Orange County Transportation Authority Jobs Hiring Now
Orange County Transportation Authority is hiring for 24 open roles on Migrate Mate as of July 16, 2026, concentrated in accounting and business analysis, with listed salaries up to about $206,000. Migrate Mate updates Orange County Transportation Authority's live openings daily. Orange County Transportation Authority is a public transit agency serving Orange County, California, operating bus and rail services across the region.
Find Orange County Transportation Authority JobsOverview
Orange County Transportation Authority hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 24
- Top team
- Accounting
- Seniority
- Mid to senior level
- Work type
- 0% remote or hybrid
- Top location
- Orange
- Salary range
- $87,000–$206,000
Listed salaries for Orange County Transportation Authority roles on Migrate Mate range from about $87,000 to $206,000 per year across 24 open roles, as of July 16, 2026. Some roles list hourly contract rates.
Open Roles at Orange County Transportation Authority
Showing 24 of 24+ Orange County Transportation Authority jobs
Job Description
Customer Relations Specialist – Customer Relations
Under general supervision, investigates customer comments and complaints regarding the OC Bus system, OC ACCESS service, 91 Express Lanes and various other agency services and projects; strategizes resolutions and provides both verbal and written responses to customers. Responds to escalated and difficult customer calls. When assigned to oversee the contracted customer information center, provides training, communicates, and troubleshoots policy and procedural issues, and prepares and reports operational statistics. Compiles and analyzes customer comment statistics for reporting.
This is a non-exempt position in salary grade 160: Min - $31.39, Mid - $37.29, Max - $43.18/hour. The starting salary will be within this range based on qualifications.
This posting will remain open until a candidate is selected.
What You’ll Do
- Respond to customer emails, letters, social media comments, and escalated inquiries
- Investigate and resolve customer concerns while ensuring timely and professional communication
- Monitor customer feedback, identify trends, and recommend service improvements
- Prepare reports and correspondence for management and executive leadership
- Collaborate with internal teams and serve as a liaison with customer service operations
- Ensure accurate public communications and maintain confidential information
What We’re Looking For
- Bachelor's degree or an equivalent combination of education and experience
- Strong communication, customer service, and problem-solving skills
- Knowledge of Orange County demographics and transportation issues is a plus
- Bilingual in Spanish (spoken and written) is highly desirable
- Minimum 3 years of customer service experience
Why you’ll Love it Here
- Make a meaningful impact serving the community
- Collaborative team environment with meaningful cross-agency partnerships
- Stability and growth with a respected public agency
- Help keep Orange County moving—for everyone.
Join a team where innovation, integrity, and strategic thinking are valued.
Apply now to help shape the future of OCTA’s programs.
OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.
Job Description
Customer Relations Specialist – Customer Relations
Under general supervision, investigates customer comments and complaints regarding the OC Bus system, OC ACCESS service, 91 Express Lanes and various other agency services and projects; strategizes resolutions and provides both verbal and written responses to customers. Responds to escalated and difficult customer calls. When assigned to oversee the contracted customer information center, provides training, communicates, and troubleshoots policy and procedural issues, and prepares and reports operational statistics. Compiles and analyzes customer comment statistics for reporting.
This is a non-exempt position in salary grade 160: Min - $31.39, Mid - $37.29, Max - $43.18/hour. The starting salary will be within this range based on qualifications.
This posting will remain open until a candidate is selected.
What You’ll Do
- Respond to customer emails, letters, social media comments, and escalated inquiries
- Investigate and resolve customer concerns while ensuring timely and professional communication
- Monitor customer feedback, identify trends, and recommend service improvements
- Prepare reports and correspondence for management and executive leadership
- Collaborate with internal teams and serve as a liaison with customer service operations
- Ensure accurate public communications and maintain confidential information
What We’re Looking For
- Bachelor's degree or an equivalent combination of education and experience
- Strong communication, customer service, and problem-solving skills
- Knowledge of Orange County demographics and transportation issues is a plus
- Bilingual in Spanish (spoken and written) is highly desirable
- Minimum 3 years of customer service experience
Why you’ll Love it Here
- Make a meaningful impact serving the community
- Collaborative team environment with meaningful cross-agency partnerships
- Stability and growth with a respected public agency
- Help keep Orange County moving—for everyone.
Join a team where innovation, integrity, and strategic thinking are valued.
Apply now to help shape the future of OCTA’s programs.
OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.
Job Roles at Orange County Transportation Authority
Working at Orange County Transportation Authority
Orange County Transportation Authority's 24 open roles are mid to senior level, and about 0% are remote or hybrid. The most active teams are accounting, business analysis, and compliance & legal. Orange County Transportation Authority is a regional public transportation agency that plans and operates bus and commuter rail services for Orange County, California. Roles span operations, maintenance, project controls, finance, human resources, and administrative functions supporting a large transit network. Most Orange County Transportation Authority roles are based in Orange, with some in Santa Ana and Garden Grove.
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Browse jobs by roleOrange County Transportation Authority Jobs: Frequently Asked Questions
How many jobs is Orange County Transportation Authority hiring for right now?
Orange County Transportation Authority is hiring for 24 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in accounting and business analysis. Openings span operations, finance, project controls, maintenance, and administrative support functions across the organization.
What kinds of roles does Orange County Transportation Authority hire for?
The most active teams are accounting, business analysis, and compliance & legal. Orange County Transportation Authority posts roles across transit operations, project accounting, benefits administration, contract management, marketing, desktop support, and skilled trades such as journeyman mechanics. Most postings are mid to senior level, with section manager and senior specialist titles appearing frequently alongside analyst and supervisor positions.
Are Orange County Transportation Authority jobs remote or in-person?
Mostly on-site. About 0% of Orange County Transportation Authority's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Orange. Each Orange County Transportation Authority listing shows its work location so you can filter before applying.
How do I apply to a job at Orange County Transportation Authority?
Find a role that fits your background on Migrate Mate, then follow the listing through to Orange County Transportation Authority's own careers portal to submit your application directly. Orange County Transportation Authority manages its own hiring process, including any assessments, interviews, and onboarding steps required for each position.
What do Orange County Transportation Authority jobs pay?
Listed salaries for Orange County Transportation Authority roles on Migrate Mate range from about $87,000 to $206,000 per year as of July 16, 2026, with most postings at mid to senior level. Some roles list hourly contract rates. Exact pay is set by Orange County Transportation Authority and shown on each listing.
Does Orange County Transportation Authority hire entry-level?
Most of Orange County Transportation Authority's open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual Orange County Transportation Authority listings for stated experience requirements.
Where is Orange County Transportation Authority hiring?
Most Orange County Transportation Authority roles are based in Orange, with some in Santa Ana and Garden Grove, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.