Salt Lake Community College Jobs Hiring Now

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

Provide exceptional customer service support for the SLCC Facilities Services Division. Assist the Manager and customer service staff in routine tasks and special projects. This position requires excellent customer service and interpersonal skills and use of discretional and independent judgment while handling work of a highly confidential and sensitive nature. This position requires a consistent schedule Monday through Friday that is campus based.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

• Understand and follow division, school and college policies and procedures.
• Exceptional customer relation skills and professional telephone and email etiquette.
• Knowledge of standard office practices and procedures.
• Proper business English, including spelling, punctuation and grammar for reading, writing, and speaking skills.
• Ability to multi-task and maintain multiple conversations verbally and digital messaging.
• Basic computer literacy, including word processing, data management (CMMS) and internal navigation Microsoft Office Suite, including Word and Excel. Basic knowledge of, e.g. (Banner, email, MYSLCC and SLCC website) to trouble -shoot issues.
• Ability to communicate effectively with a broad range of diverse people. Assist with department communications and staff development.
• Must be self-motivated and work well with groups.
• Able to perform duties with minimal supervision.
• Assist with maintaining computerized maintenance management system (CMMS) including entering work orders and responding to inquiries from the college community via telephone, in person or email.
• Assist in collecting and reviewing relevant information, act as a liaison between SLCC Facilities Services and, SLCC staff, and faculty.
• Develop, organize, and coordinate systems and projects effectively.
• Work well with students, faculty, staff, and the community.
• Ability to prioritize required workload effectively in a busy, changing environment.
• Communicate division and college policies and procedures effectively and diplomatically.
• Must be self-motivated and work well with groups.
• Provide backup to the Motor Pool Department which may include scheduling, reserving, and dispatching motor pool vehicles to staff/faculty/students to use on college business.
• This person will also oversee the EMS scheduling notifications and review any needs that may be needed from the Facilities department.
• Assist in event preparation as needed for Facilities Services including working with Utilities staff to serve the SLCC population.
• Provide consistent and complete feedback to key individuals.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
• Duties as assigned.

Minimum qualifications

High School Diploma or equivalent.
Two (2) years of customer service experience.
Strong organizational skills and ability to prioritize tasks.
Ability to maintain professionalism in a fast-paced, dynamic environment.
Basic computer literacy with experience in Microsoft Office Suite.
Excellent written and verbal communication skills.

SLCC Information

Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.