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Position Summary:

Responsibilities and Duties:

• Evaluate quality systems from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
• Ensure that each plant in the region is in compliance with the agreed upon standard business processes as outlined by the VP Corporate Quality
• Report on, and own, the actions from the daily, weekly and monthly quality KPI’s/COPQ
• Complete Root Cause Corrective Action (8D format) for any identified issues within the region and work with sales, operations and the customer as necessary to present, support and execute.
• For customer quality issues that are in excess of a set level (i.e. $100k) or that bridge multiple business regions, the Regional Quality Leader is to notify the VP Corporate Quality and participate in the RCCA process.
• Set the day-to-day priorities for the plant QA personnel
• Own the preparation for, outcome and activities related to all audits such as ISO9001, SQF and others including customer specific
• Hold a leadership position within the Quality Center of Excellence team to share best practices, leverage learnings and collaborate cross region for continuous improvement
• Collaborates with plant management and senior staff across the plants in the region to ensure we have acceptable quality standards.
• Develops and implements quality standard testing and evaluation across the plants in the region.
• Facilitates communication among plants in the region regarding quality systems.
• Assess test results and make sure they are consistent across all the plants in the region.
• Review quality control documentation such as checklists, logs, and reports for effectiveness, accuracy and relevance. Work to standardize the checklist, logs, and reports across the region.
• Provide monthly reporting from a regional quality standpoint and the focus areas to address quality performance in the region.
• Work with the facilities in the region to create effective and sustainable corrective and preventive actions towards priority quality issues.
• Standardize the Cost of Poor Quality(COPQ) non-conformance guidelines and the reporting of COPQ across the region as well as any additional quality related metrics.

• Ensure that all responsibilities and functions performed are in accordance with company procedures and meet quality standards in place. Facilitate quality programs.
• Owns the compliance program for the region and assume reporting of the Compliance Coordinator.
• Standardize compliance activities across the region.
• Act as a backup for direct reports, when required, for critical activities required to serve the business.
• Other duties may be assigned and are required as part of the position’s essential functions.
• Generates improvement ideas and embraces improvement projects to better the business.

Skills and Qualifications:

• Self-starter, highly motivated, follows directions well and can work with little or no supervision.
• Well-developed emotional quotient, able to relate well to people at all levels inside and outside the organization such as operators, executives, suppliers, customers, etc.
• Four-year college degree, preferably in a Quality related field, Engineering or Chemistry. Computer literate with good organizational skills.
• 3+ years’ experience in manufacturing, preferably in a food manufacturing industry.
• Detail-orientation required for auditing completion of required paperwork and information system’s inputs with a high degree of accuracy.
• Good verbal and written communication skills.