pOpshelf Jobs Hiring Now

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Overview: Responsibilities:

• Provides superior customer service leadership to exceed the customer’s expectations

• Models and coaches the team on how to balance tasks with customer service to create and support a customer-centric culture.
• Evaluates and incorporates customer feedback into employee training and coaching to ensure the store is meeting ongoing customer expectations.
• Model product knowledge and selling techniques to enhance the customer experience and provide employee development.
• Facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees.
• In partnership with HR, recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed at all times.
• Responsible for proper training, development, and the performance management of store employees to include identifying gaps, succession planning, and/or counseling up to and including termination.
• Communicate store performance and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
• Ensure that the store is appropriately staffed and effectively opened and closed each day. (Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.)
• Evaluate operating statements to identify financial trends (including sales, profitability, and inventory turn), expense control opportunities, potential shrink, and identify opportunities for improvement in store performance.
• Oversee the inventory ordering process to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf.
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
• Responsible for facilitating store team’s understanding and knowledge of store products so they can engage customers and provide a differentiated, easy, and fun shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
• Complete all paperwork and documentation according to guidelines and deadlines.

Qualifications:

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
• Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.)
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices in compliance with legal and company requirements.
• Ability to effectively communicate information and standards verbally and in writing to staff, suppliers and customers.
• Ability to develop and maintain organization and to attend to detail.
• Ability to solve problems and deal with a variety of situations.
• Ability to interface with staff, suppliers and customers in a respectful and effective manner.
• Strong knowledge of inventory management and merchandising practices.
• Ability to drive own vehicle to the bank to deposit money.

WORK EXPERIENCE and/or EDUCATION:

• High school diploma or equivalent. Post-secondary business school training preferred.
• At least two years of management experience in a retail environment preferred.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and travel to other stores.
• Fast-paced environment; moderate noise level.
• Exposure to strong scents and fragrances
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to wet floor surfaces.
• Occasionally exposed to household and industrial cleaning solutions.
• Required to obtain and maintain relevant liquor license in order to sell and occasionally serve alcoholic drinks to customers.