,000 to $120,000 per year across 6 open roles, as of July 16, 2026. Some roles list hourly contract rates.
Open Roles at Omega Systems
Showing 6 of 6+ Omega Systems jobs
OMEGA SYSTEMS JOB DESCRIPTION
Position: Service Desk Engineer L2
Reports To: Service Desk Supervisor
Division: Service Desk
FLSA: Exempt
Office Designation: In Office, Hybrid
Office Location: Mt. Holly, NJ, Elmwood NJ, NYC, Stamford CT or Reading, PA
The Service Desk Engineer L2 provides intermediate technical support to Omega Systems’ customers and employees across offices, remote locations, and customer sites. Acting as a key escalation point from Level 1, this role is responsible for diagnosing and resolving more complex incidents, implementing solutions, and ensuring the stability of customer and internal IT services.
Responsibilities include supporting servers, networks, desktops, printers, and telephony systems, as well as analyzing recurring issues, documenting solutions, and contributing to the Service Desk knowledge base. The SD Engineer II collaborates closely with Account Managers and Customer Success Managers, providing guidance on escalated issues and playing an active role in improving first-line resolution rates and overall service efficiency.
NOTE: On-call rotation is required for this position.
Functional Responsibility and Task Statements
- Provide 2nd Level support through desk-side, remote, and local office support services
- Watch for repeat tickets to find trending issues.
- Work directly with Account Managers and Customer Success Managers on their customers’ escalated issues.
- Create new knowledge base articles to increase the rate of first-line resolution
- Follow documented processes for incident management and request fulfilment
- Provide guidance and direction for escalated service issues
- Demonstrates dedication to customer service and can assess risks quickly
- Analyze and document software requirements
Leadership and People Responsibilities
- Work with other colleagues within Omega Systems teams to deliver an effective Customer support service offering
- Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
- Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of Omega Systems Customer support teams both externally and internally
Technical Responsibility and Task Statements
- Provide timely resolutions to technical support issues while following company standards
- Properly log, prioritize, assign, track, and respond to incidents and requests promptly
- Identify and resolve incidents within agreed SLAs, policies, and procedures
- Develop new support documentation of solutions that are used by Customer support services
- Monitor incident trends and identify recurring incidents for resolution
- Ensure that all relevant incidents are linked to an appropriate problem
- Document and test new solutions for Omega Systems to use and implement in customer environments for problem resolution.
- Perform root cause analysis as needed for problems, working closely with other Omega Systems support teams
- Install and maintain desktop hardware and software, and provide PC hardware troubleshooting/repair
- Use advanced tools/technical knowledge to remediate Customer problems and conduct scheduled installs
- Analyze desktop usage and computer peripherals
- Analyze, troubleshoot, correct, and document defects in existing software systems
- Responsible for installation, testing, troubleshooting, and repair of workstations
- Responsible for installation and configuration of workstation software
- Complete PC installation, maintenance, e-mail administration, and disk capacity monitoring
- Provide accurate estimates for and track data on time spent adding new features and fixing defects
- Ensure technical documentation is created and tested
- Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely utilizes standard office equipment, including computers and phones.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
- 3+ years of information technology experience supporting inbound Customer requests or issue resolution
- High school Diploma
- Experience with ConnectWise Manage software or a similar ticketing system
- Strong working knowledge of desktop and server operating systems (Windows, Linux, Unix, etc.)
- Proficiency with Microsoft operating systems, Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint), and Microsoft desktop applications
- Experience with Active Directory account creation, password resets, group membership changes, distribution groups, and other AD functions
- Experience supporting VPN clients and VPN Administration
- Experience supporting LAN/WAN network infrastructure
- Experience supporting applications running in an RDS or Citrix environment
- Experience with Microsoft 365 Entra, SharePoint, Intune
- Experience with Spam Filter and Phishing Analysis
- Experience with Microsoft Exchange Online and mail flow analysis
- Strong working knowledge of Office 365 user and mail administration
- Proficiency with NTFS file permissions
- Experience with internal and external DNS administration
- Experience with creating, changing, and troubleshooting Group Policies
- Experience with VMWare and/or HyperV
- Excellent listening, questioning, and customer service skills
- Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly, and build on knowledge learned
- Ability to maintain composure, tact, and effectiveness under stressful conditions
- Ability to organize information, efficiently manage time, and balance multiple priorities
- Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience
Preferred
- Bachelor’s degree in information technology, Computer Science, Engineering, or related field
- MS in Computer Science or Information Management
EEO STATEMENT
It is the Company's policy to provide equal employment opportunities for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
OMEGA SYSTEMS JOB DESCRIPTION
Position: Service Desk Engineer L2
Reports To: Service Desk Supervisor
Division: Service Desk
FLSA: Exempt
Office Designation: In Office, Hybrid
Office Location: Mt. Holly, NJ, Elmwood NJ, NYC, Stamford CT or Reading, PA
The Service Desk Engineer L2 provides intermediate technical support to Omega Systems’ customers and employees across offices, remote locations, and customer sites. Acting as a key escalation point from Level 1, this role is responsible for diagnosing and resolving more complex incidents, implementing solutions, and ensuring the stability of customer and internal IT services.
Responsibilities include supporting servers, networks, desktops, printers, and telephony systems, as well as analyzing recurring issues, documenting solutions, and contributing to the Service Desk knowledge base. The SD Engineer II collaborates closely with Account Managers and Customer Success Managers, providing guidance on escalated issues and playing an active role in improving first-line resolution rates and overall service efficiency.
NOTE: On-call rotation is required for this position.
Functional Responsibility and Task Statements
- Provide 2nd Level support through desk-side, remote, and local office support services
- Watch for repeat tickets to find trending issues.
- Work directly with Account Managers and Customer Success Managers on their customers’ escalated issues.
- Create new knowledge base articles to increase the rate of first-line resolution
- Follow documented processes for incident management and request fulfilment
- Provide guidance and direction for escalated service issues
- Demonstrates dedication to customer service and can assess risks quickly
- Analyze and document software requirements
Leadership and People Responsibilities
- Work with other colleagues within Omega Systems teams to deliver an effective Customer support service offering
- Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
- Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of Omega Systems Customer support teams both externally and internally
Technical Responsibility and Task Statements
- Provide timely resolutions to technical support issues while following company standards
- Properly log, prioritize, assign, track, and respond to incidents and requests promptly
- Identify and resolve incidents within agreed SLAs, policies, and procedures
- Develop new support documentation of solutions that are used by Customer support services
- Monitor incident trends and identify recurring incidents for resolution
- Ensure that all relevant incidents are linked to an appropriate problem
- Document and test new solutions for Omega Systems to use and implement in customer environments for problem resolution.
- Perform root cause analysis as needed for problems, working closely with other Omega Systems support teams
- Install and maintain desktop hardware and software, and provide PC hardware troubleshooting/repair
- Use advanced tools/technical knowledge to remediate Customer problems and conduct scheduled installs
- Analyze desktop usage and computer peripherals
- Analyze, troubleshoot, correct, and document defects in existing software systems
- Responsible for installation, testing, troubleshooting, and repair of workstations
- Responsible for installation and configuration of workstation software
- Complete PC installation, maintenance, e-mail administration, and disk capacity monitoring
- Provide accurate estimates for and track data on time spent adding new features and fixing defects
- Ensure technical documentation is created and tested
- Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely utilizes standard office equipment, including computers and phones.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
- 3+ years of information technology experience supporting inbound Customer requests or issue resolution
- High school Diploma
- Experience with ConnectWise Manage software or a similar ticketing system
- Strong working knowledge of desktop and server operating systems (Windows, Linux, Unix, etc.)
- Proficiency with Microsoft operating systems, Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint), and Microsoft desktop applications
- Experience with Active Directory account creation, password resets, group membership changes, distribution groups, and other AD functions
- Experience supporting VPN clients and VPN Administration
- Experience supporting LAN/WAN network infrastructure
- Experience supporting applications running in an RDS or Citrix environment
- Experience with Microsoft 365 Entra, SharePoint, Intune
- Experience with Spam Filter and Phishing Analysis
- Experience with Microsoft Exchange Online and mail flow analysis
- Strong working knowledge of Office 365 user and mail administration
- Proficiency with NTFS file permissions
- Experience with internal and external DNS administration
- Experience with creating, changing, and troubleshooting Group Policies
- Experience with VMWare and/or HyperV
- Excellent listening, questioning, and customer service skills
- Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly, and build on knowledge learned
- Ability to maintain composure, tact, and effectiveness under stressful conditions
- Ability to organize information, efficiently manage time, and balance multiple priorities
- Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience
Preferred
- Bachelor’s degree in information technology, Computer Science, Engineering, or related field
- MS in Computer Science or Information Management
EEO STATEMENT
It is the Company's policy to provide equal employment opportunities for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Job Roles at Omega Systems
Working at Omega Systems
Omega Systems's 6 open roles are across all levels, and about 33% are remote or hybrid. The most active teams are engineering (Non-Software), account management, and administrative & office support. Omega Systems is a technology services and IT support company, with roles spanning field service engineering, service desk support, project management, and business operations. Teams support both on-site client environments and internal administrative functions. Most Omega Systems roles are based in West Lawn, with some in Stamford and Reading.
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Browse jobs by roleOmega Systems Jobs: Frequently Asked Questions
How many jobs is Omega Systems hiring for right now?
Omega Systems is hiring for 6 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in engineering (Non-Software) and account management. Open positions have included service desk technicians, field service engineers, project managers, bookkeepers, and office coordinators. Migrate Mate pulls the latest postings directly so the count reflects what is currently active.
What kinds of roles does Omega Systems hire for?
The most active teams are engineering (Non-Software), account management, and administrative & office support. Omega Systems hires across IT service desk support, field service engineering, project management, and administrative and bookkeeping functions. Most postings are across all levels, covering both technical roles that require hands-on client support and operational roles that keep internal business functions running.
Are Omega Systems jobs remote or in-person?
A mix of remote and on-site. About 33% of Omega Systems's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in West Lawn. Each Omega Systems listing shows its work location so you can filter before applying.
How do I apply to a job at Omega Systems?
Find a role that fits on Migrate Mate, then follow the listing through to Omega Systems's own application process. Omega Systems manages its own hiring directly, so applications go straight to their team. Reviewing the job description carefully before applying ensures your background matches what the role requires.
What do Omega Systems jobs pay?
Listed salaries for Omega Systems roles on Migrate Mate range from about $57,000 to $120,000 per year as of July 16, 2026, with most postings at across all levels. Some roles list hourly contract rates. Exact pay is set by Omega Systems and shown on each listing.
Does Omega Systems hire entry-level?
Most of Omega Systems's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual Omega Systems listings for stated experience requirements.
Where is Omega Systems hiring?
Most Omega Systems roles are based in West Lawn, with some in Stamford and Reading, and about 33% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.