Technology Service Professionals Jobs Hiring Now

We are seeking an Associate Service Engineer to provide maintenance support for NetApp and Rubrik storage equipment and perform Rubrik and PayRange installations. After approximately 10–12 weeks of training, this role will support customers across Omaha, NE, and the surrounding area, with occasional travel outside the local coverage zone (including occasional trips to Des Moines).
ASSOCIATE SERVICE ENGINEERS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES:
Schedule service calls and coordinate parts delivery to meet customer service-level agreements
Maintain NetApp and Rubrik storage equipment, including troubleshooting and following product repair action plans such as disk and controller swaps
Serve as “smart hands” with direction from a support center for NetApp and Rubrik maintenance, and Rubrik installations
Install PayRange devices across multiple local locations
Interact professionally with IT customers, TSP technical team members, external support organizations, systems administrators, and technical managers
THE IDEAL PERSON FOR THIS ROLE WILL HAVE EXPERIENCE SUCH AS:
Strong sense of urgency, time management, and customer-facing skills
General understanding of Microsoft Outlook
Excellent communication skills by phone, email, and in person
Reliable, proactive, and able to take ownership of multiple engagements
Good job stability must be reflected on resume
SCHEDULE AND TRAVEL REQUIREMENTS:
Weekend, evening, and occasional holiday work required
Solo 24/7 coverage for Omaha, NE plus a 50-mile radius
Work may occasionally extend outside the 50-mile coverage area
Weekly trips to Des Moines, IA may be required at times
PREFERRED QUALIFICATIONS:
Any IT experience or exposure to data center environments is welcome, but not required
ADDITIONAL INFORMATION ABOUT THIS ROLE:
Location: Omaha, NE and surrounding area
Reliable transportation and a valid driver’s license required
Ability to lift and install equipment weighing up to 75 pounds into customer racks
Pay: $20.00 per hour + additional for training milestones
View our benefits information here: https://marketing.mytsp.net/tsp-benefits
Candidates must be authorized to work in the United States
Must be a U.S. citizen
WE ARE TSP
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people.

TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Work Location: On the road