SCAN Health Plan Jobs Hiring Now

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

Act as liaison among stakeholders in order to elicit, analyze, define and document requirements for solving business challenges using technology. Collaborate with technical teams and architects to produce functional and technical requirements and specifications.

You Will

• Effectively work with business stakeholders to capture functional and technical requirements with the understanding of the IT landscape in order to produce software requirement specifications and integration transformation and translation mappings in a variety of formats, including but not limited to: Business Process and/or Data Flow Models, Business Requirements Documents (BRDs), Requirements traceability matrix and User Stories with Acceptance Criteria, as required Follows Software and Services department guidelines, protocols, tools, and processes
• Contributes and/or creates accurate and complete test plan working closely with business and dev leads As needed, conducts testing according to the test plan Provides deep level of validation for deliverables of technical products or initiatives from development team
• Develops system(s) training documentation and user guides as needed
• In conjunction with Technical leads, support implementation of the project lifecycle process by following SDLC to ensure efficient and effective platforms for our business Explain gaps and technical concepts for non-technical audiences
• Maintains positive relationships with business, IT and Vendor by proactively setting expectations, coordinating information exchange and regularly keeping them informed of progress and risks
• Applies significant knowledge of industry trends and developments to improve service to our customers
• Facilitates meetings effectively, including executive level report outs and staff level brainstorming sessions
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN’s Vision and Goals.
• Other duties as assigned.

Your Qualifications

• Associate's Degree or equivalent experience
• 0-3 years of related experience
• Performs work under direct supervision
• Handles basic issues and problems and refers more complex issues to higher-level staff
• Possesses working knowledge of subject matter.
• Technical expertise - Advanced analytical skills
• Problem Solving - Basic problem solving skills
• Communication - Good communication and interpersonal skills
• Problem management
• Oral and written communication skills
• Ability to build collaborative relationships
• Analytical thinking skills.

What's in it for you?

• Base salary range: $92,400 to $133,671 annually

• An annual employee bonus program

• Robust Wellness Program

• Generous paid-time-off (PTO)

• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days

• Excellent 401(k) Retirement Saving Plan with employer match

• Robust employee recognition program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)