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We are growing! Come and join our Inside Sales Team!

The mission of the Sales Development Representative is to grow the business through acquisition of new dealer and manufacturer accounts with a heavy focus in the HVAC industry. This person will be responsible for identifying and signing dealer and manufacturer prospects to the RTO National program. This position will also be responsible for gaining market level and competitive knowledge to help the company evolve and grow with needs and market changes.

Performance Expectations and Responsibilities

• Meet or exceed established account acquisition, enrollment, and sales activity goals.
• Conduct a minimum of 80 outbound calls or achieve at least two hours of talk time each day.
• Identify, qualify, and develop prospective dealer and manufacturer opportunities through proactive outreach and consistent follow-up.
• Use a consultative sales approach to understand prospects' business needs and clearly communicate the value of RTO National's programs and services.
• Guide prospective accounts through the enrollment process, ensuring required information and documentation are completed accurately.
• Maintain current knowledge of RTO National's products, programs, service offerings, requirements, policies, and procedures.
• Communicate program requirements, guidelines, and expectations clearly and professionally.
• Re-engage assigned existing or inactive dealers to identify opportunities for increased participation and growth.
• Identify high-value, multi-location, or large-scale acquisition opportunities and develop a strategic approach for pursuing them.
• Maintain accurate and timely CRM records of prospecting activities, communications, opportunities, and follow-up actions.
• Use CRM data and sales activity insights to manage the pipeline, prioritize opportunities, and inform sales decisions.
• Gather and communicate relevant market, industry, and competitive insights to support business growth and program development.
• Apply sound judgment when determining appropriate next steps within established policies and guidelines.
• Coordinate a clear and professional handoff of newly enrolled accounts to the Relationship Management Team for continued relationship management and support.

Skills and Abilities

To be successful in this role, you should demonstrate:

• Strong knowledge of sales processes, lead generation, customer acquisition, and pipeline management
• Ability to execute sales and growth initiatives effectively
• Strong consultative selling, relationship-building, and negotiation skills
• Ability to communicate business requirements, program details, and value propositions clearly
• Strong organizational, prioritization, and follow-up skills
• Sound judgment and the ability to work within established guidelines
• Ability to identify and strategically pursue high-value business opportunities
• Adaptability and effectiveness in a fast-paced, evolving business environment

Required Qualifications

• Two or more years of experience in sales, business development, dealer development, account acquisition, or a related customer-facing role
• Demonstrated experience with outbound prospecting, lead generation, and pipeline development
• Experience working toward defined sales goals, activity expectations, or key performance indicators
• Experience using a CRM to manage opportunities, document activities, and maintain accurate prospect information
• Strong verbal and written communication skills
• High school diploma or equivalent

Preferred Qualifications

• Experience in business-to-business sales, dealer development, financial services, consumer finance, HVAC, or a related industry
• Experience selling to business owners or other organizational decision-makers
• Familiarity with reviewing business documentation, contracts, or program agreements
• Experience identifying and pursuing high-value or multi-location business opportunities
• Associate's or bachelor's degree in business, marketing, communications, or a related field

What We Offer

• Base salary with monthly performance-based bonus opportunities
• Comprehensive, hands-on sales training
• Paid time off, company-paid holidays, and one floating holiday
• Medical, dental, and vision insurance
• Short- and long-term disability coverage
• Employer-paid life insurance
• Health Savings Account eligibility
• Employee Assistance Program
• 401(k) retirement plan with Safe Harbor employer matching

Who is RTO National?

Please visit our website for additional information! https://www.rtonational.com/careers