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Under the supervision of a Registered Nurse (RN), performs basic patient care activities and unit support tasks to promote safe, efficient care and patient throughput. Assists with activities of daily living and routine monitoring; maintains a clean, well-stocked environment; supports nursing/physician staff and tech desk operations. Reports to the Director or Manager of Department. FLSA: Non-Exempt.

• Performs basic patient care as delegated and supervised by an RN, including monitoring vital signs, possible blood glucose measurements, and accurate intake/output recording.
• Assists patients with activities of daily living (bathing, grooming, eating, toileting, ambulation).
• Observes and promptly reports abnormal physical, mental, or emotional findings to nursing staff.
• Keeps patient rooms and common areas clean, safe, and appropriately stocked.
• Manages the tech desk; supports nursing/physician staff and department throughput.
• Documents care and activities per unit standards.
• Participates in performance improvement and required education; performs other duties as assigned.

Populations Served: Neonate, Infant, Early Childhood, Late Childhood, Adolescent, Young Adult, Middle Adult, Older Adult.

Protected Health Information Accessed: Demographic, Clinical, Insurance, Financial, Complete Medical Record.

Bloodborne Pathogens Exposure: Occupational exposure may be present for all employees in this role.

Physical Requirements (typical): Frequent standing, walking, reaching, keyboard entry, repetitive hand/arm and foot/leg movements, kneeling, and lifting/moving patients; occasional sitting and squatting; rare running or climbing. Near/far vision and depth perception frequent/constant; color distinction frequent.

Environmental Exposures: Occasional exposure to biohazardous waste, communicable diseases/pathogens, dust, gases/vapors/fumes, hazardous chemicals/medications; latex exposure frequent.

Education: High School diploma preferred.

License: SRNA or EMT preferred.

Certifications: BCLS required; Handle with Care preferred.

Skills: Critical thinking, decisive judgment, ability to work with minimal supervision in a stressful environment; rapid learning and navigation of multiple software systems; effective English communication (read/write/speak); ability to complete the Skills Competency Checklist within 90 days of hire.