Tekmetric Jobs Hiring Now
Tekmetric is hiring for 12 open roles on Migrate Mate as of July 16, 2026, concentrated in business development and human resources. Migrate Mate updates Tekmetric's live openings daily. Tekmetric is an automotive repair shop management software company, building tools that help independent auto repair businesses run their operations.
Find Tekmetric JobsOverview
Tekmetric hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 12
- Top team
- Business Development
- Seniority
- Manager level or above
- Work type
- 92% remote or hybrid
- Top location
- Houston
Open Roles at Tekmetric
Showing 12 of 12+ Tekmetric jobs
About Tekmetric
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here.
We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You'll Do
Tekmetric is looking for a Payments Support Specialist to perform the following tasks:
- Respond to escalations from Tier 1 and Tier 2 Customer Support troubleshooting and resolving complex Integrated Payments issues
- Resolve merchant issues and complaints with a solutions-oriented approach while retaining ownership and communicating the current status
- Troubleshoot and escalate technical issues to partners as needed to address and find resolution
- Thoroughly document phone conversations in appropriate systems
- Place orders and return requests for Stripe Terminal card readers ensuring all data is accurate and send notifications and labels to merchants
- Notify merchants by ticket and phone call when disputes are initiated
- Write chargeback rebuttal statements, gather, and submit documentation as evidence to counter disputes
- Review approved applications, verify pricing and information in Stripe match notes from Underwriting, and correct as needed
- Assist Underwriting and Risk teams in communicating to merchants any outstanding documents needed
- Help develop and implement standard practices and procedures and document within knowledge base
- Ability to efficiently and independently perform all job duties
- Participate in cross-functional team projects
- Help the team achieve its benchmarks and goals
What You'll Bring
- Minimum of 2 years experience in a Support role
- Experience with Stripe or other payment gateways and processors is a plus!
- Skilled in using CRM systems such as Zendesk and Hubspot
- Ability to communicate clearly and effectively while remaining patient and demonstrating empathy
- Detail-oriented and organized
- Ability to use multiple systems while troubleshooting and researching issues
- Thrives working independently and is self-motivated
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we're invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
About Tekmetric
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here.
We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You'll Do
Tekmetric is looking for a Payments Support Specialist to perform the following tasks:
- Respond to escalations from Tier 1 and Tier 2 Customer Support troubleshooting and resolving complex Integrated Payments issues
- Resolve merchant issues and complaints with a solutions-oriented approach while retaining ownership and communicating the current status
- Troubleshoot and escalate technical issues to partners as needed to address and find resolution
- Thoroughly document phone conversations in appropriate systems
- Place orders and return requests for Stripe Terminal card readers ensuring all data is accurate and send notifications and labels to merchants
- Notify merchants by ticket and phone call when disputes are initiated
- Write chargeback rebuttal statements, gather, and submit documentation as evidence to counter disputes
- Review approved applications, verify pricing and information in Stripe match notes from Underwriting, and correct as needed
- Assist Underwriting and Risk teams in communicating to merchants any outstanding documents needed
- Help develop and implement standard practices and procedures and document within knowledge base
- Ability to efficiently and independently perform all job duties
- Participate in cross-functional team projects
- Help the team achieve its benchmarks and goals
What You'll Bring
- Minimum of 2 years experience in a Support role
- Experience with Stripe or other payment gateways and processors is a plus!
- Skilled in using CRM systems such as Zendesk and Hubspot
- Ability to communicate clearly and effectively while remaining patient and demonstrating empathy
- Detail-oriented and organized
- Ability to use multiple systems while troubleshooting and researching issues
- Thrives working independently and is self-motivated
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we're invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
Job Roles at Tekmetric
Working at Tekmetric
Tekmetric's 12 open roles are manager level or above, and about 92% are remote or hybrid. The most active teams are business development, human resources, and account management. Tekmetric develops shop management software for independent automotive repair businesses, with products spanning operations, payments, and customer experience. Open roles span engineering, product, people operations, and partner-facing functions. Most Tekmetric roles are based in Houston, with some in Remote and Boston.
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Browse jobs by roleTekmetric Jobs: Frequently Asked Questions
How many jobs is Tekmetric hiring for right now?
Tekmetric is hiring for 12 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business development and human resources. Roles span engineering, product management, partner enablement, people operations, and customer support functions, ranging from individual contributor to director and senior director level.
What kinds of roles does Tekmetric hire for?
The most active teams are business development, human resources, and account management. Tekmetric's open positions include site reliability engineering, product management, technical support, channel partnerships, people operations, and support analytics. Most postings are manager level or above, reflecting a mix of hands-on specialist roles and leadership positions across engineering, go-to-market, and internal operations teams.
Are Tekmetric jobs remote or in-person?
Mostly remote. About 92% of Tekmetric's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Houston. Each Tekmetric listing shows its work location so you can filter before applying.
How do I apply to a job at Tekmetric?
Find a Tekmetric role on Migrate Mate and follow the listing through to Tekmetric's own careers page to complete the application. Tekmetric manages its own hiring process, including screening, interviews, and offers. Migrate Mate keeps Tekmetric's openings current so the role you view reflects what the company is actively recruiting for.
Does Tekmetric hire entry-level?
Most of Tekmetric's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Tekmetric listings for stated experience requirements.
Where is Tekmetric hiring?
Most Tekmetric roles are based in Houston, with some in Remote and Boston, and about 92% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.