Surf Internet Jobs Hiring Now
Surf Internet is hiring for 11 open roles on Migrate Mate as of July 16, 2026, concentrated in business strategy and communications, with listed salaries up to about $100,000. Migrate Mate updates Surf Internet's live openings daily. Surf Internet is a regional fixed wireless and fiber-optic internet service provider serving residential and business customers across the Midwest and Great Lakes region.
Find Surf Internet JobsOverview
Surf Internet hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 11
- Top team
- Business Strategy
- Seniority
- Across all levels
- Work type
- 0% remote or hybrid
- Top location
- La Porte
- Salary range
- $60,000–$100,000
Listed salaries for Surf Internet roles on Migrate Mate range from about $60,000 to $100,000 per year across 11 open roles, as of July 16, 2026. Some roles list hourly contract rates.
Open Roles at Surf Internet
Showing 11 of 11+ Surf Internet jobs
Overview
The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction.
This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois.
Reports To: Service Delivery Technician Supervisor
Department: Field Operations
Job Status: Non-Exempt
Location: Ottawa, IL
Responsibilities:
Technical Installation & Support
- Perform FTTH fiber installations and some service repair calls at residential locations.
- Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord.
- Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements).
- Troubleshoot basic fiber drop issues and connectivity problems.
- Understand and apply basic electronics, connectivity principles, and diagnostic procedures.
Field Operations & Safety
- Ability to competently climb ladders on poles and other network elements.
- Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance.
- Maintain company truck, tools, and personal safety gear per operational and safety guidelines.
- Work outdoors in various weather conditions, including rain, snow, heat, and ice.
- Operate a company vehicle safely between job sites and in accordance with company policy.
Customer Interaction & Communication
- Interact professionally and courteously with customers during all service calls.
- Explain service details, billing, and equipment features; answer related questions.
- Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.
- De-escalate and resolve repeat customer concerns and service complaints.
- Promote Surf Internet products and services to generate upgrades or additional accounts.
Operational Support
- Monitor job schedules, receive updates, and communicate using CRM and field service software.
- Prepare daily work assignments by requisitioning equipment and loading the service vehicle.
- Provide accurate, timely updates and documentation of service tickets and job statuses.
- Participate in regular team meetings, training sessions, and cross-department communications. Adhere to all Surf Broadband Solutions procedures, safety regulations, and performance expectations.
Qualifications
- High school diploma or equivalent
- Valid driver’s license with an acceptable driving record.
- Ability to lift and maneuver objects 75+ lbs. regularly.
- Willingness to travel up to 100% of the time across the service region.
- Comfortable working at elevated heights and in adverse weather conditions.
- Strong self-management, problem-solving, and customer service skills.
- Experience with CRM software, Google Docs, and basic computer tools.
- Must be able to work flexible schedules, including weekends and on-call rotations.
- Regular, consistent, and punctual attendance is essential.
Overview
The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction.
This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois.
Reports To: Service Delivery Technician Supervisor
Department: Field Operations
Job Status: Non-Exempt
Location: Ottawa, IL
Responsibilities:
Technical Installation & Support
- Perform FTTH fiber installations and some service repair calls at residential locations.
- Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord.
- Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements).
- Troubleshoot basic fiber drop issues and connectivity problems.
- Understand and apply basic electronics, connectivity principles, and diagnostic procedures.
Field Operations & Safety
- Ability to competently climb ladders on poles and other network elements.
- Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance.
- Maintain company truck, tools, and personal safety gear per operational and safety guidelines.
- Work outdoors in various weather conditions, including rain, snow, heat, and ice.
- Operate a company vehicle safely between job sites and in accordance with company policy.
Customer Interaction & Communication
- Interact professionally and courteously with customers during all service calls.
- Explain service details, billing, and equipment features; answer related questions.
- Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.
- De-escalate and resolve repeat customer concerns and service complaints.
- Promote Surf Internet products and services to generate upgrades or additional accounts.
Operational Support
- Monitor job schedules, receive updates, and communicate using CRM and field service software.
- Prepare daily work assignments by requisitioning equipment and loading the service vehicle.
- Provide accurate, timely updates and documentation of service tickets and job statuses.
- Participate in regular team meetings, training sessions, and cross-department communications. Adhere to all Surf Broadband Solutions procedures, safety regulations, and performance expectations.
Qualifications
- High school diploma or equivalent
- Valid driver’s license with an acceptable driving record.
- Ability to lift and maneuver objects 75+ lbs. regularly.
- Willingness to travel up to 100% of the time across the service region.
- Comfortable working at elevated heights and in adverse weather conditions.
- Strong self-management, problem-solving, and customer service skills.
- Experience with CRM software, Google Docs, and basic computer tools.
- Must be able to work flexible schedules, including weekends and on-call rotations.
- Regular, consistent, and punctual attendance is essential.
Job Roles at Surf Internet
Working at Surf Internet
Surf Internet's 11 open roles are across all levels, and about 0% are remote or hybrid. The most active teams are business strategy, communications, and account management. Surf Internet is a regional internet service provider delivering fixed wireless and fiber-optic broadband to homes and businesses. Its open roles span network operations, technical support, service delivery, and residential sales, reflecting an organization actively building out infrastructure and customer-facing teams. Most Surf Internet roles are based in La Porte, with some in Coal City and Petoskey.
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Browse jobs by roleSurf Internet Jobs: Frequently Asked Questions
How many jobs is Surf Internet hiring for right now?
Surf Internet is hiring for 11 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business strategy and communications. Roles range from network infrastructure and NOC operations to residential sales and technical support, spanning both field and office-based positions across its service territory.
What kinds of roles does Surf Internet hire for?
The most active teams are business strategy, communications, and account management. Surf Internet's open positions cover network engineering, network operations center supervision, technical support, service delivery technician work, IT and systems administration, and residential fiber-optic sales, along with regional development management. Most postings are across all levels, reflecting a mix of frontline field roles and specialist or supervisory positions.
Are Surf Internet jobs remote or in-person?
Mostly on-site. About 0% of Surf Internet's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in La Porte. Each Surf Internet listing shows its work location so you can filter before applying.
How do I apply to a job at Surf Internet?
Find a role that matches your background among Surf Internet's open listings on Migrate Mate, then follow the listing through to Surf Internet's own application portal. Surf Internet manages its own hiring process directly, so applications, interviews, and offers are handled by the company's internal recruiting team.
What do Surf Internet jobs pay?
Listed salaries for Surf Internet roles on Migrate Mate range from about $60,000 to $100,000 per year as of July 16, 2026, with most postings at across all levels. Some roles list hourly contract rates. Exact pay is set by Surf Internet and shown on each listing.
Does Surf Internet hire entry-level?
Most of Surf Internet's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual Surf Internet listings for stated experience requirements.
Where is Surf Internet hiring?
Most Surf Internet roles are based in La Porte, with some in Coal City and Petoskey, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.