RetireeFirst Jobs Hiring Now
RetireeFirst is hiring for 6 open roles on Migrate Mate as of July 16, 2026, concentrated in account management and communications, with listed salaries up to about $95,000. Migrate Mate updates RetireeFirst's live openings daily. RetireeFirst is a benefits administration and eligibility services company focused on serving retiree populations.
Find RetireeFirst JobsOverview
RetireeFirst hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 6
- Top team
- Account Management
- Seniority
- Mid to senior level
- Work type
- 0% remote or hybrid
- Top location
- Mount Laurel
- Salary range
- $40,000–$95,000
Listed salaries for RetireeFirst roles on Migrate Mate range from about $40,000 to $95,000 per year across 6 open roles, as of July 16, 2026.
Open Roles at RetireeFirst
Showing 6 of 6+ RetireeFirst jobs
Summary of Position:
The Client Service Manager is a post-sale, service-focused role responsible for owning client and member service issues through resolution. This position serves as the primary service contact for a small portfolio of assigned clients, managing escalated inquiries, resolving complex service issues, and ensuring a consistently high-quality experience for both clients and participating retirees.
This role is execution-oriented rather than strategic. While some reactive issue management is required, the Client Service Manager is expected to operate with a proactive mindset, identifying root causes and working to prevent recurring issues over time. Success in this role is measured by client and retiree satisfaction, reduction in repeat escalations, and the ability to independently manage service responsibilities and member education events.
Client & Member Issue Ownership
- Serve as the primary post-sale service owner for assigned client groups
- Own client and member service issues end-to-end, from initial escalation through final resolution
- Act as a second-level escalation resource for complex member inquiries related to eligibility, billing, and Medicare plan benefits
- Maintain accountability for outcomes, coordinating with internal teams as needed while remaining the single point of responsibility
- Identify recurring issues, service gaps, and root causes impacting clients or retirees
- Partner with internal teams to address underlying issues and reduce future escalations
- Balance reactive issue resolution with a forward-looking focus on service improvement and prevention
- Develop, approve, and deliver clear, accurate client and member communications
- Execute service recovery gestures in alignment with company guidelines
- Exercise sound judgment in managing sensitive or escalated situations, escalating financial decisions to VP-level leadership when required
- Independently plan, coordinate, and lead member education and benefit training events
- Prepare and distribute member communications that support understanding of Medicare benefits and plan features
- Serve as a knowledgeable, confident point of contact during client and retiree interactions
- Manage a small portfolio of assigned clients, with complexity aligned to experience and tenure
- Oversee age-ins and disenrollments for assigned groups
- Provide guidance and support to internal service teams regarding group-specific rules and escalations
- Maintain accurate documentation of service issues, resolutions, and client interactions
- Participate in special projects and other duties as assigned
- Travel up to 10% as needed for client or member events
- High client and retiree satisfaction, as reflected in NPS and feedback
- Effective resolution of escalated issues with minimal recurrence
- Demonstrated proactive identification and prevention of service issues
- Ability to independently manage client service responsibilities and member education events
- Strong follow-through and reliability in complex or high-pressure situations
- High School diploma or equivalent
- AZ Health license required
- 4+ years of experience in customer service, client service, benefits administration, operations, or account support
- Experience in a healthcare, Medicare, or call-center-based environment
- Strong written and verbal communication skills
- Proficiency in Microsoft Word, Excel, and related applications
- Demonstrated ability to manage escalated situations with professionalism and sound judgment
- Experience working with databases and file transfers
- Bachelor’s degree
- Experience with fully insured or self-funded Medicare plans
- Familiarity with Salesforce or similar CRM systems
- Proactive and anticipatory rather than purely reactive
- Relentless follow-through until issues are fully resolved
- Calm, clear, and confident under pressure
- Focused on prevention and long-term service quality, not just short-term fixes
Competitive salary
Comprehensive benefits package
401k contribution
Generous vacation time
Opportunity to grow
Fastest 50 Growing Companies in NJ
Must be excluded from OIG/SAM
All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics, or disability unrelated to job performance.
Summary of Position:
The Client Service Manager is a post-sale, service-focused role responsible for owning client and member service issues through resolution. This position serves as the primary service contact for a small portfolio of assigned clients, managing escalated inquiries, resolving complex service issues, and ensuring a consistently high-quality experience for both clients and participating retirees.
This role is execution-oriented rather than strategic. While some reactive issue management is required, the Client Service Manager is expected to operate with a proactive mindset, identifying root causes and working to prevent recurring issues over time. Success in this role is measured by client and retiree satisfaction, reduction in repeat escalations, and the ability to independently manage service responsibilities and member education events.
Client & Member Issue Ownership
- Serve as the primary post-sale service owner for assigned client groups
- Own client and member service issues end-to-end, from initial escalation through final resolution
- Act as a second-level escalation resource for complex member inquiries related to eligibility, billing, and Medicare plan benefits
- Maintain accountability for outcomes, coordinating with internal teams as needed while remaining the single point of responsibility
- Identify recurring issues, service gaps, and root causes impacting clients or retirees
- Partner with internal teams to address underlying issues and reduce future escalations
- Balance reactive issue resolution with a forward-looking focus on service improvement and prevention
- Develop, approve, and deliver clear, accurate client and member communications
- Execute service recovery gestures in alignment with company guidelines
- Exercise sound judgment in managing sensitive or escalated situations, escalating financial decisions to VP-level leadership when required
- Independently plan, coordinate, and lead member education and benefit training events
- Prepare and distribute member communications that support understanding of Medicare benefits and plan features
- Serve as a knowledgeable, confident point of contact during client and retiree interactions
- Manage a small portfolio of assigned clients, with complexity aligned to experience and tenure
- Oversee age-ins and disenrollments for assigned groups
- Provide guidance and support to internal service teams regarding group-specific rules and escalations
- Maintain accurate documentation of service issues, resolutions, and client interactions
- Participate in special projects and other duties as assigned
- Travel up to 10% as needed for client or member events
- High client and retiree satisfaction, as reflected in NPS and feedback
- Effective resolution of escalated issues with minimal recurrence
- Demonstrated proactive identification and prevention of service issues
- Ability to independently manage client service responsibilities and member education events
- Strong follow-through and reliability in complex or high-pressure situations
- High School diploma or equivalent
- AZ Health license required
- 4+ years of experience in customer service, client service, benefits administration, operations, or account support
- Experience in a healthcare, Medicare, or call-center-based environment
- Strong written and verbal communication skills
- Proficiency in Microsoft Word, Excel, and related applications
- Demonstrated ability to manage escalated situations with professionalism and sound judgment
- Experience working with databases and file transfers
- Bachelor’s degree
- Experience with fully insured or self-funded Medicare plans
- Familiarity with Salesforce or similar CRM systems
- Proactive and anticipatory rather than purely reactive
- Relentless follow-through until issues are fully resolved
- Calm, clear, and confident under pressure
- Focused on prevention and long-term service quality, not just short-term fixes
Competitive salary
Comprehensive benefits package
401k contribution
Generous vacation time
Opportunity to grow
Fastest 50 Growing Companies in NJ
Must be excluded from OIG/SAM
All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics, or disability unrelated to job performance.
Job Roles at RetireeFirst
Working at RetireeFirst
RetireeFirst's 6 open roles are mid to senior level, and about 0% are remote or hybrid. The most active teams are account management, communications, and customer service. RetireeFirst provides benefits administration, eligibility management, and client services for organizations serving retiree populations. The work spans client-facing relationship management, data operations, and administrative support. Most RetireeFirst roles are based in Mount Laurel and Scottsdale.
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Browse jobs by roleRetireeFirst Jobs: Frequently Asked Questions
How many jobs is RetireeFirst hiring for right now?
RetireeFirst is hiring for 6 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in account management and communications. Roles range from client service management to data and eligibility operations, covering both the East and West regions.
What kinds of roles does RetireeFirst hire for?
The most active teams are account management, communications, and customer service. RetireeFirst hires across client service management, client service associate, eligibility data, discrepancy resolution, and executive and operations support functions. Roles span both East and West regional books of business, and most postings are mid to senior level.
Are RetireeFirst jobs remote or in-person?
Mostly on-site. About 0% of RetireeFirst's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Mount Laurel. Each RetireeFirst listing shows its work location so you can filter before applying.
How do I apply to a job at RetireeFirst?
Find a RetireeFirst role on Migrate Mate, then follow the listing through to RetireeFirst's own careers page to submit your application directly. RetireeFirst manages its own hiring process, including interviews and offers, independent of Migrate Mate.
What do RetireeFirst jobs pay?
Listed salaries for RetireeFirst roles on Migrate Mate range from about $40,000 to $95,000 per year as of July 16, 2026, with most postings at mid to senior level. Exact pay is set by RetireeFirst and shown on each listing.
Does RetireeFirst hire entry-level?
Most of RetireeFirst's open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual RetireeFirst listings for stated experience requirements.
Where is RetireeFirst hiring?
Most RetireeFirst roles are based in Mount Laurel and Scottsdale, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.