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Carrier Sales Manager: Vehicle

RPM is an international non-asset-based logistics and supply chain solutions company. Our focus is to provide customizable solutions tailored to support today’s complex supply chains. As one of the fastest-growing logistics companies in North America, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the ever-changing needs of its customers. RPM proudly services some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™

Your Role

The Carrier Sales Manager role is integral to our continued success and mission to remove the complexity from logistics. You need to be a team player, dedicated to your role, passionate about our industry, and disciplined to do what it takes to get the job done. If you are energized by overcoming challenges from both clients and carriers and by building lasting relationships, then accelerate your career with our rapidly growing company. We empower our employees to take charge and step up to any challenge.

The Carrier Sales Manager is responsible for supporting the Carrier Sales Director and Carrier Sales floor ensuring KPI reports are sent, inventory is consolidated, and priority loads are visible.

Day-to-Day Responsibilities

• KPI reports are sent at the beginning and end of each day ensuring reps are starting and ending their day with clean metrics. Currently around 10-15 per region, pivoting throughout the day as needed.
• Provide proper visibility and strategy to loads that are at or exceeding SLA.
• Proactively setting up game plans around business we have contracts with, or Spot buy opportunities we know are coming.
• Ensuring the open board is properly consolidated for the most efficient routes and loads.
• Collaboration with the Customer Ops Team on hot shipments making these visible and communicated to the team.
• Approval of loads that exceed max pays.
• Metrics and performance reviews with carrier sales reps
• Development of carriers and usage of profiles
• EOD reports with daily goals and follow up with performance.
• Providing goals around carrier reps performance monthly, and quarterly
• Manage and set goals for weekend performance.
• Quarterly sessions around, how to sell, seasonal rates, carrier quality, max pays, TIH, network visibility, empty miles, equipment type, subhaulers, network synergies, backhauls, load factors, Etc.
• Ability to write and present a PIP plan for anyone underperforming.
• Quarterly 1 on 1 meetings with performance reviews
• Develop strategies with Central Dispatch, eliminating the need to post all our business.
• Breakdown current processes and help improve as we continue to grow
• Create and manage a Driver level detail, carrier suspension notes and Carrier DNU list with notes.
• Grow the usage and number of carriers using Marketplace
• Manage all the tools within BI and train all reps to be fluent as well.
• Hold the reps accountable with the carrier ops reps fulfilling their daily responsibilities with no outstanding issues by EOD.
• Manage the team reps PTO, Concerns, Misc items.
• Growing Profile development and Reporting
• Learn to accept loads in marketplace

Preferred Qualifications

• Bachelor’s Degree
• 1+ Years Industry Experience
• 1+ Years Operation Experience
• Analytical, Problem Solving, and Organizational Abilities

Compensation and Benefits

• Competitive Base Salary
• BCBS (medical), Delta Dental & VSP (vision)
• Life insurance, short & long-term disability – paid by RPM
• Maternity & Paternity Leave
• 401(k) with generous employer match
• Unlimited PTO

Come as You Are
RPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time.

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