PatientNOW Jobs Hiring Now
PatientNOW is hiring for 11 open roles on Migrate Mate as of July 16, 2026, concentrated in corporate training and clinical support, with listed salaries up to about $220,000. Migrate Mate updates PatientNOW's live openings daily. PatientNOW is a software company serving the aesthetic and elective healthcare market, providing practice management tools for clinics and medical spas.
Find PatientNOW JobsOverview
PatientNOW hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 11
- Top team
- Corporate Training
- Seniority
- Mid to senior level
- Work type
- 73% remote or hybrid
- Top location
- Remote
- Salary range
- $58,000–$220,000
Listed salaries for PatientNOW roles on Migrate Mate range from about $58,000 to $220,000 per year across 11 open roles, as of July 16, 2026. One role lists an hourly contract rate.
Open Roles at PatientNOW
Showing 11 of 11+ PatientNOW jobs
Company Overview: Designed for beauty, built for growth, PatientNow brings clinical-grade EMR with intuitive charting, smart AI automation, advanced photography, marketing, patient engagement, and seamless practice management into one elegant system. Everything works together naturally, helping clients create a smooth, intentional patient experience from consultation to checkout. Supported by a U.S.-based team that understands the pace and artistry of aesthetics, PatientNow provides the technology and partnership to scale with confidence.
Vision: Empowering practices and businesses to improve health and wellness worldwide by helping their clients look and feel their best.
Mission: PatientNow is elevating businesses focused on beauty, wellness and medical aesthetics with innovative, all-in-one software and consulting service solutions. People who partner with us stand out in the industry with strong market differentiation, while streamlining operations for long term success and sustainable growth.
Values:
- Show up – being present and supportive: for each other through collaboration and respect, for our customers with exceptional service, and for the business with dedication to excellence and growth.
- Own the outcome – By understanding the objective, exceeding expectations with pride, confirming resolution, communicating early and often, and continuously learning and improving
- Be Authentic – By sharing thoughts and opinions, keeping promises, showing your true self, and engaging with respect
Position Summary: The Client Success Manager is responsible for managing a high-volume portfolio of PatientNow customers, including single-location medspas, salons, and growing aesthetic practices. This customer segment operates at significant scale, making operational efficiency, digital engagement, and smart automation just as important as building trusted customer relationships.
This individual contributor will own customer retention, product adoption, and expansion within their portfolio while helping build and optimize scalable customer success programs. The ideal candidate enjoys designing efficient processes, leveraging automation and AI tools, and delivering exceptional customer experiences across a large book of business. This position reports to the Director of Client Success and is fully remote.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage a high-volume portfolio of customers, delivering proactive guidance that drives adoption, retention, and customer satisfaction.
- Execute a scalable customer engagement strategy by leveraging automation, digital communication, and personalized outreach throughout the customer lifecycle.
- Build, maintain, and optimize automated playbooks within ChurnZero, including health score triggers, risk alerts, onboarding journeys, and renewal campaigns.
- Utilize AI tools such as ChatGPT, Microsoft Copilot, ProShort, or similar technologies to create personalized customer communications, educational content, and workflow efficiencies.
- Identify customer health trends using ChurnZero data, product usage metrics, and other leading indicators, proactively engaging customers at risk of churn.
- Drive product adoption and identify opportunities for upsell and cross-sell through consultative customer conversations and business reviews.
- Develop and deliver digital-first engagement programs, including webinars, video communications, scalable business reviews, and educational campaigns.
- Partner closely with Sales, Support, Product, and Customer Success leadership to improve customer experiences, refine processes, and share customer insights.
- Maintain accurate customer records and activity within ChurnZero and Salesforce to ensure visibility into customer health, engagement, and business outcomes.
- Stay current on PatientNow products, payment solutions, AI capabilities, and trends within the medical aesthetics industry to provide strategic guidance to customers.
Competencies: To perform the job successfully, an individual should demonstrate the following.
Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals.
Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethics.
Communications - Exhibits good listening and comprehension. Clearly expresses ideas and thoughts in written as well as verbal form. Selects and uses appropriate communication methods.
Continuous Learning - Assesses own strengths and weaknesses. Continuously pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others.
Problem Solving - Develops creative solutions. Gathers and analyzes information skillfully. Identifies and resolves problems in a timely manner. Works well in group problem solving situations.
Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback.
Education/Experience:
- 2+ years of Client Success Management or Account Management experience, preferably managing a high-volume book of business.
- Experience leveraging customer success platforms such as ChurnZero, Gainsight, Totango, or similar solutions.
- Hands-on experience using automation and AI tools to improve customer engagement and operational efficiency.
- Experience with CRM platforms such as Salesforce preferred.
- Strong analytical skills with the ability to interpret health scores, customer usage data, and renewal indicators to prioritize engagement.
- Excellent written and verbal communication skills, with the ability to create compelling digital customer experiences at scale.
- Process-oriented mindset with enthusiasm for building and improving scalable customer success programs.
- Highly organized with exceptional time management skills and the ability to effectively prioritize a large customer portfolio.
- Strong sense of ownership, accountability, and customer advocacy.
- Familiarity with PatientNow or similar practice management, healthcare SaaS, or payment platforms is preferred.
- Experience supporting customers within SaaS, healthcare technology, medical aesthetics, or related industries is preferred.
The pay range for this role is:
70,000 - 90,000 USD per year(Remote (United States))
Company Overview: Designed for beauty, built for growth, PatientNow brings clinical-grade EMR with intuitive charting, smart AI automation, advanced photography, marketing, patient engagement, and seamless practice management into one elegant system. Everything works together naturally, helping clients create a smooth, intentional patient experience from consultation to checkout. Supported by a U.S.-based team that understands the pace and artistry of aesthetics, PatientNow provides the technology and partnership to scale with confidence.
Vision: Empowering practices and businesses to improve health and wellness worldwide by helping their clients look and feel their best.
Mission: PatientNow is elevating businesses focused on beauty, wellness and medical aesthetics with innovative, all-in-one software and consulting service solutions. People who partner with us stand out in the industry with strong market differentiation, while streamlining operations for long term success and sustainable growth.
Values:
- Show up – being present and supportive: for each other through collaboration and respect, for our customers with exceptional service, and for the business with dedication to excellence and growth.
- Own the outcome – By understanding the objective, exceeding expectations with pride, confirming resolution, communicating early and often, and continuously learning and improving
- Be Authentic – By sharing thoughts and opinions, keeping promises, showing your true self, and engaging with respect
Position Summary: The Client Success Manager is responsible for managing a high-volume portfolio of PatientNow customers, including single-location medspas, salons, and growing aesthetic practices. This customer segment operates at significant scale, making operational efficiency, digital engagement, and smart automation just as important as building trusted customer relationships.
This individual contributor will own customer retention, product adoption, and expansion within their portfolio while helping build and optimize scalable customer success programs. The ideal candidate enjoys designing efficient processes, leveraging automation and AI tools, and delivering exceptional customer experiences across a large book of business. This position reports to the Director of Client Success and is fully remote.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage a high-volume portfolio of customers, delivering proactive guidance that drives adoption, retention, and customer satisfaction.
- Execute a scalable customer engagement strategy by leveraging automation, digital communication, and personalized outreach throughout the customer lifecycle.
- Build, maintain, and optimize automated playbooks within ChurnZero, including health score triggers, risk alerts, onboarding journeys, and renewal campaigns.
- Utilize AI tools such as ChatGPT, Microsoft Copilot, ProShort, or similar technologies to create personalized customer communications, educational content, and workflow efficiencies.
- Identify customer health trends using ChurnZero data, product usage metrics, and other leading indicators, proactively engaging customers at risk of churn.
- Drive product adoption and identify opportunities for upsell and cross-sell through consultative customer conversations and business reviews.
- Develop and deliver digital-first engagement programs, including webinars, video communications, scalable business reviews, and educational campaigns.
- Partner closely with Sales, Support, Product, and Customer Success leadership to improve customer experiences, refine processes, and share customer insights.
- Maintain accurate customer records and activity within ChurnZero and Salesforce to ensure visibility into customer health, engagement, and business outcomes.
- Stay current on PatientNow products, payment solutions, AI capabilities, and trends within the medical aesthetics industry to provide strategic guidance to customers.
Competencies: To perform the job successfully, an individual should demonstrate the following.
Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals.
Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethics.
Communications - Exhibits good listening and comprehension. Clearly expresses ideas and thoughts in written as well as verbal form. Selects and uses appropriate communication methods.
Continuous Learning - Assesses own strengths and weaknesses. Continuously pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others.
Problem Solving - Develops creative solutions. Gathers and analyzes information skillfully. Identifies and resolves problems in a timely manner. Works well in group problem solving situations.
Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback.
Education/Experience:
- 2+ years of Client Success Management or Account Management experience, preferably managing a high-volume book of business.
- Experience leveraging customer success platforms such as ChurnZero, Gainsight, Totango, or similar solutions.
- Hands-on experience using automation and AI tools to improve customer engagement and operational efficiency.
- Experience with CRM platforms such as Salesforce preferred.
- Strong analytical skills with the ability to interpret health scores, customer usage data, and renewal indicators to prioritize engagement.
- Excellent written and verbal communication skills, with the ability to create compelling digital customer experiences at scale.
- Process-oriented mindset with enthusiasm for building and improving scalable customer success programs.
- Highly organized with exceptional time management skills and the ability to effectively prioritize a large customer portfolio.
- Strong sense of ownership, accountability, and customer advocacy.
- Familiarity with PatientNow or similar practice management, healthcare SaaS, or payment platforms is preferred.
- Experience supporting customers within SaaS, healthcare technology, medical aesthetics, or related industries is preferred.
The pay range for this role is:
70,000 - 90,000 USD per year(Remote (United States))
Job Roles at PatientNOW
Working at PatientNOW
PatientNOW's 11 open roles are mid to senior level, and about 73% are remote or hybrid. The most active teams are corporate training, clinical support, and construction management. PatientNOW builds practice management and patient engagement software for aesthetic medicine, medical spa, and elective healthcare providers. Roles span product management, software engineering, sales, client success, and technical support, reflecting a company that handles both product development and direct customer relationships. Most PatientNOW roles are based in Remote and Brooklyn.
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Browse jobs by rolePatientNOW Jobs: Frequently Asked Questions
How many jobs is PatientNOW hiring for right now?
PatientNOW is hiring for 11 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in corporate training and clinical support. Open positions include roles in implementation, client success, sales, product management, engineering, and revenue operations, so the openings span both technical and customer-facing functions.
What kinds of roles does PatientNOW hire for?
The most active teams are corporate training, clinical support, and construction management. PatientNOW hires across software engineering, product management, sales, client success, onboarding, and technical support. The mix of roles reflects a software business that builds its own product and manages ongoing customer relationships directly. Most postings are mid to senior level, though individual contributor and specialist roles also appear.
Are PatientNOW jobs remote or in-person?
Mostly remote. About 73% of PatientNOW's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Remote. Each PatientNOW listing shows its work location so you can filter before applying.
How do I apply to a job at PatientNOW?
Find a PatientNOW role on Migrate Mate and follow the listing through to PatientNOW's own application page. PatientNOW manages its hiring directly, so you'll submit your application and hear back through their own process. Migrate Mate keeps PatientNOW's listings current so the roles you see reflect what the company is actively filling.
What do PatientNOW jobs pay?
Listed salaries for PatientNOW roles on Migrate Mate range from about $58,000 to $220,000 per year as of July 16, 2026, with most postings at mid to senior level. One role lists an hourly contract rate. Exact pay is set by PatientNOW and shown on each listing.
Does PatientNOW hire entry-level?
Most of PatientNOW's open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual PatientNOW listings for stated experience requirements.
Where is PatientNOW hiring?
Most PatientNOW roles are based in Remote and Brooklyn, and about 73% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.