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Accounts Receivable (AR) Credit Analyst

Corporate

Shimano North America Holding, Inc. is a global company offering the world's sporting community top labels and brands, including Shimano, G. Loomis, Power Pro, and Lazer Sports.

We are seeking an AR Credit Analyst to join our Irvine, CA team! At Shimano, we welcome your talent, innovation, and enthusiasm.

We offer an exceptional array of employee benefits and incentives and are proud to support our employees' health and happiness. We offer paid time off, medical, dental, vision, employer-matching 401k, wellness incentives, a fully equipped on-site gym, rideshare, and much more.

Job Summary:

AR/Credit Analyst contributes to the effective and efficient operations of Shimano’s North American AR/Credit Department through on-time cash collections, cash posting, and deduction management.

Job Level:

Experienced

Essential Duties/Responsibilities:

AR/Credit Collections:

• Focus on achieving and exceeding monthly collection KPI goals of 90% current and no more than 4% >30 days delinquent in addition to A level Scorecard results.
• All cash must be posted correctly on the day received. Cash posting must be reconciled daily.
• Achieve monthly > 30-day delinquent total percent below the previous year’s percent.
• Must know the breakout of total dollars > 30 on payment plans vs. total dollars in deductions.
• Must have a command of all chargebacks w/ in their portfolio by CB type and status of resolution.
• Drive for acceptance and implementation of a customer-focused, sales-oriented approach in all customer interactions.
• Implement the practice of consistent, quality information flow to sales and the development of solid rep relationships.

Deduction Management / Chargeback Resolution:

• Provide expertise in portfolio’s accounts, "Program deals," and deduction patterns.
• All customer deductions are to be identified as valid or invalid within 30 days of deductions. If valid, the deduction is expected to be cleared with a credit within 30 days. If invalid, deduction is expected to be disputed within 30 days.
• Concise payback status updates are required monthly to Corp Credit Manager and Sales.
• Must have one central storage location for all "hard copy" (and a second soft cop location) Shimano Contractual agreements for Coop, Warranty, and Over & Above money for accounts within portfolio
• Responsible for maintaining the chargeback report and processing all quarterly earnings for coop and warranty. Quarterly credits must be issued by the 8th business day.
• Look for methods to reduce "Non-Program" deductions such as pricing, shortages, and vendor violations.

Reporting:

• Accountable for all ME portfolio reporting of KPIs and Scorecard objectives.
• Proactive reporting to sales providing advanced collections information that may have a +/- effect on accounts withheld orders and problem accounts.
• Process all quarterly Coop, Warranty, Credit Balances, and Chargeback reports.
• Regularly meet with Sales Management & Reps to discuss important open issues and prevent future unnecessary deductions or collection delays.
• Attend Riemer meetings as requested.
• Time management is crucial. Deadlines and Commitments must be routinely achieved.
• Flexible and adapt processes & deadlines to be in line with the business needs.
• Ready and eager to lend a hand and help customers and peers with whatever challenges they face without losing sight of one’s projects & deadlines.

Job Qualifications:

• Strong proficiency in Microsoft applications, i.e., Excel, Word, and PowerPoint
• Knowledge of AS400.
• Financial statement analysis, credit evaluations, and collection skills
• Excellent verbal, written, analytical skills, and follow-through skills required.
• Must have deduction management experience.
• Well-organized, observant, self-starter, managing various projects simultaneously with little oversight.
• Ready and eager to lend a hand and help customers and peers with challenges they face without losing sight of projects & deadlines.

Education/Experience:

BA, BS preferred, but 10+ years experience in credit and collections acceptable.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Shimano North America reserves the right to modify and change responsibilities and duties herein without notice.

Shimano North America is an equal opportunity employer and will not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status or any classification protected by federal, state, or local law.