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Summary/Objectives

The Account Executive – Tier 1 (AE I) is responsible for driving revenue growth through daily prospecting within an assigned territory, maintaining and expanding an existing customer base, and consistently meeting or exceeding monthly sales quotas with acceptable profitability. This role focuses on identifying customer business challenges, delivering consultative solutions, and managing opportunities through the full sales cycle while demonstrating strong product and solution knowledge.

The Account Executive – Tier 1 (AE I) role is an entry-level outside sales position within RJ Young’s sales organization and serves as the foundation for long-term career advancement.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prospect daily within assigned territory to generate new sales opportunities
• Maintain, upgrade, and expand existing customer relationships
• Plan and manage daily activities, territory strategy, and database accuracy
• Demonstrate equipment and continuously improve demo and presentation skills
• Conduct needs assessments, qualifications, proposals, and QBRs
• Present and close sales opportunities
• Manage customer conflicts and objections professionally
• Complete required paperwork, reporting, and forecasting
• Participate in ongoing training and professional development

The Account Executive – Tier 1 will be required to have working knowledge and skills in the following solution areas:

• Copier / Multifunctional Printers
• Managed Print Services
• Wide Format
• High Volume
• Software

Sales Performance

• Close enough business weekly to stay on pace for quota (typically 1–2 deals per week)
• Meet or exceed monthly sales objectives as set by Sales Management

Professional Growth & Development

• Attend weekly sales meetings
• Complete required vendor training and certifications
• Conduct equipment walkthroughs, needs assessments, and site surveys
• Dress professionally and appropriately
• Communicate timely, professionally, and collaboratively with all departments

Supervisory Responsibility

None

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This position requires frequent communication, standing, walking, and occasional lifting associated with customer meetings and equipment demonstrations.

Position Type/Expected Hours of Work

Full-time, Monday – Friday, 8:00 a.m. – 5:00 p.m.

Travel

Minimum travel required within assigned territory.

Required Education and Experience

High school diploma required.

Preferred Education and Experience

• Prior sales or customer-facing experience preferred
• Associate’s or Bachelor’s degree in Business or related field preferred

AAP/EEO Statement

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education

Required

• High School or better in N/A

Skills

Required

• Accountability
• Active Listening
• Business Development
• Communication
• Conflict Resolution
• Negotiation

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.