SoundThinking Jobs Hiring Now
SoundThinking is hiring for 7 open roles on Migrate Mate as of July 16, 2026, concentrated in business operations and business analysis. Migrate Mate updates SoundThinking's live openings daily. SoundThinking develops public safety technology, including gunshot detection and law enforcement intelligence platforms used by police departments across the country.
Find SoundThinking JobsOverview
SoundThinking hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 7
- Top team
- Business Operations
- Seniority
- Manager level or above
- Work type
- 43% remote or hybrid
- Top location
- Indianapolis
Open Roles at SoundThinking
Showing 7 of 7+ SoundThinking jobs
Position Summary: SoundThinking is looking for a passionate, experienced professional familiar with the unique skills of managing facility security operations including those in the healthcare and hospitality industries to serve as a trusted advisor/consultant in driving value for our customers. The ideal candidate will have a high level of interpersonal communication skills and the ability to embrace cutting-edge technology that the SafePointe solution offers.
Essential Responsibilities/Duties:
- Leverage expertise and experience in facility security to advise clients on multi-layered security strategies with the inclusion of SafePointe.
- Brief client leadership on outcomes and benefits resulting from the SafePointe system for the purpose of validating business case value to support contracting.
- Cultivate and maintain strong relationships with assigned SoundThinking accounts. This requires building relationships with multiple customer stakeholders from the head of security to the frontline security officers.
- Educate and influence customers to adopt best practices for the integrated use of SafePointe with the overall safety strategy and standard operating procedures.
- Partner with customers to develop outcome measures for the use of SafePointe system.
- Support sales team when requested in sales engagements by sharing prior facility security and safety experience and in addressing strategies and best practices.
- Serve as an internal customer advocate representing the client’s needs and identifying potential product and service opportunities.
- Monitor and analyze lane performance statistics and lead Annual Account Reviews and Quarterly Business Reviews as needed.
- Collaborate with the internal Customer Support department to efficiently resolve customer issues
Minimum Qualifications:
- BA degree or higher in related field required.
- Extensive hospital facility security and safety experience required.
- Experience successfully collaborating with and influencing cross-functional stakeholders, and executives.
- Ability to build relationships at multiple levels, from frontline users to executive stakeholders, with strong empathy for customer challenges and goals.
- Must be team oriented, resourceful, with critical thinking, troubleshooting and problem-solving skills.
- Data-driven and results-oriented, with a focus on process improvement and efficiency.
- Excellent verbal, written communication and presentation skills.
- Proven technical/tools skills (Outlook, Excel, PowerPoint)
- Must be team oriented, resourceful, with critical thinking, troubleshooting and problem-solving skills.
- Prior experience with AI, or readiness to learn and utilize AI tools for job-related tasks.
- Available for extensive travel – approximately up to 50% of the time
Compensation: At SoundThinking, we are committed to equitable compensation practices and consider a variety of factors, including skills, experience, and work location.
Note: The Company reserves exclusive right in its sole discretion to modify, adjust, delete, add or otherwise change the above at any time.
SoundThinking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SoundThinking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SoundThinking maintains a drug-free workplace policy.
SoundThinking expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SoundThinking’s employees to perform their job duties may result in discipline up to and including discharge.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact SoundThinking at careers@soundthinking.com for assistance.
Position Summary: SoundThinking is looking for a passionate, experienced professional familiar with the unique skills of managing facility security operations including those in the healthcare and hospitality industries to serve as a trusted advisor/consultant in driving value for our customers. The ideal candidate will have a high level of interpersonal communication skills and the ability to embrace cutting-edge technology that the SafePointe solution offers.
Essential Responsibilities/Duties:
- Leverage expertise and experience in facility security to advise clients on multi-layered security strategies with the inclusion of SafePointe.
- Brief client leadership on outcomes and benefits resulting from the SafePointe system for the purpose of validating business case value to support contracting.
- Cultivate and maintain strong relationships with assigned SoundThinking accounts. This requires building relationships with multiple customer stakeholders from the head of security to the frontline security officers.
- Educate and influence customers to adopt best practices for the integrated use of SafePointe with the overall safety strategy and standard operating procedures.
- Partner with customers to develop outcome measures for the use of SafePointe system.
- Support sales team when requested in sales engagements by sharing prior facility security and safety experience and in addressing strategies and best practices.
- Serve as an internal customer advocate representing the client’s needs and identifying potential product and service opportunities.
- Monitor and analyze lane performance statistics and lead Annual Account Reviews and Quarterly Business Reviews as needed.
- Collaborate with the internal Customer Support department to efficiently resolve customer issues
Minimum Qualifications:
- BA degree or higher in related field required.
- Extensive hospital facility security and safety experience required.
- Experience successfully collaborating with and influencing cross-functional stakeholders, and executives.
- Ability to build relationships at multiple levels, from frontline users to executive stakeholders, with strong empathy for customer challenges and goals.
- Must be team oriented, resourceful, with critical thinking, troubleshooting and problem-solving skills.
- Data-driven and results-oriented, with a focus on process improvement and efficiency.
- Excellent verbal, written communication and presentation skills.
- Proven technical/tools skills (Outlook, Excel, PowerPoint)
- Must be team oriented, resourceful, with critical thinking, troubleshooting and problem-solving skills.
- Prior experience with AI, or readiness to learn and utilize AI tools for job-related tasks.
- Available for extensive travel – approximately up to 50% of the time
Compensation: At SoundThinking, we are committed to equitable compensation practices and consider a variety of factors, including skills, experience, and work location.
Note: The Company reserves exclusive right in its sole discretion to modify, adjust, delete, add or otherwise change the above at any time.
SoundThinking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SoundThinking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SoundThinking maintains a drug-free workplace policy.
SoundThinking expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SoundThinking’s employees to perform their job duties may result in discipline up to and including discharge.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact SoundThinking at careers@soundthinking.com for assistance.
Job Roles at SoundThinking
Working at SoundThinking
SoundThinking's 7 open roles are manager level or above, and about 43% are remote or hybrid. The most active teams are business operations, business analysis, and customer support. SoundThinking is a public safety technology company that builds sensor-based gunshot detection systems and software platforms for law enforcement agencies. Its products support field operations, case management, and community safety programs. Most SoundThinking roles are based in Indianapolis, with some in Pittsburgh and Tampa.
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Browse jobs by roleSoundThinking Jobs: Frequently Asked Questions
How many jobs is SoundThinking hiring for right now?
SoundThinking is hiring for 7 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business operations and business analysis. Roles span customer success, technical support, and field installation, reflecting SoundThinking's focus on deploying and supporting its public safety technology products for municipal and law enforcement clients.
What kinds of roles does SoundThinking hire for?
The most active teams are business operations, business analysis, and customer support. SoundThinking's open positions include customer-facing roles such as Customer Success Director, technical positions like Support Engineer, and hands-on field roles including installation technician. Most postings are manager level or above, reflecting the experience needed to work directly with government and law enforcement customers.
Are SoundThinking jobs remote or in-person?
A mix of remote and on-site. About 43% of SoundThinking's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Indianapolis. Each SoundThinking listing shows its work location so you can filter before applying.
How do I apply to a job at SoundThinking?
Find a SoundThinking role on Migrate Mate, then follow the listing through to SoundThinking's own application process. SoundThinking manages its own hiring, so you complete and submit your application directly on its careers site. Migrate Mate keeps SoundThinking's listings current so you can track new openings as they are posted.
Does SoundThinking hire entry-level?
Most of SoundThinking's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual SoundThinking listings for stated experience requirements.
Where is SoundThinking hiring?
Most SoundThinking roles are based in Indianapolis, with some in Pittsburgh and Tampa, and about 43% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.