Systems Integration, Inc. Jobs Hiring Now
Systems Integration, Inc. is hiring for 8 open roles on Migrate Mate as of July 16, 2026, concentrated in creative & design and business analyst. Migrate Mate updates Systems Integration, Inc.'s live openings daily. Systems Integration, Inc. is an information technology and professional services firm providing software development, quality assurance, and systems integration support to government and enterprise clients.
Find Systems Integration, Inc. JobsOverview
Systems Integration, Inc. hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 8
- Top team
- Creative & Design
- Seniority
- Manager level or above
- Work type
- 38% remote or hybrid
- Top location
- Washington
Open Roles at Systems Integration, Inc.
Showing 8 of 8+ Systems Integration, Inc. jobs
Senior Software Developer / Manager
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking a Senior Software Developer / Manager to support a government-contracted contact center by leading the design, development, and maintenance of Salesforce solutions. This role ensures the platform is stable, secure, and optimized for daily operations, including case management, reporting, workflow automation, and integrations. The Senior Software Developer / Manager provides technical leadership, oversees development standards, and collaborates with program and operations teams to support mission-critical customer service functions.
Key Responsibilities:
- Lead the design, development, configuration, implementation, and optimization of Salesforce Service Cloud and Salesforce Agentforce solutions.
- Manage the full systems development lifecycle, including requirements analysis, solution design, development, testing, documentation, release management, and continuous improvement.
- Develop and maintain Salesforce capabilities using Apex, Lightning Web Components, Salesforce Flow, SOQL/SOSL, APIs, integrations, automation, dashboards, and reporting tools.
- Configure and support Agentforce features, including AI-enabled knowledge recommendations, automated responses, predictive insights, routing, workflow automation, and agent productivity tools.
- Align Salesforce solutions with contact center workflows, SOPs, IVR/call-flow processes, queues, scripts, escalation paths, reporting requirements, and customer service performance goals.
- Support integrations across Salesforce, Agentforce, Genesys, BOX, VETS-4212, secure file transfer, reporting, dashboard, and financial systems, as applicable.
- Analyze, recommend, integrate, and maintain tools, platforms, and technical components that support automated contact center operations.
- Troubleshoot production issues, manage enhancements and upgrades, support feature rollouts, and provide technical leadership for issue resolution.
- Oversee code reviews, configuration reviews, testing cycles, version control, release readiness, documentation, and development best practices.
- Create and maintain reports and dashboards tracking case volume, resolution time, agent productivity, service levels, call/email/chat performance, and operational effectiveness.
- Collaborate with program leadership, operations, workforce/reporting, quality assurance, training, content, security, technical support, and federal stakeholders.
- Support secure operations, data protection, access control, auditability, security documentation, vulnerability remediation, and applicable FISMA/NIST Moderate and FedRAMP Moderate-aligned requirements.
Qualifications:
- Active Salesforce Platform Developer II certification.
- Active Salesforce Agentforce Certification.
- 5+ years of Salesforce development experience, including Apex, LWC, SOQL/SOSL, Salesforce Flow, APIs, and integrations.
- Hands-on experience with Salesforce Agentforce or AI-enabled Salesforce service automation.
- Experience supporting Salesforce environments for contact centers, government programs, regulated environments, or multi-cloud implementations.
- Strong knowledge of case management, knowledge management, customer service workflows, routing, escalation, dashboards, reporting, and automation.
- Experience with DevOps, release management, testing, UAT, configuration management, production support, and tools such as Git, Copado, Gearset, or Azure DevOps.
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Administration, or a related field; equivalent experience may be considered if contractually acceptable.
- Preferred experience with Genesys, omnichannel routing, IVR/call-flow workflows, BOX secure file transfer, VETS-4212 workflows, secure reporting, or federal contact center technology.
- Preferred knowledge of NIST SP 800-18, NIST SP 800-53, FISMA, FedRAMP Moderate, security documentation, security control evidence, secure APIs, data governance, and system performance monitoring.
- Additional Salesforce certifications preferred, including Application Architect, System Architect, Integration Architect, Administrator, Service Cloud Consultant, Platform App Builder, or AI Associate.
- Must be able to pass a federal background check.
Senior Software Developer / Manager
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking a Senior Software Developer / Manager to support a government-contracted contact center by leading the design, development, and maintenance of Salesforce solutions. This role ensures the platform is stable, secure, and optimized for daily operations, including case management, reporting, workflow automation, and integrations. The Senior Software Developer / Manager provides technical leadership, oversees development standards, and collaborates with program and operations teams to support mission-critical customer service functions.
Key Responsibilities:
- Lead the design, development, configuration, implementation, and optimization of Salesforce Service Cloud and Salesforce Agentforce solutions.
- Manage the full systems development lifecycle, including requirements analysis, solution design, development, testing, documentation, release management, and continuous improvement.
- Develop and maintain Salesforce capabilities using Apex, Lightning Web Components, Salesforce Flow, SOQL/SOSL, APIs, integrations, automation, dashboards, and reporting tools.
- Configure and support Agentforce features, including AI-enabled knowledge recommendations, automated responses, predictive insights, routing, workflow automation, and agent productivity tools.
- Align Salesforce solutions with contact center workflows, SOPs, IVR/call-flow processes, queues, scripts, escalation paths, reporting requirements, and customer service performance goals.
- Support integrations across Salesforce, Agentforce, Genesys, BOX, VETS-4212, secure file transfer, reporting, dashboard, and financial systems, as applicable.
- Analyze, recommend, integrate, and maintain tools, platforms, and technical components that support automated contact center operations.
- Troubleshoot production issues, manage enhancements and upgrades, support feature rollouts, and provide technical leadership for issue resolution.
- Oversee code reviews, configuration reviews, testing cycles, version control, release readiness, documentation, and development best practices.
- Create and maintain reports and dashboards tracking case volume, resolution time, agent productivity, service levels, call/email/chat performance, and operational effectiveness.
- Collaborate with program leadership, operations, workforce/reporting, quality assurance, training, content, security, technical support, and federal stakeholders.
- Support secure operations, data protection, access control, auditability, security documentation, vulnerability remediation, and applicable FISMA/NIST Moderate and FedRAMP Moderate-aligned requirements.
Qualifications:
- Active Salesforce Platform Developer II certification.
- Active Salesforce Agentforce Certification.
- 5+ years of Salesforce development experience, including Apex, LWC, SOQL/SOSL, Salesforce Flow, APIs, and integrations.
- Hands-on experience with Salesforce Agentforce or AI-enabled Salesforce service automation.
- Experience supporting Salesforce environments for contact centers, government programs, regulated environments, or multi-cloud implementations.
- Strong knowledge of case management, knowledge management, customer service workflows, routing, escalation, dashboards, reporting, and automation.
- Experience with DevOps, release management, testing, UAT, configuration management, production support, and tools such as Git, Copado, Gearset, or Azure DevOps.
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Administration, or a related field; equivalent experience may be considered if contractually acceptable.
- Preferred experience with Genesys, omnichannel routing, IVR/call-flow workflows, BOX secure file transfer, VETS-4212 workflows, secure reporting, or federal contact center technology.
- Preferred knowledge of NIST SP 800-18, NIST SP 800-53, FISMA, FedRAMP Moderate, security documentation, security control evidence, secure APIs, data governance, and system performance monitoring.
- Additional Salesforce certifications preferred, including Application Architect, System Architect, Integration Architect, Administrator, Service Cloud Consultant, Platform App Builder, or AI Associate.
- Must be able to pass a federal background check.
Job Roles at Systems Integration, Inc.
Working at Systems Integration, Inc.
Systems Integration, Inc.'s 8 open roles are manager level or above, and about 38% are remote or hybrid. The most active teams are creative & design, business analyst, and cloud & DevOps. Systems Integration, Inc. is an IT and professional services firm that delivers software development, business analysis, quality assurance, testing, and Salesforce platform services, with a focus on federal government and enterprise clients. Most Systems Integration, Inc. roles are based in Washington and Glen Burnie.
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Browse jobs by roleSystems Integration, Inc. Jobs: Frequently Asked Questions
How many jobs is Systems Integration, Inc. hiring for right now?
Systems Integration, Inc. is hiring for 8 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in creative & design and business analyst. Roles span software development, quality assurance, business analysis, and technical testing, with positions at multiple seniority levels across government-focused program teams.
What kinds of roles does Systems Integration, Inc. hire for?
The most active teams are creative & design, business analyst, and cloud & DevOps. Systems Integration, Inc. regularly hires for software and application developers, Salesforce developers, QA and test engineers, business systems analysts, and quality and training managers, along with recruiting and program support roles. Most postings are manager level or above, reflecting the firm's focus on experienced practitioners supporting complex government and enterprise programs.
Are Systems Integration, Inc. jobs remote or in-person?
A mix of remote and on-site. About 38% of Systems Integration, Inc.'s open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Washington. Each Systems Integration, Inc. listing shows its work location so you can filter before applying.
How do I apply to a job at Systems Integration, Inc.?
Find a Systems Integration, Inc. role on Migrate Mate, then follow the listing directly through to Systems Integration, Inc.'s own application process. Systems Integration, Inc. manages its own hiring, so your application goes directly to their team. Reviewing the role requirements carefully before applying is worthwhile, as many positions reference specific program codes and technical skill sets.
Does Systems Integration, Inc. hire entry-level?
Most of Systems Integration, Inc.'s open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Systems Integration, Inc. listings for stated experience requirements.
Where is Systems Integration, Inc. hiring?
Most Systems Integration, Inc. roles are based in Washington and Glen Burnie, and about 38% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.