THE CAMP TRANSFORMATION CENTER Jobs Hiring Now

POSITION SUMMARY

Are you ready to level up your career and join the #1 location in the country?!

We’re looking for an energetic, driven, and people-first Fitness Sales Associate/Customer service who thrives in a fast-paced, high-impact environment.

As a Fitness Sales Associate, you will be part of a dynamic team that positively affects the lives of our members on a daily basis! The Fitness sales/ Customer Service Specialist is running all “Front of house” fitness studio operations of a fast-paced fitness center while building relationships with our members. Providing a premier experience, resolving complaints, and providing a higher level of customer support by successfully moving them through the sales process to a membership sale. The Customer Service Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness center, retaining, as well as meeting sales expectations, including membership sales and renewals, supplement, and apparel sales, and maintaining premium customer service levels. Ideal candidate is comfortable making calls, has customer service experience, a fitness lover, and an overall self-driven/ results-oriented salesperson. This position supports the mission of the The Camp by demonstrating excellent interpersonal skills, sales skills as well as the ability to work within a highly fast-paced and team-centric environment.

About Us

The Camp Transformation Center is a nationwide fitness brand focused on transforming lives through fitness, nutrition, and accountability.

Our San Jose location is the #1 performing location in the country, and we are committed to maintaining that standard through strong culture, accountability, and results.

Our mission is to empower people to find their “why” and transform their quality of life.

Our core values:
Inspirational
Accountable
Transparent
Disciplined
Aligned
Results-Oriented

You are:

• Results-driven, you love hitting KPIs and pushing past your own limits.
• A high-energy people person with a strong work ethic and self-motivation.
• Comfortable making outbound calls and handling objections
• Disciplined with strong follow-through and work ethic
• Growth-oriented and coachable
• Obsessed with creating world-class experiences for members.
• A team player who uplifts your team and adds to our strong, positive culture.

Key Responsibilities

This role combines sales, customer service, and operational leadership on the floor.

• Lead front desk operations and create a high-energy, welcoming environment
• Conduct consultations and tours that convert prospects into members
• Make a minimum of 30 outbound calls per day to leads and prospects
• Follow up consistently and book quality appointments
• Meet and exceed daily, weekly, and monthly sales targets
• Conduct weekly weigh-ins and support member accountability
• Deliver a high-level member experience at every touchpoint
• Maintain accurate CRM records (ABC/GymSales)
• Support studio operations and administrative tasks
• Contribute to team culture, performance, and overall energy

What Success Looks Like

• Consistently hitting and exceeding KPIs
• Converting leads into paying members
• Building strong relationships with members
• Positively impacting member results and retention
• Contributing to a high-performance team environment

Why This Role Is Different

• You will be part of the #1 location in the country
• You will be surrounded by a high-performing, accountable team
• You will develop real sales, communication, and leadership skills
• There is opportunity for growth within the company

Requirements

• Sales or customer-facing experience preferred
• Strong communication and interpersonal skills
• Ability to thrive in a fast-paced environment
• Reliable, punctual, and accountable
• Basic computer skills (Google Suite, CRM systems)

PHYSICAL REQUIREMENTS

● Prolonged periods sitting or standing at a desk and working on a computer.

● Must be able to lift up to 40 pounds at times.

Important Note

This role is designed for individuals who want to be challenged, grow, and perform at a high level. It is not a passive or purely customer service position.

As a Member Experience & Sales Associate, you will play a key role in delivering a high-level member experience while driving results for the studio. You will lead all front-of-house operations, build strong relationships with members, and guide prospects through the sales process from first interaction to membership enrollment.

This role goes beyond customer servicenyou will be responsible for creating a premier experience, resolving concerns with professionalism, and consistently moving individuals toward a decision through effective communication and follow-up.

You will be held accountable to key performance metrics, including membership sales, renewals, and additional revenue streams such as supplements and apparel, while maintaining exceptional service standards.

The ideal candidate is confident on the phone, comfortable handling objections, and thrives in a fast-paced, performance-driven environment. You are self motivated, results-oriented, and passionate about helping others improve their lives.

This position plays a direct role in supporting The Camp’s mission by combining strong interpersonal skills, sales ability, and a team-first mindset to create meaningful impact every day.

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce The Camp Transformation Center recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, APPLY NOW.

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• Employee discount

Application Question(s):

• How many years of experience do you have in sales or customer service?
• We are the #1 location in the franchise across the country, what separates you from the rest of the candidates?
• This is a fast-paced, high-accountability role that requires energy, follow-through, and results. Are you prepared to make 40+ calls a day, hit daily sales goals, and help drive the growth of our studio? Please explain your level of commitment.
• Why are you interested in working in a high-performance, results-driven environment?

Language:

• Spanish (Required)

Ability to Commute:

• San Jose, CA 95122 (Required)

Work Location: In person